# Momence Help Center

> Turn what you love into a business. Everything you need to host experiences: live, on-demand, courses, and memberships.

## English

### New releases

- [Corporate One Off Messages](https://help.momence.com/en/articles/17078596-corporate-one-off-messages.md)
- [Payroll Reports Now Contain 'Send' Buttons Per Individual & For the Group](https://help.momence.com/en/articles/16893120-payroll-reports-now-contain-send-buttons-per-individual-for-the-group.md)
- [Failed Renewal & Direct Debit Reports Now Show If Payment Was Successful](https://help.momence.com/en/articles/16764603-failed-renewal-direct-debit-reports-now-show-if-payment-was-successful.md)
- [Wellpass Integration](https://help.momence.com/en/articles/16445937-wellpass-integration.md)
- [Custom customer photos per host](https://help.momence.com/en/articles/15715043-custom-customer-photos-per-host.md)
- [What is Xplor Capital?](https://help.momence.com/en/articles/15452019-what-is-xplor-capital.md)
- [Bulk select unpaid bookings in POS](https://help.momence.com/en/articles/14982553-bulk-select-unpaid-bookings-in-pos.md)
- [Mobile App Now Accepts SEPA Direct Debit, Bancontact and Ideal](https://help.momence.com/en/articles/14726802-mobile-app-now-accepts-sepa-direct-debit-bancontact-and-ideal.md)
- [Add Multiple Stripe Accounts to Your Quickbooks Integration](https://help.momence.com/en/articles/14604134-add-multiple-stripe-accounts-to-your-quickbooks-integration.md)
- [Renewal Retry Fees: Charge a Fee For Each Failed Renewal](https://help.momence.com/en/articles/14425560-renewal-retry-fees-charge-a-fee-for-each-failed-renewal.md)
- [Privacy policy checkbox for appointments booked on web](https://help.momence.com/en/articles/14294711-privacy-policy-checkbox-for-appointments-booked-on-web.md)
- [Saved POS Carts](https://help.momence.com/en/articles/14078068-saved-pos-carts.md)
- [Diagnostic Codes](https://help.momence.com/en/articles/13978517-diagnostic-codes.md)
- [Class Plugin Customization Page gets a Month View Calendar Widget](https://help.momence.com/en/articles/13920306-class-plugin-customization-page-gets-a-month-view-calendar-widget.md)
- [Show remaining spots in classes](https://help.momence.com/en/articles/13766869-show-remaining-spots-in-classes.md)
- [Bulk Duplicate Semesters, Terms or Series](https://help.momence.com/en/articles/13768383-bulk-duplicate-semesters-terms-or-series.md)
- [New Improvements to the Customer Attendance Analysis Report](https://help.momence.com/en/articles/13719589-new-improvements-to-the-customer-attendance-analysis-report.md)
- [Early bird discounts are here](https://help.momence.com/en/articles/13605234-early-bird-discounts-are-here.md)
- [3 New Gift Card Updates](https://help.momence.com/en/articles/13613148-3-new-gift-card-updates.md)
- ['Only on request' services for Appointments](https://help.momence.com/en/articles/13493128-only-on-request-services-for-appointments.md)
- [Create membership pre-sales for new studio openings](https://help.momence.com/en/articles/13380727-create-membership-pre-sales-for-new-studio-openings.md)
- [Corporate Dashboard Customer List](https://help.momence.com/en/articles/13005095-corporate-dashboard-customer-list.md)
- [Corporate Discount Codes](https://help.momence.com/en/articles/13336716-corporate-discount-codes.md)
- [Time based pack refills](https://help.momence.com/en/articles/12859468-time-based-pack-refills.md)
- [Gift Card Improvements](https://help.momence.com/en/articles/12821844-gift-card-improvements.md)
- [Prevent staff from editing the price of an appointment reservation](https://help.momence.com/en/articles/12738632-prevent-staff-from-editing-the-price-of-an-appointment-reservation.md)
- [Temporarily Disable Online Appointment Booking for Specific Staff, or Entire Locations](https://help.momence.com/en/articles/12706231-temporarily-disable-online-appointment-booking-for-specific-staff-or-entire-locations.md)
- [Get notified on all major new releases: subscribe to our changelog](https://help.momence.com/en/articles/10235437-get-notified-on-all-major-new-releases-subscribe-to-our-changelog.md)
- [A UX Improvement to Selling Gift Cards from POS](https://help.momence.com/en/articles/14426131-a-ux-improvement-to-selling-gift-cards-from-pos.md)

### Get Started

- [Get Started](https://help.momence.com/en/articles/14489944-get-started.md)
- [Momence Policies and Procedures](https://help.momence.com/en/articles/15402691-momence-policies-and-procedures.md)
- [Where can I find pricing options as a host?](https://help.momence.com/en/articles/16399580-where-can-i-find-pricing-options-as-a-host.md)

### Onboarding for hosts and customers + webinars

- [Past Webinars in Onboarding](https://help.momence.com/en/articles/9006595-past-webinars-in-onboarding.md)
- [All webinars](https://help.momence.com/en/articles/9982106-all-webinars.md)
- [Host Onboarding \(for Admins\)](https://help.momence.com/en/articles/8017873-host-onboarding-for-admins.md)
- [Customer Onboarding / FAQ's](https://help.momence.com/en/articles/11943074-customer-onboarding-faq-s.md)

### Staff Training / Staff Accounts / 2FA

- [Point of Sale Overview](https://help.momence.com/en/articles/6998085-point-of-sale-overview.md)
- [Front Desk Role Training with Time Stamps by Topic](https://help.momence.com/en/articles/8412193-front-desk-role-training-with-time-stamps-by-topic.md)
- [Subscriptions and Packs Overview](https://help.momence.com/en/articles/6974708-subscriptions-and-packs-overview.md)
- [Clocking in and out](https://help.momence.com/en/articles/5832635-clocking-in-and-out.md): To clock in, click Home \> Point of Sale
- [How to Drop Someone into Class from Point of Sale](https://help.momence.com/en/articles/9504936-how-to-drop-someone-into-class-from-point-of-sale.md)
- [Staff Can Set Default Locations for a Pre-Filtered Class Schedule](https://help.momence.com/en/articles/8589211-staff-can-set-default-locations-for-a-pre-filtered-class-schedule.md)
- [Use the search bar to find things faster](https://help.momence.com/en/articles/8400359-use-the-search-bar-to-find-things-faster.md)
- [Time Zone FAQ's](https://help.momence.com/en/articles/13371407-time-zone-faq-s.md)
- [Momence Term Glossary](https://help.momence.com/en/articles/7869547-momence-term-glossary.md)
- [Teacher training in 3 minutes](https://help.momence.com/en/articles/6428848-teacher-training-in-3-minutes.md)
- [Staff mobile site shortcut - Android](https://help.momence.com/en/articles/6185065-staff-mobile-site-shortcut-android.md)
- [Staff Accounts / Teachers FAQ's](https://help.momence.com/en/articles/12030073-staff-accounts-teachers-faq-s.md)
- [Front Desk Staff FAQ's](https://help.momence.com/en/articles/12030135-front-desk-staff-faq-s.md)
- [Staff Commissions](https://help.momence.com/en/articles/9718840-staff-commissions.md)
- [How to use 2 factor authentication with Momence](https://help.momence.com/en/articles/10029654-how-to-use-2-factor-authentication-with-momence.md)
- [Why is two step verification required to login?](https://help.momence.com/en/articles/10100107-why-is-two-step-verification-required-to-login.md)
- [Not seeing your verification email? Try these things](https://help.momence.com/en/articles/10120135-not-seeing-your-verification-email-try-these-things.md)
- [Momence and GDPR Compliance](https://help.momence.com/en/articles/11467153-momence-and-gdpr-compliance.md)

### AI & Sales Agent

- [AI Agent](https://help.momence.com/en/articles/11594607-ai-agent.md)
- [How to test AI Inbox](https://help.momence.com/en/articles/12036802-how-to-test-ai-inbox.md)
- [Getting the most out of AI Inbox](https://help.momence.com/en/articles/11739857-getting-the-most-out-of-ai-inbox.md): A Customization guide
- [Support Agent Overview](https://help.momence.com/en/articles/12639251-support-agent-overview.md): Learn more about Momence's Support Agent and its capabilities
- [Support Agent Set-Up Checklist](https://help.momence.com/en/articles/14626629-support-agent-set-up-checklist.md): Step-by-step guide and checklist for setting up key studio information that impacts Support Agent accuracy, including classes, memberships, services, policies, locations, and waivers.
- [Set Up Your Support Agent Quickly and Easily](https://help.momence.com/en/articles/14500193-set-up-your-support-agent-quickly-and-easily.md): Complete each setup page to ensure your Support Agent responds correctly to bookings, memberships, and messages. Quick Links and progress tracking make it simple to finish setup.
- [Membership Freeze and Cancellation Policy: How It Works](https://help.momence.com/en/articles/13613058-membership-freeze-and-cancellation-policy-how-it-works.md): Learn how Momence and the Agents work together to assess, apply, and execute membership freezes and cancellation requests
- [Tag Based Control](https://help.momence.com/en/articles/13612988-tag-based-control.md): Learn what tag-based control is and how you can use it to further customize your support agent
- [Inbox Escalation and Activity Indicators](https://help.momence.com/en/articles/12639304-inbox-escalation-and-activity-indicators.md): Learn how to use Momence’s AI escalation and activity indicators in your inbox.
- [Best Practices for Maintaining Your FAQ](https://help.momence.com/en/articles/14626112-best-practices-for-maintaining-your-faq.md): Guidelines for keeping your FAQ section accurate, simple, and up to date so the Support Agent can provide consistent and correct responses.
- [Support Agent's Reporting & Performance](https://help.momence.com/en/articles/13892095-support-agent-s-reporting-performance.md): Learn how to use the Log Summary to monitor AI activity, key metrics, and customer interactions.
- [Momence Support Agent FAQs](https://help.momence.com/en/articles/12639336-momence-support-agent-faqs.md): Here are some frequently asked questions and tips about the Momence Support Agent
- [Agent Thinking: Complete Visibility Into Every Conversation](https://help.momence.com/en/articles/15532829-agent-thinking-complete-visibility-into-every-conversation.md): Learn more about your agent actions; you can see exactly what the agent is thinking not just what it did, but why it did it, and what it's waiting on next.
- [Reply to Greetings and Small Talk](https://help.momence.com/en/articles/15888174-reply-to-greetings-and-small-talk.md): Learn how the Reply to Greetings and Small Talk setting works, including the difference between the enabled and disabled behaviors
- [Explain Escalations to Customers](https://help.momence.com/en/articles/15888257-explain-escalations-to-customers.md): Control whether your AI Agent notifies customers when a conversation is escalated to your team
- [Manage Existing Membership Freezes with the Support Agent](https://help.momence.com/en/articles/15902112-manage-existing-membership-freezes-with-the-support-agent.md): Allow the AI Agent to update ongoing membership freezes without staff intervention while automatically enforcing your studio's configured freeze rules
- [Control Your Support Agent's Response Length](https://help.momence.com/en/articles/16547159-control-your-support-agent-s-response-length.md): This article explains how Response style suggestions work and how to customize your AI's responses to better match your brand.
- [Automatically Resume Your Agent After Staff Take Over](https://help.momence.com/en/articles/16863596-automatically-resume-your-agent-after-staff-take-over.md): Control how long the AI stays paused after a staff member takes over a conversation.

### Account settings / Customization

- [How to find your Host ID](https://help.momence.com/en/articles/10640732-how-to-find-your-host-id.md)
- [How to set up a late cancellation policy for a specific class template](https://help.momence.com/en/articles/9363280-how-to-set-up-a-late-cancellation-policy-for-a-specific-class-template.md)
- [How long can I wait after class to check a customer in before a they're considered a no-show?](https://help.momence.com/en/articles/9416209-how-long-can-i-wait-after-class-to-check-a-customer-in-before-a-they-re-considered-a-no-show.md)
- [Late cancellation / no show rules now allow you to charge percentages of the service price](https://help.momence.com/en/articles/12558127-late-cancellation-no-show-rules-now-allow-you-to-charge-percentages-of-the-service-price.md)
- [Change the fonts on checkout pages](https://help.momence.com/en/articles/6546110-change-the-fonts-on-checkout-pages.md)
- [Customize the video on-demand library](https://help.momence.com/en/articles/9106885-customize-the-video-on-demand-library.md)
- [Remove 'spots remaining' text from checkout pages](https://help.momence.com/en/articles/8418175-remove-spots-remaining-text-from-checkout-pages.md)
- [Collect phone numbers in checkouts](https://help.momence.com/en/articles/8418007-collect-phone-numbers-in-checkouts.md)
- [Customize your checkout pages](https://help.momence.com/en/articles/6064087-customize-your-checkout-pages.md)
- [How to customize the terms you use with customers \(ie. Class or Event / Workout or Lesson, etc.\)](https://help.momence.com/en/articles/9868846-how-to-customize-the-terms-you-use-with-customers-ie-class-or-event-workout-or-lesson-etc.md)
- [How to prevent customers from booking themselves twice into one class](https://help.momence.com/en/articles/10374836-how-to-prevent-customers-from-booking-themselves-twice-into-one-class.md)
- [Physical Locations](https://help.momence.com/en/articles/8676182-physical-locations.md): This article describes how physical locations work and helps you organize your studio locations and venues.
- [Add Physical Locations, Add Rooms within Physical Locations to help customers book easier](https://help.momence.com/en/articles/8686187-add-physical-locations-add-rooms-within-physical-locations-to-help-customers-book-easier.md)
- [How to adjust the coordinates of a location](https://help.momence.com/en/articles/10658798-how-to-adjust-the-coordinates-of-a-location.md)
- [Locations Redesign](https://help.momence.com/en/articles/11854209-locations-redesign.md)
- [Choose the timing of class reminder emails](https://help.momence.com/en/articles/8404560-choose-the-timing-of-class-reminder-emails.md)
- [Send Transactional emails in your timezone \(instead of a customers\)](https://help.momence.com/en/articles/8438185-send-transactional-emails-in-your-timezone-instead-of-a-customers.md)
- [Show prices in a customer's local currency](https://help.momence.com/en/articles/8418268-show-prices-in-a-customer-s-local-currency.md)
- [Set up your tax rates](https://help.momence.com/en/articles/8438202-set-up-your-tax-rates.md)
- [Add / Update a card on file as a host + see your billing history](https://help.momence.com/en/articles/8520155-add-update-a-card-on-file-as-a-host-see-your-billing-history.md)
- [How do I transfer ownership of a business?](https://help.momence.com/en/articles/9199160-how-do-i-transfer-ownership-of-a-business.md)
- [How to set Tax Settings by Location](https://help.momence.com/en/articles/9927433-how-to-set-tax-settings-by-location.md)
- [Where is my 1099 located?](https://help.momence.com/en/articles/14660192-where-is-my-1099-located.md)

