To request phone support, click that purple question mark in the bottom right corner of your dashboard.
Click Messages > Send us a message > choose the topic closest to your question/issue.
You'll see a few suggestions for articles that may help. If none help, click 'No'. Then click 'I have a question' > Request to be called.
You'll now see a link book a call with a passcode to gain access. Copy the passcode and click the link to schedule a time that works with your schedule. Enter the passcode when prompted.
A member of our team will call you at the requested time.