Momence

Learn what tag-based control is and how you can use it to further customize your support agent

Tag Based Control

Set up reliable triggers and escalation workflows that ensure complex inquiries get directed to your team quickly and clearly.

Escalation rules and human hand-off

Here are some frequently asked questions about the Sales and Support Agent

Frequently Asked Questions

Follow these quick steps to create a Lead Profile (if needed) and enroll someone into a Customer Journey from their customer record.

How to Manually Enroll a Lead Into a Customer Journey

Makayla James

Setup and Troubleshooting Guide to the Sales Agent

NEW! Momence Sales Agent

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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