### Appointments

- [Appointments: Board Setup, Board Settings & Service Settings, Explained](https://help.momence.com/en/articles/12005798-appointments-board-setup-board-settings-service-settings-explained.md)
- [Service FAQ's - Appointments](https://help.momence.com/en/articles/12027013-service-faq-s-appointments.md)
- [Scheduling FAQ's - Appointments](https://help.momence.com/en/articles/12026705-scheduling-faq-s-appointments.md)
- [Pricing / Payments / Pay Rates / Insurance Invoicing / Payroll FAQ's - Appointments](https://help.momence.com/en/articles/12026791-pricing-payments-pay-rates-insurance-invoicing-payroll-faq-s-appointments.md)
- [Waitlist FAQ's - Appointments](https://help.momence.com/en/articles/12026801-waitlist-faq-s-appointments.md)
- [Intake Forms Setup & FAQs](https://help.momence.com/en/articles/12007139-intake-forms-setup-faqs.md)
- [Troubleshooting FAQ's - Appointments](https://help.momence.com/en/articles/12026906-troubleshooting-faq-s-appointments.md)
- [Appointment Service Variants](https://help.momence.com/en/articles/12694193-appointment-service-variants.md)
- [Appointment Attendee management gets streamlined](https://help.momence.com/en/articles/11795934-appointment-attendee-management-gets-streamlined.md)
- [Appointments get new options for checkout price display](https://help.momence.com/en/articles/11795900-appointments-get-new-options-for-checkout-price-display.md)
- [Prep and Finish Times](https://help.momence.com/en/articles/10385938-prep-and-finish-times.md)
- [Customer Notes \(SOAP Notes\)](https://help.momence.com/en/articles/10471427-customer-notes-soap-notes.md)
- [Edit Staff Availability for Multiple Services at Once](https://help.momence.com/en/articles/10059490-edit-staff-availability-for-multiple-services-at-once.md)
- [Assign Add-on Services to Specific Staff](https://help.momence.com/en/articles/10059485-assign-add-on-services-to-specific-staff.md)
- [Automate Appointment No-show & Late Cancellation Fees](https://help.momence.com/en/articles/10166934-automate-appointment-no-show-late-cancellation-fees.md)
- [Customers Can Now Book Multiple Services in One Checkout](https://help.momence.com/en/articles/10518287-customers-can-now-book-multiple-services-in-one-checkout.md)
- [Track Progress with Before & After Photos + Other Stats, Using Intake Forms](https://help.momence.com/en/articles/11329135-track-progress-with-before-after-photos-other-stats-using-intake-forms.md)
- [Staff can now sign Intake Forms & SOAP Notes](https://help.momence.com/en/articles/11840896-staff-can-now-sign-intake-forms-soap-notes.md)
- [List of features specifically for Salons](https://help.momence.com/en/articles/13711728-list-of-features-specifically-for-salons.md)

### Apps & Integrations

- [Customer mobile app FAQ's](https://help.momence.com/en/articles/12143278-customer-mobile-app-faq-s.md)
- [Customers can now enable/control push notifications from their mobile app](https://help.momence.com/en/articles/11062301-customers-can-now-enable-control-push-notifications-from-their-mobile-app.md)
- [Check Out the Newest Version of the Momence Mobile App](https://help.momence.com/en/articles/10223733-check-out-the-newest-version-of-the-momence-mobile-app.md)
- [Request a Branded App \(Custom Mobile App\)](https://help.momence.com/en/articles/15862446-request-a-branded-app-custom-mobile-app.md)
- [Leads - a Tour of the Dashboard](https://help.momence.com/en/articles/8296124-leads-a-tour-of-the-dashboard.md)
- [Reviews Plugin: show off your Momence reviews on your website](https://help.momence.com/en/articles/8289323-reviews-plugin-show-off-your-momence-reviews-on-your-website.md)
- [Facebook/Meta Pixel tracking](https://help.momence.com/en/articles/7973057-facebook-meta-pixel-tracking.md): The article below describes how to do social advertising tracking with Facebook Pixel via Momence
- [Getting customer reviews](https://help.momence.com/en/articles/7047158-getting-customer-reviews.md): This article describes how Momence reviews work, how to enable it, and how to sync it with Google
- [Where can I cancel a Host App?](https://help.momence.com/en/articles/9406802-where-can-i-cancel-a-host-app.md)
- [Where to find your contract, your billing history + how to add or remove apps](https://help.momence.com/en/articles/10280092-where-to-find-your-contract-your-billing-history-how-to-add-or-remove-apps.md)
- [Spotfiller gets new features](https://help.momence.com/en/articles/11995610-spotfiller-gets-new-features.md): Low Attendance Alerts, In App Messaging, Class Time Targeting, Improvements to Pricing Logic
- [Spotfiller](https://help.momence.com/en/articles/10479704-spotfiller.md)
- [Get Started with Ads Manager](https://help.momence.com/en/articles/9573931-get-started-with-ads-manager.md)
- [Leads - a Tour of the Dashboard](https://help.momence.com/en/articles/8475375-leads-a-tour-of-the-dashboard.md)
- [Lead Collection & Management](https://help.momence.com/en/articles/7165021-lead-collection-management.md): This article describes how to create and collect leads in your dashboard from your website, Facebook & Instagram, QR codes, etc.
- [How to create a lead from the Dashboard](https://help.momence.com/en/articles/7924309-how-to-create-a-lead-from-the-dashboard.md): The article below describes how to manually collect leads from your Dashboard
- [How to connect Facebook and Instagram to collect leads](https://help.momence.com/en/articles/7924316-how-to-connect-facebook-and-instagram-to-collect-leads.md): The article below helps you connect your Leads App to Facebook so you can collect leads from Facebook and Instagram.
- [Troubleshooting Facebook Leads integration](https://help.momence.com/en/articles/7969834-troubleshooting-facebook-leads-integration.md): The article below guides you through the troubleshooting steps in those cases in which the Facebook Leads integration is not working.
- [Nurturing leads with sequences](https://help.momence.com/en/articles/7924397-nurturing-leads-with-sequences.md): The article below describes how to funnel leads collected via the Leads App to sequences to nurture them.
- [Contacting leads through email and SMS](https://help.momence.com/en/articles/7924363-contacting-leads-through-email-and-sms.md): This article describes how to use the Leads App to nurture your leads via email and SMS
- [How to Create a Lead Form for Your Website and target those leads](https://help.momence.com/en/articles/7240312-how-to-create-a-lead-form-for-your-website-and-target-those-leads.md): This article describes how to add the leads form to your website in detail. It also includes a video with a step-by-step process.
- [ClassPass FAQ's](https://help.momence.com/en/articles/11089060-classpass-faq-s.md)
- [Integrate ClassPass](https://help.momence.com/en/articles/7033880-integrate-classpass.md): This article explains how to connect your Momence account with ClassPass and the common issues you may face.
- [Wellhub](https://help.momence.com/en/articles/9234710-wellhub.md)
- [Momence × Wellhub Integration — FAQ](https://help.momence.com/en/articles/14856299-momence-wellhub-integration-faq.md)
- [Urban Sports Club](https://help.momence.com/en/articles/12273158-urban-sports-club.md)
- [What is the MyClubs ID and how does it work?](https://help.momence.com/en/articles/10534699-what-is-the-myclubs-id-and-how-does-it-work.md)
- [Momence + QuickBooks Integration](https://help.momence.com/en/articles/12996556-momence-quickbooks-integration.md): Learn how to connect Momence to QuickBooks, map customers and revenue categories, and understand how transactions are synced and supported for accurate bookkeeping.
- [Bookkeeping Update: Micro-Level Categorization for Quickbooks](https://help.momence.com/en/articles/10008659-bookkeeping-update-micro-level-categorization-for-quickbooks.md)
- [Integrate Fiskaly](https://help.momence.com/en/articles/13892904-integrate-fiskaly.md)
- [Xero Integration – FAQ](https://help.momence.com/en/articles/12904405-xero-integration-faq.md): Automate your bookkeeping by syncing Momence revenue categories directly into Xero.
- [Spivi integration](https://help.momence.com/en/articles/8233542-spivi-integration.md)
- [Google Analytics \(GA4\) Tracking with Google Tag Manager](https://help.momence.com/en/articles/8114571-google-analytics-ga4-tracking-with-google-tag-manager.md)
- [Google Analytics FAQ](https://help.momence.com/en/articles/12904358-google-analytics-faq.md): Common questions about configuring GA4, firing events, and tracking purchases from your Momence site.
- [Integrate Momence with Mailchimp](https://help.momence.com/en/articles/6093837-integrate-momence-with-mailchimp.md)
- [With Mailchimp Integration, what action causes customers to be added to from Momence?](https://help.momence.com/en/articles/9337948-with-mailchimp-integration-what-action-causes-customers-to-be-added-to-from-momence.md)
- [Integrate Whatsapp](https://help.momence.com/en/articles/11101994-integrate-whatsapp.md)
- [Zapier FAQ's](https://help.momence.com/en/articles/12935473-zapier-faq-s.md)
- [Integrate Momence with Zapier](https://help.momence.com/en/articles/6273810-integrate-momence-with-zapier.md)
- [Connect Momence with Zoom](https://help.momence.com/en/articles/13603197-connect-momence-with-zoom.md): Learn more about the Momence × Zoom integration, including connecting accounts, meeting limits, and managing subaccounts.
- [Connect Zoom, turn off PMI, enable automatic checkins, automatic sending of zoom recordings](https://help.momence.com/en/articles/9114491-connect-zoom-turn-off-pmi-enable-automatic-checkins-automatic-sending-of-zoom-recordings.md)
- [Zoom rate limit](https://help.momence.com/en/articles/7009499-zoom-rate-limit.md): This article covers the reason why you received an email about hitting the Zoom rate limit, or why some classes don't have a Zoom link.
- [Google Calendar \(GCal\) – FAQ](https://help.momence.com/en/articles/12904416-google-calendar-gcal-faq.md): Sync your Momence classes and appointments seamlessly with Google Calendar.
- [Staff: Connect your Google Calendar to Momence](https://help.momence.com/en/articles/6637346-staff-connect-your-google-calendar-to-momence.md)
- [Re-connection Required For Your New Zoom Integration](https://help.momence.com/en/articles/7872713-re-connection-required-for-your-new-zoom-integration.md): The article below describes how to update your Zoom integration so that it continues to function after June 2023.
- [Zoom JWT Deprecation Reminder](https://help.momence.com/en/articles/7052611-zoom-jwt-deprecation-reminder.md): This article aims to provide some context on the Zoom JWT Deprecation Reminder and how Momence will address this change.
- [Location-Based Unlock Capability](https://help.momence.com/en/articles/9341637-location-based-unlock-capability.md)
- [Kisi integration](https://help.momence.com/en/articles/8945511-kisi-integration.md)
- [Passport Integration -- Remote Door Access by Tag](https://help.momence.com/en/articles/9535201-passport-integration-remote-door-access-by-tag.md)

### Classes / Events / Scheduling

- [Scheduling / Publishing FAQ's - Classes](https://help.momence.com/en/articles/12027523-scheduling-publishing-faq-s-classes.md)
- [Settings & Restrictions FAQ's - Classes](https://help.momence.com/en/articles/12027801-settings-restrictions-faq-s-classes.md)
- [Editing / Cancelling / Deleting FAQ's - Classes](https://help.momence.com/en/articles/12027563-editing-cancelling-deleting-faq-s-classes.md)
- [Teacher Setting FAQ's - Classes](https://help.momence.com/en/articles/12027969-teacher-setting-faq-s-classes.md)
- [Waitlist FAQ's - Classes](https://help.momence.com/en/articles/12028307-waitlist-faq-s-classes.md)
- [Cancellation Policy Setup / FAQ's](https://help.momence.com/en/articles/12027358-cancellation-policy-setup-faq-s.md)
- [Retreats, Tiers, Semesters, Workshops FAQ's - Classes](https://help.momence.com/en/articles/12028569-retreats-tiers-semesters-workshops-faq-s-classes.md)
- [Easily Change Class Templates](https://help.momence.com/en/articles/10166850-easily-change-class-templates.md)
- [Define when \(and how often\) teachers can be scheduled to classes](https://help.momence.com/en/articles/12277418-define-when-and-how-often-teachers-can-be-scheduled-to-classes.md)
- [Community Posts: share announcements with your customer base and start a conversation](https://help.momence.com/en/articles/8441192-community-posts-share-announcements-with-your-customer-base-and-start-a-conversation.md)
- [Access Tiers](https://help.momence.com/en/articles/8662228-access-tiers.md): This article describes what access tiers are and how you can use it to build community with your customers.
- [How to Edit or Remove a Community Post](https://help.momence.com/en/articles/9367552-how-to-edit-or-remove-a-community-post.md)
- [Plugins / Widgets FAQ's](https://help.momence.com/en/articles/12029975-plugins-widgets-faq-s.md)
- [Workout FAQ's - all](https://help.momence.com/en/articles/12030447-workout-faq-s-all.md)
- [New Feature Drops: Workouts Updates](https://help.momence.com/en/articles/10008664-new-feature-drops-workouts-updates.md)
- [Workouts: Completion Stats & Participant Lists Visible to Customers](https://help.momence.com/en/articles/10167173-workouts-completion-stats-participant-lists-visible-to-customers.md)

