This 13 minute training covers the main features a front desk role needs to know.
Topics covered:
1. Point of Sale
Clock in / out
Create a customer
Things you can sell / payment methods
Discount codes
Waivers (via POS & customer profile)
2. Customer Profiles
Edit customer info
Edit a customer’s subscription or pack
Void sales, issue credits / refunds
Add a child
3. Classes (Events)
View the schedule / edit / cancel classes
Book a customer into class / Check them in
Charge for a drop-in, product, or membership
Cancel a customer out of class (Early vs Late)
Un-cancel a customer from class
Move a customer from one class to another
4. Appointment bookings
Book an appointment
Edit one
Take payment
Update a teachers schedule