### Payments / Refunds / Discounts / Gift Cards / Referrals / Tags

- [Selling Stuff / Taking Payments FAQ's](https://help.momence.com/en/articles/12028713-selling-stuff-taking-payments-faq-s.md)
- [What barcode scanner should I order?](https://help.momence.com/en/articles/10546930-what-barcode-scanner-should-i-order.md)
- [Stripe / Payment FAQ's](https://help.momence.com/en/articles/12028686-stripe-payment-faq-s.md)
- [Accepting HSA / FSA Cards with Momence](https://help.momence.com/en/articles/12608770-accepting-hsa-fsa-cards-with-momence.md): Learn how to enable HSA/FSA payments in Momence by configuring your Stripe Merchant Category Code \(MCC\).
- [Fine-tune how payment processing fees are shared with customers](https://help.momence.com/en/articles/11391582-fine-tune-how-payment-processing-fees-are-shared-with-customers.md)
- [Payment Plan FAQ's](https://help.momence.com/en/articles/12029882-payment-plan-faq-s.md)
- [Customize a payment plan](https://help.momence.com/en/articles/11709686-customize-a-payment-plan.md)
- [Automated Bookkeeping FAQ's](https://help.momence.com/en/articles/12029948-automated-bookkeeping-faq-s.md)
- [Promotional Money Credits vs Real Money Credits](https://help.momence.com/en/articles/12272465-promotional-money-credits-vs-real-money-credits.md)
- [Discount codes, Price Rules, Referrals, Tags - FAQ's](https://help.momence.com/en/articles/12030001-discount-codes-price-rules-referrals-tags-faq-s.md)
- [Tuition Ledgers FAQ's](https://help.momence.com/en/articles/9612872-tuition-ledgers-faq-s.md)
- [Tuition Ledgers Overview](https://help.momence.com/en/articles/10228106-tuition-ledgers-overview.md)
- [Understanding the Source of Unissued Gift Cards Received by Clients](https://help.momence.com/en/articles/9145826-understanding-the-source-of-unissued-gift-cards-received-by-clients.md)
- [Gift Cards FAQ's](https://help.momence.com/en/articles/12029899-gift-cards-faq-s.md)

### Customer management & communication

- [Customer Communication FAQ's](https://help.momence.com/en/articles/12028621-customer-communication-faq-s.md)
- [Turn an Inbox Message into a Staff Task, show Context to Staff](https://help.momence.com/en/articles/10073475-turn-an-inbox-message-into-a-staff-task-show-context-to-staff.md)
- [Introducing: SMS Transactional Templates](https://help.momence.com/en/articles/10309649-introducing-sms-transactional-templates.md)
- [The new FTC 'Click to Cancel' Rule -- What to know](https://help.momence.com/en/articles/11101261-the-new-ftc-click-to-cancel-rule-what-to-know.md)
- [Inbox Update: email forwarding is now live](https://help.momence.com/en/articles/11786746-inbox-update-email-forwarding-is-now-live.md)
- [Outbound Calling from the Momence Inbox](https://help.momence.com/en/articles/10250719-outbound-calling-from-the-momence-inbox.md)
- [Customer Info Collection, Management FAQ's](https://help.momence.com/en/articles/12028601-customer-info-collection-management-faq-s.md)
- [HIPAA Compliance at Momence](https://help.momence.com/en/articles/12609410-hipaa-compliance-at-momence.md): This article explains how HIPAA-related data is handled within Momence, specifically how SOAP notes are stored, who has access to them, and how they are treated in reporting.
- [Tag customers that book specific classes](https://help.momence.com/en/articles/9731480-tag-customers-that-book-specific-classes.md)
- [New customer signup friction: MBO vs Momence](https://help.momence.com/en/articles/6536690-new-customer-signup-friction-mbo-vs-momence.md)
- [Self Check-in FAQ's](https://help.momence.com/en/articles/12030069-self-check-in-faq-s.md)
- [Printing Scannable Badges for Visitors](https://help.momence.com/en/articles/11481644-printing-scannable-badges-for-visitors.md)
- [Child Account Setup / FAQ's](https://help.momence.com/en/articles/8400640-child-account-setup-faq-s.md)
- [Add a child waiver](https://help.momence.com/en/articles/8194970-add-a-child-waiver.md)
- [Custom Waivers](https://help.momence.com/en/articles/10035496-custom-waivers.md)
- [Subscription Contracts vs Membership Waivers. What's the difference?](https://help.momence.com/en/articles/9892882-subscription-contracts-vs-membership-waivers-what-s-the-difference.md)
- [Download Waivers as PDFs](https://help.momence.com/en/articles/9535198-download-waivers-as-pdfs.md)
- [Privacy Policy](https://help.momence.com/en/articles/10617854-privacy-policy.md)
- [Belt Tracking, Customer Rankings, or Challenges](https://help.momence.com/en/articles/9641438-belt-tracking-customer-rankings-or-challenges.md)

### Marketing

- [Webinars / Overview - FAQ's](https://help.momence.com/en/articles/12030798-webinars-overview-faq-s.md)
- [Webchat - FAQ's](https://help.momence.com/en/articles/12030796-webchat-faq-s.md)
- [Leads - FAQ's](https://help.momence.com/en/articles/12030800-leads-faq-s.md)
- [Sequences - FAQ's](https://help.momence.com/en/articles/12030801-sequences-faq-s.md)
- [One Off Messages - FAQ's](https://help.momence.com/en/articles/12030802-one-off-messages-faq-s.md)
- [Reviews - FAQ's](https://help.momence.com/en/articles/12030807-reviews-faq-s.md)
- [Templates for Marketing - FAQ's](https://help.momence.com/en/articles/12030810-templates-for-marketing-faq-s.md)
- [Domain Name Service \(DNS\) - FAQ's](https://help.momence.com/en/articles/12030799-domain-name-service-dns-faq-s.md)
- [Referrals FAQ's](https://help.momence.com/en/articles/9844918-referrals-faq-s.md)
- [How to incentivize customers to buy with perks tied to purchases](https://help.momence.com/en/articles/9830509-how-to-incentivize-customers-to-buy-with-perks-tied-to-purchases.md)
- [Funnels](https://help.momence.com/en/articles/9764461-funnels.md)
- [Sequences get 3 New True/False Conditions](https://help.momence.com/en/articles/10043236-sequences-get-3-new-true-false-conditions.md)
- [NEW: Leads Stages Visual Plus Drag & Drop Function](https://help.momence.com/en/articles/10296533-new-leads-stages-visual-plus-drag-drop-function.md): Organization of your sales process just got 10x easier for you and your team with our new Lead Stages visual and drag and drop function 💯
- [WhatsApp Templates can now be sent from Sequences as Actions, based on Triggers you choose](https://help.momence.com/en/articles/11564884-whatsapp-templates-can-now-be-sent-from-sequences-as-actions-based-on-triggers-you-choose.md)
- [Redirect Customers to a Custom Thank You Page for Event Tracking](https://help.momence.com/en/articles/12676206-redirect-customers-to-a-custom-thank-you-page-for-event-tracking.md)

### Subscriptions & Packages

- [Subscription General FAQ's](https://help.momence.com/en/articles/12030160-subscription-general-faq-s.md)
- [Renewal, Freeze, & Failure FAQ's - Subscriptions](https://help.momence.com/en/articles/12030267-renewal-freeze-failure-faq-s-subscriptions.md)
- [Usage Limits, Rollover Credits & Overbooking - Subscriptions](https://help.momence.com/en/articles/12030278-usage-limits-rollover-credits-overbooking-subscriptions.md)
- [Guest Passes / Gifting FAQ's - Subscriptions](https://help.momence.com/en/articles/12030353-guest-passes-gifting-faq-s-subscriptions.md)
- [Intro Offers / Trials FAQ's - Subscriptions](https://help.momence.com/en/articles/12030356-intro-offers-trials-faq-s-subscriptions.md)
- [Sharing / Hiding / Reordering FAQ's - Subscriptions](https://help.momence.com/en/articles/12030359-sharing-hiding-reordering-faq-s-subscriptions.md)
- [Transfer FAQ's - Subscriptions](https://help.momence.com/en/articles/12030364-transfer-faq-s-subscriptions.md)
- [On Demand Subscriptions - FAQ's](https://help.momence.com/en/articles/12030368-on-demand-subscriptions-faq-s.md)
- [Cancellation FAQ's - Subscriptions](https://help.momence.com/en/articles/12030378-cancellation-faq-s-subscriptions.md)
- [Payment / Pricing Settings FAQ's - Subscriptions](https://help.momence.com/en/articles/12030380-payment-pricing-settings-faq-s-subscriptions.md)
- [Packs FAQ's](https://help.momence.com/en/articles/12028671-packs-faq-s.md)

### Products

- [Product FAQ's](https://help.momence.com/en/articles/12029985-product-faq-s.md)
- [Inventory Checks](https://help.momence.com/en/articles/10548123-inventory-checks.md)

### Reports & Analytics

- [Reports & Analytics FAQ's](https://help.momence.com/en/articles/12030052-reports-analytics-faq-s.md)
- [Powerfully Analyze Your Business Standings with New Insights Filters and Aggregates](https://help.momence.com/en/articles/10262642-powerfully-analyze-your-business-standings-with-new-insights-filters-and-aggregates.md)
- [Appointments/products performance and sales by staff](https://help.momence.com/en/articles/12739013-appointments-products-performance-and-sales-by-staff.md)
- [I see more active packages in my reporting than I do on the packages details page. Why is this?](https://help.momence.com/en/articles/11511542-i-see-more-active-packages-in-my-reporting-than-i-do-on-the-packages-details-page-why-is-this.md)

### On-Demand Content

- [On Demand-Content FAQ's](https://help.momence.com/en/articles/12028651-on-demand-content-faq-s.md)
- [On Demand Library / Subscriptions Overview](https://help.momence.com/en/articles/6964239-on-demand-library-subscriptions-overview.md)
- [Upload On-demand Content via Collections or Courses](https://help.momence.com/en/articles/8296185-upload-on-demand-content-via-collections-or-courses.md)
- [Collections or Courses?](https://help.momence.com/en/articles/5886716-collections-or-courses.md): Which one is right for you?
- [Video views report - see how your videos are performing](https://help.momence.com/en/articles/8411694-video-views-report-see-how-your-videos-are-performing.md)
- [How do I create a questionnaire or quiz?](https://help.momence.com/en/articles/9289730-how-do-i-create-a-questionnaire-or-quiz.md)
- [Change the rental prices of a collection's videos](https://help.momence.com/en/articles/8387985-change-the-rental-prices-of-a-collection-s-videos.md)
- [Change rental prices of all videos in a collection in bulk](https://help.momence.com/en/articles/8391399-change-rental-prices-of-all-videos-in-a-collection-in-bulk.md)
- [Create a collection for on-demand videos](https://help.momence.com/en/articles/6964235-create-a-collection-for-on-demand-videos.md)
- [Upload videos to a on-demand video collection](https://help.momence.com/en/articles/6964230-upload-videos-to-a-on-demand-video-collection.md)
- [How do tags for on-demand content work?](https://help.momence.com/en/articles/5987456-how-do-tags-for-on-demand-content-work.md)
- [Customize the video on-demand library](https://help.momence.com/en/articles/8392366-customize-the-video-on-demand-library.md)
- [How do I create an On-demand Course?](https://help.momence.com/en/articles/5901633-how-do-i-create-an-on-demand-course.md)
- [Overview of Video Courses](https://help.momence.com/en/articles/5894659-overview-of-video-courses.md): On-demand videos can be presented to customers in two styles: collections and courses. Courses add a little more structure.
- [How do I set up Content Dripping for my On Demand Video Course?](https://help.momence.com/en/articles/9273462-how-do-i-set-up-content-dripping-for-my-on-demand-video-course.md)
- [Create an on demand subscription](https://help.momence.com/en/articles/8233685-create-an-on-demand-subscription.md)

### Franchise / Corporate

- [Corporate Dashboard](https://help.momence.com/en/articles/10119082-corporate-dashboard.md)
- [Franchise Royalty Fee FAQ's](https://help.momence.com/en/articles/10439072-franchise-royalty-fee-faq-s.md)
- [Corporate Dashboard: Creating New Franchisees](https://help.momence.com/en/articles/10459439-corporate-dashboard-creating-new-franchisees.md)
- [Corporate Dashboard: Manage Entities](https://help.momence.com/en/articles/10459474-corporate-dashboard-manage-entities.md)
- [Corporate Email & SMS Marketing Templates](https://help.momence.com/en/articles/10768446-corporate-email-sms-marketing-templates.md)
- [Corporate: Copy Sequences, Lead Sources or Tags to Multiple Franchisees](https://help.momence.com/en/articles/10829447-corporate-copy-sequences-lead-sources-or-tags-to-multiple-franchisees.md)

### Troubleshooting / Get help / Feature requests

- [How to Update Your Browser](https://help.momence.com/en/articles/17173443-how-to-update-your-browser.md): Learn how to update Chrome, Edge, Firefox, and Safari to the latest stable version on desktop and mobile for the best, most secure experience with Momence.
- [How to find phone support](https://help.momence.com/en/articles/10438960-how-to-find-phone-support.md)
- [How do I Get Help from Momence Support?](https://help.momence.com/en/articles/9273461-how-do-i-get-help-from-momence-support.md)
- [With gcal, is it possible for staff to only see their own classes/appointments?](https://help.momence.com/en/articles/11534742-with-gcal-is-it-possible-for-staff-to-only-see-their-own-classes-appointments.md)
- [Are your class settings not saving? Try this](https://help.momence.com/en/articles/11510853-are-your-class-settings-not-saving-try-this.md)
- [Where can I submit a feature request?](https://help.momence.com/en/articles/14295472-where-can-i-submit-a-feature-request.md)

## Français

### Nouvelles versions

- [Photos personnalisées de client par structure d'accueil](https://help.momence.com/fr/articles/15715043-photos-personnalisees-de-client-par-structure-d-accueil.md)
- [Qu’est-ce que Xplor Capital ?](https://help.momence.com/fr/articles/15452019-qu-est-ce-que-xplor-capital-nbsp.md)
- [Sélection groupée des réservations impayées dans le PDV](https://help.momence.com/fr/articles/14982553-selection-groupee-des-reservations-impayees-dans-le-pdv.md)
- [L’application mobile accepte désormais le prélèvement SEPA, Bancontact et iDEAL](https://help.momence.com/fr/articles/14726802-l-application-mobile-accepte-desormais-le-prelevement-sepa-bancontact-et-ideal.md)
- [Ajouter plusieurs comptes Stripe à votre intégration Quickbooks](https://help.momence.com/fr/articles/14604134-ajouter-plusieurs-comptes-stripe-a-votre-integration-quickbooks.md)
- [Frais de tentative de renouvellement : facturez un frais à chaque échec de renouvellement](https://help.momence.com/fr/articles/14425560-frais-de-tentative-de-renouvellement-facturez-un-frais-a-chaque-echec-de-renouvellement.md)
- [Case à cocher pour la politique de confidentialité lors de la réservation de rendez-vous sur le web](https://help.momence.com/fr/articles/14294711-case-a-cocher-pour-la-politique-de-confidentialite-lors-de-la-reservation-de-rendez-vous-sur-le-web.md)
- [Paniers POS enregistrés](https://help.momence.com/fr/articles/14078068-paniers-pos-enregistres.md)
- [Codes de diagnostic](https://help.momence.com/fr/articles/13978517-codes-de-diagnostic.md)
- [La page de personnalisation du plugin de cours collectif intègre un widget calendrier en vue mensuelle.](https://help.momence.com/fr/articles/13920306-la-page-de-personnalisation-du-plugin-de-cours-collectif-integre-un-widget-calendrier-en-vue-mensuelle.md)
- [Afficher les places restantes dans les cours collectifs](https://help.momence.com/fr/articles/13766869-afficher-les-places-restantes-dans-les-cours-collectifs.md)
- [Duplication groupée de semestres, périodes ou séries](https://help.momence.com/fr/articles/13768383-duplication-groupee-de-semestres-periodes-ou-series.md)
- [Nouvelles améliorations de la synthèse d’analyse de la fréquentation des clients](https://help.momence.com/fr/articles/13719589-nouvelles-ameliorations-de-la-synthese-d-analyse-de-la-frequentation-des-clients.md)
- [Les remises early bird sont arrivées](https://help.momence.com/fr/articles/13605234-les-remises-early-bird-sont-arrivees.md)
- [3 nouveautés concernant les cartes cadeau](https://help.momence.com/fr/articles/13613148-3-nouveautes-concernant-les-cartes-cadeau.md)
- [Services « uniquement sur demande » pour les rendez-vous](https://help.momence.com/fr/articles/13493128-services-uniquement-sur-demande-pour-les-rendez-vous.md)
- [Créer des préventes d'adhésions pour les nouvelles ouvertures de studio](https://help.momence.com/fr/articles/13380727-creer-des-preventes-d-adhesions-pour-les-nouvelles-ouvertures-de-studio.md)
- [Liste des clients du tableau de bord d'entreprise](https://help.momence.com/fr/articles/13005095-liste-des-clients-du-tableau-de-bord-d-entreprise.md)
- [Codes de remise Corporate](https://help.momence.com/fr/articles/13336716-codes-de-remise-corporate.md)
- [Recharges de formules basées sur le temps](https://help.momence.com/fr/articles/12859468-recharges-de-formules-basees-sur-le-temps.md)
- [Améliorations des cartes cadeaux](https://help.momence.com/fr/articles/12821844-ameliorations-des-cartes-cadeaux.md)
- [Empêcher les membres du personnel de modifier le prix d’une réservation de rendez-vous](https://help.momence.com/fr/articles/12738632-empecher-les-membres-du-personnel-de-modifier-le-prix-d-une-reservation-de-rendez-vous.md)
- [Désactiver temporairement la réservation de rendez-vous en ligne pour certains membres du personnel ou pour des centres entiers](https://help.momence.com/fr/articles/12706231-desactiver-temporairement-la-reservation-de-rendez-vous-en-ligne-pour-certains-membres-du-personnel-ou-pour-des-centres-entiers.md)
- [Recevez des notifications sur toutes les principales nouvelles versions a0: abonnez-vous à notre journal des modifications](https://help.momence.com/fr/articles/10235437-recevez-des-notifications-sur-toutes-les-principales-nouvelles-versions-a0-abonnez-vous-a-notre-journal-des-modifications.md)
- [Amélioration de l'ergonomie pour la vente de cartes cadeaux depuis le pdv](https://help.momence.com/fr/articles/14426131-amelioration-de-l-ergonomie-pour-la-vente-de-cartes-cadeaux-depuis-le-pdv.md)

### Bien démarrer

- [Bien démarrer](https://help.momence.com/fr/articles/14489944-bien-demarrer.md)
- [Politiques et procédures Momence](https://help.momence.com/fr/articles/15402691-politiques-et-procedures-momence.md)

### Intégration pour les structures d'accueil et les clients + webinaires

- [Webinaires précédents pour l'intégration](https://help.momence.com/fr/articles/9006595-webinaires-precedents-pour-l-integration.md)
- [Tous les webinaires](https://help.momence.com/fr/articles/9982106-tous-les-webinaires.md)
- [Intégration des structures d'accueil \(pour les administrateurs\)](https://help.momence.com/fr/articles/8017873-integration-des-structures-d-accueil-pour-les-administrateurs.md)
- [Intégration client / FAQ](https://help.momence.com/fr/articles/11943074-integration-client-faq.md)

### Formation du personnel / Comptes employés / 2FA

- [Vue d'ensemble du Point de Vente](https://help.momence.com/fr/articles/6998085-vue-d-ensemble-du-point-de-vente.md)
- [Formation au rôle de réceptionniste avec des indications de temps par sujet](https://help.momence.com/fr/articles/8412193-formation-au-role-de-receptionniste-avec-des-indications-de-temps-par-sujet.md)
- [Aperçu des Abonnements et Forfaits](https://help.momence.com/fr/articles/6974708-apercu-des-abonnements-et-forfaits.md)
- [Pointage d'entrée et de sortie](https://help.momence.com/fr/articles/5832635-pointage-d-entree-et-de-sortie.md): Pour pointer l'entrée, cliquez sur Accueil > Point de Vente
- [Comment inscrire quelqu'un à un cours depuis le point de vente](https://help.momence.com/fr/articles/9504936-comment-inscrire-quelqu-un-a-un-cours-depuis-le-point-de-vente.md)
- [Le personnel peut définir des emplacements par défaut pour un horaire de cours préfiltrés](https://help.momence.com/fr/articles/8589211-le-personnel-peut-definir-des-emplacements-par-defaut-pour-un-horaire-de-cours-prefiltres.md)
- [Utilisez la barre de recherche pour trouver les choses plus rapidement](https://help.momence.com/fr/articles/8400359-utilisez-la-barre-de-recherche-pour-trouver-les-choses-plus-rapidement.md)
- [FAQ sur le fuseau horaire](https://help.momence.com/fr/articles/13371407-faq-sur-le-fuseau-horaire.md)
- [Glossaire des termes Momence](https://help.momence.com/fr/articles/7869547-glossaire-des-termes-momence.md)
- [Formation des enseignants en 3 minutes](https://help.momence.com/fr/articles/6428848-formation-des-enseignants-en-3-minutes.md)
- [Raccourci du site mobile du membre du personnel - Android](https://help.momence.com/fr/articles/6185065-raccourci-du-site-mobile-du-membre-du-personnel-android.md)
- [Comptes du personnel / FAQ enseignants](https://help.momence.com/fr/articles/12030073-comptes-du-personnel-faq-enseignants.md)
- [FAQ pour le personnel d’accueil](https://help.momence.com/fr/articles/12030135-faq-pour-le-personnel-d-accueil.md)
- [Commissions du Personnel](https://help.momence.com/fr/articles/9718840-commissions-du-personnel.md)
- [Comment utiliser l'authentification à deux facteurs avec Momence](https://help.momence.com/fr/articles/10029654-comment-utiliser-l-authentification-a-deux-facteurs-avec-momence.md)
- [Pourquoi une vérification en deux étapes est-elle requise pour se connecter ?](https://help.momence.com/fr/articles/10100107-pourquoi-une-verification-en-deux-etapes-est-elle-requise-pour-se-connecter.md)
- [Vous ne voyez pas votre e-mail de vérification ? Essayez ces solutions](https://help.momence.com/fr/articles/10120135-vous-ne-voyez-pas-votre-e-mail-de-verification-essayez-ces-solutions.md)
- [Conformité de Momence au RGPD](https://help.momence.com/fr/articles/11467153-conformite-de-momence-au-rgpd.md)

### IA et agent commercial

- [Agent IA](https://help.momence.com/fr/articles/11594607-agent-ia.md)
- [Comment tester AI Inbox](https://help.momence.com/fr/articles/12036802-comment-tester-ai-inbox.md)
- [Obtenir le meilleur de AI Inbox](https://help.momence.com/fr/articles/11739857-obtenir-le-meilleur-de-ai-inbox.md): Un guide de personnalisation
- [Aperçu du Sales Agent](https://help.momence.com/fr/articles/12638868-apercu-du-sales-agent.md): Découvrez ce que fait le Sales Agent AI, comment il fonctionne avec vos autres outils et pourquoi il révolutionne la conversion de Leads, plus rapidement.
- [Aperçu de l’agent d’assistance](https://help.momence.com/fr/articles/12639251-apercu-de-l-agent-d-assistance.md): En savoir plus sur l’agent d’assistance Momence et ses fonctionnalités
- [Configurez rapidement et facilement votre Agent d’assistance](https://help.momence.com/fr/articles/14500193-configurez-rapidement-et-facilement-votre-agent-d-assistance.md): Complétez chaque page de configuration pour garantir que votre Agent d’assistance réponde correctement aux réservations, adhésions et messages. Les liens rapides et le suivi de progression simplifi...
- [Politique de gel et d’annulation d’adhésion : fonctionnement](https://help.momence.com/fr/articles/13613058-politique-de-gel-et-d-annulation-d-adhesion-fonctionnement.md): Découvrez comment Momence et les agents travaillent ensemble pour analyser, appliquer et exécuter les demandes de gel et d’annulation d’adhésion
- [Contrôle par tags](https://help.momence.com/fr/articles/13612988-controle-par-tags.md): Découvrez ce qu’est le contrôle par tags et comment l’utiliser pour mieux personnaliser votre agent d’assistance
- [Indicateurs d’escalade et d’activité de la boîte de réception](https://help.momence.com/fr/articles/12639304-indicateurs-d-escalade-et-d-activite-de-la-boite-de-reception.md): Découvrez comment utiliser les indicateurs d’escalade et d’activité de l’IA de Momence dans votre boîte de réception.
- [Bonnes pratiques pour maintenir votre FAQ](https://help.momence.com/fr/articles/14626112-bonnes-pratiques-pour-maintenir-votre-faq.md): Consignes pour garantir que votre FAQ reste fiable, simple et à jour afin que l’Agent d’assistance fournisse des réponses cohérentes et correctes.
- [Rapports et performance de l'agent d'assistance](https://help.momence.com/fr/articles/13892095-rapports-et-performance-de-l-agent-d-assistance.md): Découvrez comment utiliser le résumé du journal pour surveiller l’activité de l’IA, les indicateurs clés et les interactions avec les clients.
- [FAQ sur les agents IA Momence](https://help.momence.com/fr/articles/12639336-faq-sur-les-agents-ia-momence.md): Voici quelques questions fréquemment posées concernant le Sales Agent et le Support Agent
- [Réflexion de l’agent : une visibilité complète sur chaque conversation](https://help.momence.com/fr/articles/15532829-reflexion-de-l-agent-une-visibilite-complete-sur-chaque-conversation.md): Découvrez les actions de votre agent : vous pouvez savoir exactement ce que pense l’agent, non seulement ce qu’il a fait, mais aussi pourquoi il l’a fait et ce qu’il attend pour la suite.
- [Répondre aux salutations et aux échanges informels](https://help.momence.com/fr/articles/15888174-repondre-aux-salutations-et-aux-echanges-informels.md): Découvrez comment fonctionne le paramètre « Répondre aux salutations et aux échanges informels » et la différence entre les comportements activé et désactivé
- [Expliquer l’escalade aux clients](https://help.momence.com/fr/articles/15888257-expliquer-l-escalade-aux-clients.md): Contrôlez si votre agent IA informe les clients lorsqu’une conversation est transmise à votre équipe
- [Gérer les gels d’adhésion en cours avec l’Agent d’assistance](https://help.momence.com/fr/articles/15902112-gerer-les-gels-d-adhesion-en-cours-avec-l-agent-d-assistance.md): Autorisez l’Agent IA à mettre à jour les gels d’adhésion en cours sans intervention du personnel, tout en appliquant automatiquement les règles de gel définies pour votre studio
- [Comment configurer votre Agent Commercial](https://help.momence.com/fr/articles/12639326-comment-configurer-votre-agent-commercial.md): Assurez-vous que votre Agent Commercial fonctionne aussi efficacement que possible en suivant ces étapes.
- [Qu’est-ce qu’un parcours client et comment le configurer](https://help.momence.com/fr/articles/12638977-qu-est-ce-qu-un-parcours-client-et-comment-le-configurer.md): Découvrez comment concevoir des parcours clairs, axés sur les objectifs, qui offrent des résultats constants et à fort taux de conversion.
- [Comment inscrire manuellement un Lead dans un Parcours Client](https://help.momence.com/fr/articles/12835209-comment-inscrire-manuellement-un-lead-dans-un-parcours-client.md): Suivez ces étapes rapides pour créer un Profil Lead \(si besoin\) et inscrire quelqu’un dans un Parcours Client depuis son dossier client.

### Paramètres du compte / Personnalisation

- [Comment trouver votre ID d'Hôte](https://help.momence.com/fr/articles/10640732-comment-trouver-votre-id-d-hote.md)
- [Comment configurer une politique d'annulation tardive pour un modèle de cours spécifique](https://help.momence.com/fr/articles/9363280-comment-configurer-une-politique-d-annulation-tardive-pour-un-modele-de-cours-specifique.md)
- [Combien de temps puis-je attendre après le cours pour enregistrer un client avant qu'il soit considéré comme une absence non excusée ?](https://help.momence.com/fr/articles/9416209-combien-de-temps-puis-je-attendre-apres-le-cours-pour-enregistrer-un-client-avant-qu-il-soit-considere-comme-une-absence-non-excusee.md)
- [Les règles d'annulation tardive / de non-présentation vous permettent désormais de facturer des pourcentages du prix du service](https://help.momence.com/fr/articles/12558127-les-regles-d-annulation-tardive-de-non-presentation-vous-permettent-desormais-de-facturer-des-pourcentages-du-prix-du-service.md)
- [Changer les polices sur les pages de paiement](https://help.momence.com/fr/articles/6546110-changer-les-polices-sur-les-pages-de-paiement.md)
- [Personnalisez la bibliothèque vidéo à la demande](https://help.momence.com/fr/articles/9106885-personnalisez-la-bibliotheque-video-a-la-demande.md)
- [Supprimer le texte 'places restantes' des pages de paiement](https://help.momence.com/fr/articles/8418175-supprimer-le-texte-places-restantes-des-pages-de-paiement.md)
- [Collecter les numéros de téléphone lors de la commande](https://help.momence.com/fr/articles/8418007-collecter-les-numeros-de-telephone-lors-de-la-commande.md)
- [Personnalisez vos pages de paiement](https://help.momence.com/fr/articles/6064087-personnalisez-vos-pages-de-paiement.md)
- [Comment personnaliser les termes que vous utilisez avec les clients \(c.-à.-d. Classe ou Événement / Entraînement ou Cours, etc.\)](https://help.momence.com/fr/articles/9868846-comment-personnaliser-les-termes-que-vous-utilisez-avec-les-clients-c-a-d-classe-ou-evenement-entrainement-ou-cours-etc.md)
- [Comment empêcher les clients de se réserver deux fois dans un même cours](https://help.momence.com/fr/articles/10374836-comment-empecher-les-clients-de-se-reserver-deux-fois-dans-un-meme-cours.md)
- [Emplacements physiques](https://help.momence.com/fr/articles/8676182-emplacements-physiques.md): Cet article décrit comment fonctionnent les emplacements physiques et vous aide à organiser vos emplacements de studio et lieux.
- [Ajouter des emplacements physiques, Ajouter des Salles au sein des emplacements physiques pour aider les clients à réserver plus facilement](https://help.momence.com/fr/articles/8686187-ajouter-des-emplacements-physiques-ajouter-des-salles-au-sein-des-emplacements-physiques-pour-aider-les-clients-a-reserver-plus-facilement.md)
- [Comment ajuster les coordonnées d'un emplacement](https://help.momence.com/fr/articles/10658798-comment-ajuster-les-coordonnees-d-un-emplacement.md)
- [Refonte des centres](https://help.momence.com/fr/articles/11854209-refonte-des-centres.md)
- [Choisissez le timing des emails de rappel de cours](https://help.momence.com/fr/articles/8404560-choisissez-le-timing-des-emails-de-rappel-de-cours.md)
- [Envoyer les emails transactionnels dans votre fuseau horaire \(au lieu de celui des clients\)](https://help.momence.com/fr/articles/8438185-envoyer-les-emails-transactionnels-dans-votre-fuseau-horaire-au-lieu-de-celui-des-clients.md)
- [Afficher les prix dans la devise locale du client](https://help.momence.com/fr/articles/8418268-afficher-les-prix-dans-la-devise-locale-du-client.md)
- [Configurez vos taux de taxe](https://help.momence.com/fr/articles/8438202-configurez-vos-taux-de-taxe.md)
- [Ajouter / Mettre à jour une carte enregistrée en tant qu'hôte + consulter votre historique de facturation](https://help.momence.com/fr/articles/8520155-ajouter-mettre-a-jour-une-carte-enregistree-en-tant-qu-hote-consulter-votre-historique-de-facturation.md)
- [Comment transférer la propriété d'une entreprise ?](https://help.momence.com/fr/articles/9199160-comment-transferer-la-propriete-d-une-entreprise.md)
- [Comment définir les paramètres fiscaux par emplacement](https://help.momence.com/fr/articles/9927433-comment-definir-les-parametres-fiscaux-par-emplacement.md)
- [Où se trouve mon 1099 ?](https://help.momence.com/fr/articles/14660192-ou-se-trouve-mon-1099.md)

### Rendez-vous

- [Rendez-vous : configuration des tableaux de bord, paramètres des tableaux de bord et des services expliqués](https://help.momence.com/fr/articles/12005798-rendez-vous-configuration-des-tableaux-de-bord-parametres-des-tableaux-de-bord-et-des-services-expliques.md)
- [FAQ sur les services – Rendez-vous individuel](https://help.momence.com/fr/articles/12027013-faq-sur-les-services-rendez-vous-individuel.md)
- [FAQ sur la planification - Rendez-vous individuels](https://help.momence.com/fr/articles/12026705-faq-sur-la-planification-rendez-vous-individuels.md)
- [FAQ sur la tarification / les paiements / les taux de rémunération / la facturation d'assurance / la paie - Rendez-vous](https://help.momence.com/fr/articles/12026791-faq-sur-la-tarification-les-paiements-les-taux-de-remuneration-la-facturation-d-assurance-la-paie-rendez-vous.md)
- [FAQ sur la liste d’attente – Rendez-vous individuels](https://help.momence.com/fr/articles/12026801-faq-sur-la-liste-d-attente-rendez-vous-individuels.md)
- [Configuration des formulaires d'admission & FAQ](https://help.momence.com/fr/articles/12007139-configuration-des-formulaires-d-admission-faq.md)
- [FAQ de Dépannage - Rendez-vous individuels](https://help.momence.com/fr/articles/12026906-faq-de-depannage-rendez-vous-individuels.md)
- [Variantes de service de rendez-vous](https://help.momence.com/fr/articles/12694193-variantes-de-service-de-rendez-vous.md)
- [La gestion des participants aux rendez-vous devient simplifiée.](https://help.momence.com/fr/articles/11795934-la-gestion-des-participants-aux-rendez-vous-devient-simplifiee.md)
- [Les rendez-vous obtiennent de nouvelles options pour l'affichage des prix de paiement](https://help.momence.com/fr/articles/11795900-les-rendez-vous-obtiennent-de-nouvelles-options-pour-l-affichage-des-prix-de-paiement.md)
- [Temps de préparation et de finition](https://help.momence.com/fr/articles/10385938-temps-de-preparation-et-de-finition.md)
- [Notes clients \(Notes SOAP\)](https://help.momence.com/fr/articles/10471427-notes-clients-notes-soap.md)
- [Modifier la Disponibilité du Personnel pour Plusieurs Services à la Fois](https://help.momence.com/fr/articles/10059490-modifier-la-disponibilite-du-personnel-pour-plusieurs-services-a-la-fois.md)
- [Attribuer des services supplémentaires à des membres spécifiques du personnel](https://help.momence.com/fr/articles/10059485-attribuer-des-services-supplementaires-a-des-membres-specifiques-du-personnel.md)
- [Automatiser les frais d'absence et d'annulation tardive pour les rendez-vous](https://help.momence.com/fr/articles/10166934-automatiser-les-frais-d-absence-et-d-annulation-tardive-pour-les-rendez-vous.md)
- [Les clients peuvent désormais réserver plusieurs services en un seul paiement](https://help.momence.com/fr/articles/10518287-les-clients-peuvent-desormais-reserver-plusieurs-services-en-un-seul-paiement.md)
- [Suivez les progrès avec des photos avant et après + autres statistiques, en utilisant des formulaires d'admission](https://help.momence.com/fr/articles/11329135-suivez-les-progres-avec-des-photos-avant-et-apres-autres-statistiques-en-utilisant-des-formulaires-d-admission.md)
- [Le personnel peut désormais signer les formulaires d'admission et les notes SOAP.](https://help.momence.com/fr/articles/11840896-le-personnel-peut-desormais-signer-les-formulaires-d-admission-et-les-notes-soap.md)
- [Liste des fonctionnalités spécialement pour les salons de coiffure](https://help.momence.com/fr/articles/13711728-liste-des-fonctionnalites-specialement-pour-les-salons-de-coiffure.md)

### Applications et intégrations

- [FAQ de l’application mobile client](https://help.momence.com/fr/articles/12143278-faq-de-l-application-mobile-client.md)
- [Les clients peuvent maintenant activer/contrôler les notifications push depuis leur application mobile](https://help.momence.com/fr/articles/11062301-les-clients-peuvent-maintenant-activer-controler-les-notifications-push-depuis-leur-application-mobile.md)
- [Découvrez la toute dernière version de l'application mobile Momence](https://help.momence.com/fr/articles/10223733-decouvrez-la-toute-derniere-version-de-l-application-mobile-momence.md)
- [Demander une application personnalisée \(application mobile sur mesure\)](https://help.momence.com/fr/articles/15862446-demander-une-application-personnalisee-application-mobile-sur-mesure.md)
- [Leads - une visite du tableau de bord](https://help.momence.com/fr/articles/8296124-leads-une-visite-du-tableau-de-bord.md)
- [Plugin d'avis : affichez vos avis Momence sur votre site web](https://help.momence.com/fr/articles/8289323-plugin-d-avis-affichez-vos-avis-momence-sur-votre-site-web.md)
- [Suivi des pixels Facebook/Meta](https://help.momence.com/fr/articles/7973057-suivi-des-pixels-facebook-meta.md): L'article ci-dessous décrit comment effectuer le suivi des publicités sociales avec le Pixel Facebook via Momence.
- [Obtenir des avis clients](https://help.momence.com/fr/articles/7047158-obtenir-des-avis-clients.md): Cet article décrit comment fonctionnent les avis Momence, comment l'activer et comment le synchroniser avec Google.
- [Où puis-je annuler une application hôte ?](https://help.momence.com/fr/articles/9406802-ou-puis-je-annuler-une-application-hote.md)
- [Où trouver votre contrat, votre historique de facturation + comment ajouter ou supprimer des applications](https://help.momence.com/fr/articles/10280092-ou-trouver-votre-contrat-votre-historique-de-facturation-comment-ajouter-ou-supprimer-des-applications.md)
- [L’Outil d’affectation de places bénéficie de nouvelles fonctionnalités](https://help.momence.com/fr/articles/11995610-l-outil-d-affectation-de-places-beneficie-de-nouvelles-fonctionnalites.md): Alertes de faible participation, messagerie intégrée à l’application, ciblage horaire des cours collectifs, améliorations de la logique tarifaire
- [Spotfiller](https://help.momence.com/fr/articles/10479704-spotfiller.md)
- [Commencez avec Ads Manager](https://help.momence.com/fr/articles/9573931-commencez-avec-ads-manager.md)
- [Leads - Une visite guidée du tableau de bord](https://help.momence.com/fr/articles/8475375-leads-une-visite-guidee-du-tableau-de-bord.md)
- [Collecte et gestion des prospects](https://help.momence.com/fr/articles/7165021-collecte-et-gestion-des-prospects.md): Cet article décrit comment créer et collecter des prospects dans votre tableau de bord à partir de votre site Web, Facebook 6 Instagram, codes QR, etc.
- [Comment créer un prospect depuis le tableau de bord](https://help.momence.com/fr/articles/7924309-comment-creer-un-prospect-depuis-le-tableau-de-bord.md): L'article ci-dessous décrit comment collecter manuellement des prospects depuis votre tableau de bord
- [Comment connecter Facebook et Instagram pour collecter des leads](https://help.momence.com/fr/articles/7924316-comment-connecter-facebook-et-instagram-pour-collecter-des-leads.md): L'article ci-dessous vous aide à connecter votre application Leads à Facebook afin que vous puissiez collecter des leads depuis Facebook et Instagram.
- [Dépannage de l'intégration des prospects Facebook](https://help.momence.com/fr/articles/7969834-depannage-de-l-integration-des-prospects-facebook.md): L'article ci-dessous vous guide à travers les étapes de dépannage dans les cas où l'intégration des prospects Facebook ne fonctionne pas.
- [Cultiver des leads avec des séquences](https://help.momence.com/fr/articles/7924397-cultiver-des-leads-avec-des-sequences.md): L'article ci-dessous décrit comment canaliser les leads collectés via l'application Leads vers des séquences pour les cultiver.
- [Contacter des leads par email et SMS](https://help.momence.com/fr/articles/7924363-contacter-des-leads-par-email-et-sms.md): Cet article décrit comment utiliser l'application Leads pour cultiver vos prospects par email et SMS.
- [Comment créer un formulaire de lead pour votre site web et cibler ces leads.](https://help.momence.com/fr/articles/7240312-comment-creer-un-formulaire-de-lead-pour-votre-site-web-et-cibler-ces-leads.md): Cet article décrit en détail comment ajouter le formulaire de leads à votre site web. Il comprend également une vidéo avec un processus étape par étape.
- [FAQ de ClassPass](https://help.momence.com/fr/articles/11089060-faq-de-classpass.md)
- [Intégrer Classpass](https://help.momence.com/fr/articles/7033880-integrer-classpass.md): Cet article explique comment connecter votre compte Momence avec Classpass et les problèmes courants que vous pourriez rencontrer.
- [Wellhub](https://help.momence.com/fr/articles/9234710-wellhub.md)
- [Intégration Momence × Wellhub — FAQ](https://help.momence.com/fr/articles/14856299-integration-momence-wellhub-faq.md)
- [Urban Sports Club](https://help.momence.com/fr/articles/12273158-urban-sports-club.md)
- [Qu'est-ce que l'identifiant MyClubs et comment fonctionne-t-il ?](https://help.momence.com/fr/articles/10534699-qu-est-ce-que-l-identifiant-myclubs-et-comment-fonctionne-t-il.md)
- [Intégration Momence + QuickBooks](https://help.momence.com/fr/articles/12996556-integration-momence-quickbooks.md): Découvrez comment connecter Momence à QuickBooks, rattacher les clients et les catégories de revenus, et comprendre la synchronisation et la prise en charge des transactions pour une tenue des regi...
- [Mise à jour de la comptabilité : catégorisation au niveau micro pour Quickbooks](https://help.momence.com/fr/articles/10008659-mise-a-jour-de-la-comptabilite-categorisation-au-niveau-micro-pour-quickbooks.md)
- [Intégrer Fiskaly](https://help.momence.com/fr/articles/13892904-integrer-fiskaly.md)
- [Intégration Xero – FAQ](https://help.momence.com/fr/articles/12904405-integration-xero-faq.md): Automatisez votre tenue des registres comptables en synchronisant directement les catégories de revenus Momence dans Xero.
- [Intégration Spivi](https://help.momence.com/fr/articles/8233542-integration-spivi.md)
- [Suivi Google Analytics \(GA4\) avec Google Tag Manager](https://help.momence.com/fr/articles/8114571-suivi-google-analytics-ga4-avec-google-tag-manager.md)
- [FAQ Google Analytics](https://help.momence.com/fr/articles/12904358-faq-google-analytics.md): Questions courantes sur la configuration de GA4, le déclenchement des événements et le suivi des achats depuis votre site Momence.
- [Intégrer Momence à Mailchimp](https://help.momence.com/fr/articles/6093837-integrer-momence-a-mailchimp.md)
- [Avec l'intégration Mailchimp, quelle action fait en sorte que les clients soient ajoutés depuis Momence a0?](https://help.momence.com/fr/articles/9337948-avec-l-integration-mailchimp-quelle-action-fait-en-sorte-que-les-clients-soient-ajoutes-depuis-momence-a0.md)
- [Intégrer Whatsapp](https://help.momence.com/fr/articles/11101994-integrer-whatsapp.md)
- [FAQ Zapier](https://help.momence.com/fr/articles/12935473-faq-zapier.md)
- [Intégrer Momence avec Zapier](https://help.momence.com/fr/articles/6273810-integrer-momence-avec-zapier.md)
- [Connecter Momence à Zoom](https://help.momence.com/fr/articles/13603197-connecter-momence-a-zoom.md): Découvrez comment fonctionne l’intégration Momence × Zoom : connexion de comptes, limites de réunions et gestion des sous-comptes.
- [Connectez Zoom, désactivez le PMI, activez l'enregistrement automatique et l'envoi automatique des enregistrements Zoom](https://help.momence.com/fr/articles/9114491-connectez-zoom-desactivez-le-pmi-activez-l-enregistrement-automatique-et-l-envoi-automatique-des-enregistrements-zoom.md)
- [Limite de prix Zoom](https://help.momence.com/fr/articles/7009499-limite-de-prix-zoom.md): Cet article explique pourquoi vous avez reçu un e-mail concernant l'atteinte de la limite de prix Zoom, ou pourquoi certains cours collectifs n'ont pas de lien Zoom.
- [Google Agenda \(GCal\) a0– FAQ](https://help.momence.com/fr/articles/12904416-google-agenda-gcal-a0-faq.md): Synchronisez vos cours collectifs et rendez-vous Momence facilement avec Google Agenda.
- [Membre du personnel : connectez votre Google Calendar à Momence](https://help.momence.com/fr/articles/6637346-membre-du-personnel-connectez-votre-google-calendar-a-momence.md)
- [Reconnexion requise pour votre nouvelle intégration Zoom](https://help.momence.com/fr/articles/7872713-reconnexion-requise-pour-votre-nouvelle-integration-zoom.md): L'article ci-dessous explique comment mettre à jour votre intégration Zoom afin qu'elle continue de fonctionner après juin 2023.
- [Rappel de la d e9pr e9ciation JWT de Zoom](https://help.momence.com/fr/articles/7052611-rappel-de-la-d-e9pr-e9ciation-jwt-de-zoom.md): Cet article vise e0 fournir un contexte sur le rappel concernant la d e9pr e9ciation JWT de Zoom et comment Momence r e9pondra e0 ce changement.
- [Déverrouillage basé sur le centre](https://help.momence.com/fr/articles/9341637-deverrouillage-base-sur-le-centre.md)
- [Intégration de Kisi](https://help.momence.com/fr/articles/8945511-integration-de-kisi.md)
- [Intégration Passport -- Accès distant à la porte par tag](https://help.momence.com/fr/articles/9535201-integration-passport-acces-distant-a-la-porte-par-tag.md)

### Cours collectifs / Événements / Planification

- [FAQ sur la planification / publication - Cours collectifs](https://help.momence.com/fr/articles/12027523-faq-sur-la-planification-publication-cours-collectifs.md)
- [FAQ Paramètres & Restrictions - Cours collectifs](https://help.momence.com/fr/articles/12027801-faq-parametres-amp-restrictions-cours-collectifs.md)
- [FAQ sur l’édition, l’annulation ou la suppression – Cours collectifs](https://help.momence.com/fr/articles/12027563-faq-sur-l-edition-l-annulation-ou-la-suppression-cours-collectifs.md)
- [FAQ Paramètres du professeur - Cours collectifs](https://help.momence.com/fr/articles/12027969-faq-parametres-du-professeur-cours-collectifs.md)
- [FAQ de la liste d'attente – Cours collectifs](https://help.momence.com/fr/articles/12028307-faq-de-la-liste-d-attente-cours-collectifs.md)
- [Configuration et FAQ sur la politique d'annulation](https://help.momence.com/fr/articles/12027358-configuration-et-faq-sur-la-politique-d-annulation.md)
- [FAQ Stages, niveaux, semestres, ateliers - Cours collectifs](https://help.momence.com/fr/articles/12028569-faq-stages-niveaux-semestres-ateliers-cours-collectifs.md)
- [Changer facilement les modèles de cours](https://help.momence.com/fr/articles/10166850-changer-facilement-les-modeles-de-cours.md)
- [Définir quand \(et à quelle fréquence\) les professeurs peuvent être programmés pour des cours collectifs](https://help.momence.com/fr/articles/12277418-definir-quand-et-a-quelle-frequence-les-professeurs-peuvent-etre-programmes-pour-des-cours-collectifs.md)
- [Publications Communautaires : partagez des annonces avec votre clientèle et commencez une conversation](https://help.momence.com/fr/articles/8441192-publications-communautaires-partagez-des-annonces-avec-votre-clientele-et-commencez-une-conversation.md)
- [Niveaux d'accès](https://help.momence.com/fr/articles/8662228-niveaux-d-acces.md): Cet article décrit ce que sont les niveaux d'accès et comment vous pouvez les utiliser pour construire une communauté avec vos clients.
- [Comment modifier ou supprimer un post de la communauté](https://help.momence.com/fr/articles/9367552-comment-modifier-ou-supprimer-un-post-de-la-communaute.md)
- [FAQ – Plugins / Widgets](https://help.momence.com/fr/articles/12029975-faq-plugins-widgets.md)
- [FAQ Entraînements - tous](https://help.momence.com/fr/articles/12030447-faq-entrainements-tous.md)
- [Nouvelles Fonctionnalités: Mises à jour des Entraînements](https://help.momence.com/fr/articles/10008664-nouvelles-fonctionnalites-mises-a-jour-des-entrainements.md)
- [Entraînements : Statistiques de Réalisation et Listes de Participants Visibles pour les Clients](https://help.momence.com/fr/articles/10167173-entrainements-statistiques-de-realisation-et-listes-de-participants-visibles-pour-les-clients.md)

### Paiements / Remboursements / Réductions / Cartes cadeau / Parrainages / Étiquettes

- [FAQ : Vente / Encaissement](https://help.momence.com/fr/articles/12028713-faq-vente-encaissement.md)
- [Quel scanner de codes-barres devrais-je commander ?](https://help.momence.com/fr/articles/10546930-quel-scanner-de-codes-barres-devrais-je-commander.md)
- [FAQ Stripe / Paiement](https://help.momence.com/fr/articles/12028686-faq-stripe-paiement.md)
- [Accepter les cartes HSA / FSA avec Momence](https://help.momence.com/fr/articles/12608770-accepter-les-cartes-hsa-fsa-avec-momence.md): Découvrez comment activer les paiements HSA/FSA dans Momence en configurant votre code de catégorie de commerçant \(MCC\) Stripe.
- [Réglez précisément comment les frais de traitement de paiement sont partagés avec les clients](https://help.momence.com/fr/articles/11391582-reglez-precisement-comment-les-frais-de-traitement-de-paiement-sont-partages-avec-les-clients.md)
- [FAQ sur l’échéancier de paiement](https://help.momence.com/fr/articles/12029882-faq-sur-l-echeancier-de-paiement.md)
- [Personnaliser un plan de paiement](https://help.momence.com/fr/articles/11709686-personnaliser-un-plan-de-paiement.md)
- [FAQ sur la tenue des registres comptables automatis E9e](https://help.momence.com/fr/articles/12029948-faq-sur-la-tenue-des-registres-comptables-automatis-e9e.md)
- [Crédits promotionnels vs Crédits en argent réel](https://help.momence.com/fr/articles/12272465-credits-promotionnels-vs-credits-en-argent-reel.md)
- [Codes de remise, Règles de prix, Parrainage, Tags – FAQ’s](https://help.momence.com/fr/articles/12030001-codes-de-remise-regles-de-prix-parrainage-tags-faq-s.md)
- [FAQ sur les registres de prix](https://help.momence.com/fr/articles/9612872-faq-sur-les-registres-de-prix.md)
- [Aperçu des registres de prix](https://help.momence.com/fr/articles/10228106-apercu-des-registres-de-prix.md)
- [Comprendre la source des cartes-cadeaux non émises reçues par les clients](https://help.momence.com/fr/articles/9145826-comprendre-la-source-des-cartes-cadeaux-non-emises-recues-par-les-clients.md)
- [FAQ cartes cadeau](https://help.momence.com/fr/articles/12029899-faq-cartes-cadeau.md)

### Gestion et communication client

- [FAQ sur la communication avec les clients](https://help.momence.com/fr/articles/12028621-faq-sur-la-communication-avec-les-clients.md)
- [Transformer un message de la boîte de réception en tâche du personnel, montrer le contexte au personnel](https://help.momence.com/fr/articles/10073475-transformer-un-message-de-la-boite-de-reception-en-tache-du-personnel-montrer-le-contexte-au-personnel.md)
- [Présentation : Modèles Transactionnels SMS](https://help.momence.com/fr/articles/10309649-presentation-modeles-transactionnels-sms.md)
- [La nouvelle règle de la FTC "Clic pour annuler" -- Que savoir](https://help.momence.com/fr/articles/11101261-la-nouvelle-regle-de-la-ftc-clic-pour-annuler-que-savoir.md)
- [Mise à jour de la boîte de réception : le transfert d'email est maintenant activé](https://help.momence.com/fr/articles/11786746-mise-a-jour-de-la-boite-de-reception-le-transfert-d-email-est-maintenant-active.md)
- [Appels sortants depuis la Boîte de réception Momence](https://help.momence.com/fr/articles/10250719-appels-sortants-depuis-la-boite-de-reception-momence.md)
- [FAQ sur la collecte et la gestion des infos client](https://help.momence.com/fr/articles/12028601-faq-sur-la-collecte-et-la-gestion-des-infos-client.md)
- [Conformité HIPAA chez Momence](https://help.momence.com/fr/articles/12609410-conformite-hipaa-chez-momence.md): Cet article explique comment les données liées à la HIPAA sont traitées dans Momence, en particulier comment les notes SOAP sont stockées, qui y a accès et leur traitement dans la synthèse.
- [Taguer les clients qui réservent des cours spécifiques.](https://help.momence.com/fr/articles/9731480-taguer-les-clients-qui-reservent-des-cours-specifiques.md)
- [Nouvelle inscription client: Friction MBO vs Momence](https://help.momence.com/fr/articles/6536690-nouvelle-inscription-client-friction-mbo-vs-momence.md)
- [FAQ sur l’auto-enregistrement](https://help.momence.com/fr/articles/12030069-faq-sur-l-auto-enregistrement.md)
- [Impression de badges scannables pour les visiteurs](https://help.momence.com/fr/articles/11481644-impression-de-badges-scannables-pour-les-visiteurs.md)
- [Configuration du compte enfant / FAQ](https://help.momence.com/fr/articles/8400640-configuration-du-compte-enfant-faq.md)
- [Ajouter une exonération pour enfant](https://help.momence.com/fr/articles/8194970-ajouter-une-exoneration-pour-enfant.md)
- [Décharges Personnalisées](https://help.momence.com/fr/articles/10035496-decharges-personnalisees.md)
- [Contrats d'abonnement vs Renonciations d'abonnement. Quelle est la différence ?](https://help.momence.com/fr/articles/9892882-contrats-d-abonnement-vs-renonciations-d-abonnement-quelle-est-la-difference.md)
- [Téléchargez les décharges au format PDF](https://help.momence.com/fr/articles/9535198-telechargez-les-decharges-au-format-pdf.md)
- [Politique de confidentialité](https://help.momence.com/fr/articles/10617854-politique-de-confidentialite.md)
- [Suivi des ceintures, Classements clients ou Défis](https://help.momence.com/fr/articles/9641438-suivi-des-ceintures-classements-clients-ou-defis.md)

### Marketing

- [Webinaires / Vue d'ensemble - FAQ](https://help.momence.com/fr/articles/12030798-webinaires-vue-d-ensemble-faq.md)
- [Webchat - FAQ](https://help.momence.com/fr/articles/12030796-webchat-faq.md)
- [Leads – FAQ](https://help.momence.com/fr/articles/12030800-leads-faq.md)
- [Séquences - FAQ](https://help.momence.com/fr/articles/12030801-sequences-faq.md)
- [Messages uniques - FAQ](https://help.momence.com/fr/articles/12030802-messages-uniques-faq.md)
- [FAQ – Avis](https://help.momence.com/fr/articles/12030807-faq-avis.md)
- [Modèles pour le marketing – FAQ](https://help.momence.com/fr/articles/12030810-modeles-pour-le-marketing-nbsp-faq.md)
- [Service de noms de domaine \(DNS\) - FAQ](https://help.momence.com/fr/articles/12030799-service-de-noms-de-domaine-dns-faq.md)
- [FAQ sur les parrainages](https://help.momence.com/fr/articles/9844918-faq-sur-les-parrainages.md)
- [Comment inciter les clients à acheter avec des avantages liés aux achats](https://help.momence.com/fr/articles/9830509-comment-inciter-les-clients-a-acheter-avec-des-avantages-lies-aux-achats.md)
- [Funnels](https://help.momence.com/fr/articles/9764461-funnels.md)
- [Séquences obtiennent 3 nouvelles conditions True/False](https://help.momence.com/fr/articles/10043236-sequences-obtiennent-3-nouvelles-conditions-true-false.md)
- [NOUVEAUTÉ : Visualisation des Étapes de Leads Plus Fonction Glisser-Déposer](https://help.momence.com/fr/articles/10296533-nouveaute-visualisation-des-etapes-de-leads-plus-fonction-glisser-deposer.md): L'organisation de votre processus de vente est devenue 10 fois plus simple pour vous et votre équipe avec notre nouvelle visualisation des Étapes de Leads et la fonction de glisser-déposer 💯
- [Les modèles WhatsApp peuvent désormais être envoyés à partir de Séquences en tant qu'Actions, sur la base des Déclencheurs que vous choisissez.](https://help.momence.com/fr/articles/11564884-les-modeles-whatsapp-peuvent-desormais-etre-envoyes-a-partir-de-sequences-en-tant-qu-actions-sur-la-base-des-declencheurs-que-vous-choisissez.md)
- [Rediriger les clients vers une page de remerciement personnalisée pour le suivi des événements](https://help.momence.com/fr/articles/12676206-rediriger-les-clients-vers-une-page-de-remerciement-personnalisee-pour-le-suivi-des-evenements.md)

### Subscriptions & Packages

- [FAQ Générales sur les abonnements](https://help.momence.com/fr/articles/12030160-faq-generales-sur-les-abonnements.md)
- [FAQ sur le renouvellement, le gel et l’échec - Abonnements](https://help.momence.com/fr/articles/12030267-faq-sur-le-renouvellement-le-gel-et-l-echec-abonnements.md)
- [Limites d’utilisation, report des crédits et surbooking – Abonnements](https://help.momence.com/fr/articles/12030278-limites-d-utilisation-report-des-credits-et-surbooking-abonnements.md)
- [Pass invités / FAQ sur l’offre - Abonnements](https://help.momence.com/fr/articles/12030353-pass-invites-faq-sur-l-offre-abonnements.md)
- [FAQ Offres d'introduction / Essais – Abonnements](https://help.momence.com/fr/articles/12030356-faq-offres-d-introduction-essais-abonnements.md)
- [FAQ sur le partage, le masquage et la r e9organisation - abonnements](https://help.momence.com/fr/articles/12030359-faq-sur-le-partage-le-masquage-et-la-r-e9organisation-abonnements.md)
- [FAQ sur le transfert – Abonnements](https://help.momence.com/fr/articles/12030364-faq-sur-le-transfert-abonnements.md)
- [FAQ – Abonnements à la demande](https://help.momence.com/fr/articles/12030368-faq-abonnements-a-la-demande.md)
- [FAQ sur les annulations - Abonnements](https://help.momence.com/fr/articles/12030378-faq-sur-les-annulations-abonnements.md)
- [FAQ sur les paramètres de paiement/de tarification - abonnements](https://help.momence.com/fr/articles/12030380-faq-sur-les-parametres-de-paiement-de-tarification-abonnements.md)
- [FAQ Forfaits](https://help.momence.com/fr/articles/12028671-faq-forfaits.md)

### Produits

- [FAQ sur les produits](https://help.momence.com/fr/articles/12029985-faq-sur-les-produits.md)
- [Vérifications de l'Inventaire](https://help.momence.com/fr/articles/10548123-verifications-de-l-inventaire.md)

### Rapports & Analyses

- [FAQ Analyses & Synthèses](https://help.momence.com/fr/articles/12030052-faq-analyses-syntheses.md)
- [Analyez la position de votre entreprise avec puissance grâce aux nouveaux filtres et agrégats d'Aperçus](https://help.momence.com/fr/articles/10262642-analyez-la-position-de-votre-entreprise-avec-puissance-grace-aux-nouveaux-filtres-et-agregats-d-apercus.md)
- [Performance et ventes des rendez-vous/produits par personnel](https://help.momence.com/fr/articles/12739013-performance-et-ventes-des-rendez-vous-produits-par-personnel.md)
- [Je vois plus de forfaits actifs dans mes rapports que sur la page des détails des forfaits. Pourquoi cela ?](https://help.momence.com/fr/articles/11511542-je-vois-plus-de-forfaits-actifs-dans-mes-rapports-que-sur-la-page-des-details-des-forfaits-pourquoi-cela.md)

### Contenu à la demande

- [FAQ sur le contenu à la demande](https://help.momence.com/fr/articles/12028651-faq-sur-le-contenu-a-la-demande.md)
- [Bibliothèque à la demande / Vue d'ensemble des abonnements](https://help.momence.com/fr/articles/6964239-bibliotheque-a-la-demande-vue-d-ensemble-des-abonnements.md)
- [Télécharger du contenu à la demande via Collections ou Cours](https://help.momence.com/fr/articles/8296185-telecharger-du-contenu-a-la-demande-via-collections-ou-cours.md)
- [Collections ou Cours ?](https://help.momence.com/fr/articles/5886716-collections-ou-cours.md): Lequel est fait pour vous ?
- [Rapport des vues vidéo - voyez comment vos vidéos performent](https://help.momence.com/fr/articles/8411694-rapport-des-vues-video-voyez-comment-vos-videos-performent.md)
- [Comment créer un questionnaire ou un quiz ?](https://help.momence.com/fr/articles/9289730-comment-creer-un-questionnaire-ou-un-quiz.md)
- [Changez les prix de location des vidéos d'une collection](https://help.momence.com/fr/articles/8387985-changez-les-prix-de-location-des-videos-d-une-collection.md)
- [Modifier les prix de location de tous les vidéos dans une collection globalement](https://help.momence.com/fr/articles/8391399-modifier-les-prix-de-location-de-tous-les-videos-dans-une-collection-globalement.md)
- [Créez une collection pour des vidéos à la demande](https://help.momence.com/fr/articles/6964235-creez-une-collection-pour-des-videos-a-la-demande.md)
- [Télécharger des vidéos dans une collection de vidéos à la demande](https://help.momence.com/fr/articles/6964230-telecharger-des-videos-dans-une-collection-de-videos-a-la-demande.md)
- [Comment fonctionnent les tags pour le contenu à la demande ?](https://help.momence.com/fr/articles/5987456-comment-fonctionnent-les-tags-pour-le-contenu-a-la-demande.md)
- [Personnalisez la bibliothèque de vidéos à la demande](https://help.momence.com/fr/articles/8392366-personnalisez-la-bibliotheque-de-videos-a-la-demande.md)
- [Comment créer un cours à la demande ?](https://help.momence.com/fr/articles/5901633-comment-creer-un-cours-a-la-demande.md)
- [Vue d'ensemble des cours vidéo](https://help.momence.com/fr/articles/5894659-vue-d-ensemble-des-cours-video.md): Les vidéos à la demande peuvent être présentées aux clients sous deux formats : collections et cours. Les cours ajoutent un peu plus de structure.
- [Comment configurer le Content Dripping pour mon cours vidéo à la demande ?](https://help.momence.com/fr/articles/9273462-comment-configurer-le-content-dripping-pour-mon-cours-video-a-la-demande.md)
- [Créer un abonnement à la demande](https://help.momence.com/fr/articles/8233685-creer-un-abonnement-a-la-demande.md)

### Franchise / Entreprise

- [Tableau de Bord Corporatif](https://help.momence.com/fr/articles/10119082-tableau-de-bord-corporatif.md)
- [FAQ sur les frais de redevance du franchise](https://help.momence.com/fr/articles/10439072-faq-sur-les-frais-de-redevance-du-franchise.md)
- [Tableau de bord d'entreprise : Création de nouveaux franchisés](https://help.momence.com/fr/articles/10459439-tableau-de-bord-d-entreprise-creation-de-nouveaux-franchises.md)
- [Tableau de bord corporatif : Gérer les entités](https://help.momence.com/fr/articles/10459474-tableau-de-bord-corporatif-gerer-les-entites.md)
- [Modèles de marketing par e-mail & SMS de l'entreprise](https://help.momence.com/fr/articles/10768446-modeles-de-marketing-par-e-mail-sms-de-l-entreprise.md)
- [Entreprise : Copier les séquences, les sources de prospects ou les étiquettes vers plusieurs franchisés](https://help.momence.com/fr/articles/10829447-entreprise-copier-les-sequences-les-sources-de-prospects-ou-les-etiquettes-vers-plusieurs-franchises.md)

### Dépannage / Obtenir de l'aide / Suggestions de fonctionnalités

- [Comment trouver l'assistance téléphonique](https://help.momence.com/fr/articles/10438960-comment-trouver-l-assistance-telephonique.md)
- [Comment obtenir de l'aide du support Momence ?](https://help.momence.com/fr/articles/9273461-comment-obtenir-de-l-aide-du-support-momence.md)
- [Avec Google Agenda, est-il possible pour le personnel de ne voir que leurs propres cours/rendez-vous ?](https://help.momence.com/fr/articles/11534742-avec-google-agenda-est-il-possible-pour-le-personnel-de-ne-voir-que-leurs-propres-cours-rendez-vous.md)
- [Vos paramètres de cours ne sont-ils pas sauvegardés ? Essayez ceci](https://help.momence.com/fr/articles/11510853-vos-parametres-de-cours-ne-sont-ils-pas-sauvegardes-essayez-ceci.md)
- [Où puis-je soumettre une suggestion de fonctionnalité ?](https://help.momence.com/fr/articles/14295472-ou-puis-je-soumettre-une-suggestion-de-fonctionnalite.md)
- [Où puis-je suggérer de nouvelles fonctionnalités ?](https://help.momence.com/fr/articles/9307028-ou-puis-je-suggerer-de-nouvelles-fonctionnalites.md)

## Deutsch

### Neue Veröffentlichungen

- [Individuelle Kundenfotos pro Gastgeber](https://help.momence.com/de/articles/15715043-individuelle-kundenfotos-pro-gastgeber.md)
- [Was ist Xplor Capital?](https://help.momence.com/de/articles/15452019-was-ist-xplor-capital.md)
- [Unbezahlte Buchungen im POS massenweise auswählen](https://help.momence.com/de/articles/14982553-unbezahlte-buchungen-im-pos-massenweise-auswahlen.md)
- [Die Mobile App unterstützt jetzt SEPA-Lastschrift, Bancontact und iDEAL.](https://help.momence.com/de/articles/14726802-die-mobile-app-unterstutzt-jetzt-sepa-lastschrift-bancontact-und-ideal.md)
- [Mehrere Stripe-Konten zu Ihrer Quickbooks-Integration hinzufügen](https://help.momence.com/de/articles/14604134-mehrere-stripe-konten-zu-ihrer-quickbooks-integration-hinzufugen.md)
- [Gebühren für Wiederholungsversuche bei Verlängerung: Für jeden fehlgeschlagenen Verlängerungsversuch eine Gebühr berechnen](https://help.momence.com/de/articles/14425560-gebuhren-fur-wiederholungsversuche-bei-verlangerung-fur-jeden-fehlgeschlagenen-verlangerungsversuch-eine-gebuhr-berechnen.md)
- [Kontrollkästchen zur Datenschutzrichtlinie für online gebuchte Termine](https://help.momence.com/de/articles/14294711-kontrollkastchen-zur-datenschutzrichtlinie-fur-online-gebuchte-termine.md)
- [Gespeicherte POS-Warenkörbe](https://help.momence.com/de/articles/14078068-gespeicherte-pos-warenkorbe.md)
- [Diagnoseschlüssel](https://help.momence.com/de/articles/13978517-diagnoseschlussel.md)
- [Seite zur Anpassung des Kurssitzung-Plug-ins erhält Kalender-Widget mit Monatsansicht](https://help.momence.com/de/articles/13920306-seite-zur-anpassung-des-kurssitzung-plug-ins-erhalt-kalender-widget-mit-monatsansicht.md)
- [Verbleibende Plätze in Kurssitzungen anzeigen](https://help.momence.com/de/articles/13766869-verbleibende-platze-in-kurssitzungen-anzeigen.md)
- [Serien, Halbjahre oder Trimester massenweise duplizieren](https://help.momence.com/de/articles/13768383-serien-halbjahre-oder-trimester-massenweise-duplizieren.md)
- [Neue Verbesserungen im Bericht zur Analyse der Kundenanwesenheit](https://help.momence.com/de/articles/13719589-neue-verbesserungen-im-bericht-zur-analyse-der-kundenanwesenheit.md)
- [Frühbucherrabatte sind da](https://help.momence.com/de/articles/13605234-fruhbucherrabatte-sind-da.md)
- [3 neue Geschenkgutschein-Updates](https://help.momence.com/de/articles/13613148-3-neue-geschenkgutschein-updates.md)
- ['Nur auf Anfrage'-Services für Termine](https://help.momence.com/de/articles/13493128-nur-auf-anfrage-services-fur-termine.md)
- [Mitgliedschafts-Vorverkäufe für neue Studioeröffnungen erstellen](https://help.momence.com/de/articles/13380727-mitgliedschafts-vorverkaufe-fur-neue-studioeroffnungen-erstellen.md)
- [Corporate Dashboard Kundenliste](https://help.momence.com/de/articles/13005095-corporate-dashboard-kundenliste.md)
- [Firmenrabattcodes](https://help.momence.com/de/articles/13336716-firmenrabattcodes.md)
- [Zeitbasierte Paketnachfüllungen](https://help.momence.com/de/articles/12859468-zeitbasierte-paketnachfullungen.md)
- [Verbesserungen bei Geschenkgutscheinen](https://help.momence.com/de/articles/12821844-verbesserungen-bei-geschenkgutscheinen.md)
- [Verhindern, dass Personal den Preis einer Terminreservierung bearbeitet](https://help.momence.com/de/articles/12738632-verhindern-dass-personal-den-preis-einer-terminreservierung-bearbeitet.md)
- [Temporäres Deaktivieren der Online-Terminbuchung für bestimmtes Personal oder gesamte Orte](https://help.momence.com/de/articles/12706231-temporares-deaktivieren-der-online-terminbuchung-fur-bestimmtes-personal-oder-gesamte-orte.md)
- [Erhalten Sie Benachrichtigungen über alle wichtigen neuen Veröffentlichungen: Abonnieren Sie unseren Changelog](https://help.momence.com/de/articles/10235437-erhalten-sie-benachrichtigungen-uber-alle-wichtigen-neuen-veroffentlichungen-abonnieren-sie-unseren-changelog.md)
- [Eine UX-Verbesserung beim Verkauf von Geschenkgutscheinen über das POS](https://help.momence.com/de/articles/14426131-eine-ux-verbesserung-beim-verkauf-von-geschenkgutscheinen-uber-das-pos.md)

### Los geht’s

- [Los geht’s](https://help.momence.com/de/articles/14489944-los-geht-s.md)
- [Momence Richtlinien und Verfahren](https://help.momence.com/de/articles/15402691-momence-richtlinien-und-verfahren.md)

### Onboarding für Gastgeber und Kunden + Webinare

- [Vergangene Webinare im Onboarding](https://help.momence.com/de/articles/9006595-vergangene-webinare-im-onboarding.md)
- [Alle Webinare](https://help.momence.com/de/articles/9982106-alle-webinare.md)
- [Gastgeber-Onboarding \(für Admins\)](https://help.momence.com/de/articles/8017873-gastgeber-onboarding-fur-admins.md)
- [Kunden-Onboarding / FAQ](https://help.momence.com/de/articles/11943074-kunden-onboarding-faq.md)

### Mitarbeiterschulungen / Mitarbeiterkonten / 2FA

- [Überblick über das Kassensystem](https://help.momence.com/de/articles/6998085-uberblick-uber-das-kassensystem.md)
- [Empfangsrollentraining mit Zeitstempeln nach Thema](https://help.momence.com/de/articles/8412193-empfangsrollentraining-mit-zeitstempeln-nach-thema.md)
- [Übersicht über Abonnements und Pakete](https://help.momence.com/de/articles/6974708-ubersicht-uber-abonnements-und-pakete.md)
- [Ein- und Ausstempeln](https://help.momence.com/de/articles/5832635-ein-und-ausstempeln.md): Um sich einzustempeln, klicken Sie auf Startseite \> Kassensystem
- [Wie man jemanden vom Point of Sale in die Klasse aufnimmt](https://help.momence.com/de/articles/9504936-wie-man-jemanden-vom-point-of-sale-in-die-klasse-aufnimmt.md)
- [Mitarbeiter können Standardstandorte für einen vorgefilterten Kurszeitplan festlegen](https://help.momence.com/de/articles/8589211-mitarbeiter-konnen-standardstandorte-fur-einen-vorgefilterten-kurszeitplan-festlegen.md)
- [Verwenden Sie die Suchleiste, um schneller zu finden, was Sie suchen.](https://help.momence.com/de/articles/8400359-verwenden-sie-die-suchleiste-um-schneller-zu-finden-was-sie-suchen.md)
- [FAQ zu Zeitzonen](https://help.momence.com/de/articles/13371407-faq-zu-zeitzonen.md)
- [Momence Begriffslexikon](https://help.momence.com/de/articles/7869547-momence-begriffslexikon.md)
- [Lehrerausbildung in 3 Minuten](https://help.momence.com/de/articles/6428848-lehrerausbildung-in-3-minuten.md)
- [Personal Mobile-Site-Verknüpfung – Android](https://help.momence.com/de/articles/6185065-personal-mobile-site-verknupfung-android.md)
- [Personal-Konten / Lehrer FAQ](https://help.momence.com/de/articles/12030073-personal-konten-lehrer-faq.md)
- [FAQ für Empfangspersonal](https://help.momence.com/de/articles/12030135-faq-fur-empfangspersonal.md)
- [Mitarbeiterprovisionen](https://help.momence.com/de/articles/9718840-mitarbeiterprovisionen.md)
- [Wie man die Zwei-Faktor-Authentifizierung mit Momence verwendet](https://help.momence.com/de/articles/10029654-wie-man-die-zwei-faktor-authentifizierung-mit-momence-verwendet.md)
- [Warum ist die Zwei-Schritt-Verifizierung für das Anmelden erforderlich?](https://help.momence.com/de/articles/10100107-warum-ist-die-zwei-schritt-verifizierung-fur-das-anmelden-erforderlich.md)
- [Sehen Sie Ihre Verifizierungs-E-Mail nicht? Versuchen Sie es mit diesen Tipps](https://help.momence.com/de/articles/10120135-sehen-sie-ihre-verifizierungs-e-mail-nicht-versuchen-sie-es-mit-diesen-tipps.md)
- [Momence und GDPR-Compliance](https://help.momence.com/de/articles/11467153-momence-und-gdpr-compliance.md)

### KI & Vertriebsagent

- [KI-Agent](https://help.momence.com/de/articles/11594607-ki-agent.md)
- [Wie man den KI-Posteingang testet](https://help.momence.com/de/articles/12036802-wie-man-den-ki-posteingang-testet.md)
- [Das Beste aus der KI-Inbox herausholen](https://help.momence.com/de/articles/11739857-das-beste-aus-der-ki-inbox-herausholen.md): Ein Anpassungsleitfaden
- [Sales Agent Übersicht](https://help.momence.com/de/articles/12638868-sales-agent-ubersicht.md): Erfahren Sie, was der Sales Agent AI macht, wie er mit Ihren anderen Tools zusammenarbeitet und warum er ein Gamechanger für schnellere Lead-Konversionen ist.
- [Support-Agent Überblick](https://help.momence.com/de/articles/12639251-support-agent-uberblick.md): Erfahren Sie mehr über den Support-Agenten von Momence und seine Fähigkeiten
- [Richten Sie Ihren Support-Agenten schnell und einfach ein](https://help.momence.com/de/articles/14500193-richten-sie-ihren-support-agenten-schnell-und-einfach-ein.md): Vervollständigen Sie jede Einrichtungsseite, damit Ihr Support-Agent korrekt auf Buchungen, Mitgliedschaften und Nachrichten reagiert. Schnellzugriffe und Fortschrittsanzeige erleichtern den Abschl...
- [Richtlinie zu Mitgliedschafts-Pause und Kündigung: Funktionsweise](https://help.momence.com/de/articles/13613058-richtlinie-zu-mitgliedschafts-pause-und-kundigung-funktionsweise.md): Erfahren Sie, wie Momence und die Agenten zusammenarbeiten, um Mitgliedschaftspausen und Kündigungen zu bewerten, durchzuführen und umzusetzen
- [Tag-basierte Steuerung](https://help.momence.com/de/articles/13612988-tag-basierte-steuerung.md): Erfahren Sie, was die tag-basierte Steuerung ist und wie Sie damit Ihren Support-Agent noch gezielter anpassen können.
- [Indikatoren für Eskalation und Aktivität im Posteingang](https://help.momence.com/de/articles/12639304-indikatoren-fur-eskalation-und-aktivitat-im-posteingang.md): Erfahren Sie, wie Sie die KI-Eskalations- und Aktivitätsindikatoren von Momence in Ihrem Posteingang nutzen.
- [Best Practices zur Pflege Ihrer FAQ](https://help.momence.com/de/articles/14626112-best-practices-zur-pflege-ihrer-faq.md): Richtlinien, um Ihren FAQ-Bereich korrekt, einfach und aktuell zu halten, damit der Support-Agent konsistente und richtige Antworten geben kann.
- [Reporting und Leistung von Support-Mitarbeitenden](https://help.momence.com/de/articles/13892095-reporting-und-leistung-von-support-mitarbeitenden.md): Erfahren Sie, wie Sie mit der Log-Übersicht die KI-Aktivitäten, wichtige Kennzahlen und Kundeninteraktionen überwachen können.
- [FAQ zu Momence KI-Agenten](https://help.momence.com/de/articles/12639336-faq-zu-momence-ki-agenten.md): Hier finden Sie einige häufig gestellte Fragen zum Sales und Support Agent
- [Agent Thinking: Vollständige Transparenz bei jeder Konversation](https://help.momence.com/de/articles/15532829-agent-thinking-vollstandige-transparenz-bei-jeder-konversation.md): Erfahren Sie mehr über die Aktionen Ihres Agenten: Sie sehen nicht nur, was der Agent macht, sondern auch, warum er handelt und worauf er als Nächstes wartet.
- [Auf Grüße und Small Talk antworten](https://help.momence.com/de/articles/15888174-auf-grusse-und-small-talk-antworten.md): Erfahren Sie, wie die Einstellung "Auf Grüße und Small Talk antworten" funktioniert, einschließlich des Unterschieds zwischen aktiviertem und deaktiviertem Verhalten
- [Eskalationen Kunden erklären](https://help.momence.com/de/articles/15888257-eskalationen-kunden-erklaren.md): Steuern Sie, ob Ihr AI-Agent Kunden benachrichtigt, wenn ein Gespräch an Ihr Team eskaliert wird
- [Bestehende Mitgliedschaftspausen mit dem Support-Agent verwalten](https://help.momence.com/de/articles/15902112-bestehende-mitgliedschaftspausen-mit-dem-support-agent-verwalten.md): Erlauben Sie dem KI-Agenten, laufende Mitgliedschaftspausen ohne Eingreifen der Mitarbeiter zu bearbeiten und dabei automatisch die in Ihrem Studio konfigurierten Pausenregeln durchzusetzen
- [Sales Agent einrichten](https://help.momence.com/de/articles/12639326-sales-agent-einrichten.md): Stellen Sie mit diesen Schritten sicher, dass Ihr Sales Agent so effektiv wie möglich arbeitet.
- [Was ist eine Customer Journey und wie richtet man sie ein?](https://help.momence.com/de/articles/12638977-was-ist-eine-customer-journey-und-wie-richtet-man-sie-ein.md): Erfahren Sie, wie Sie klare, zielorientierte Journeys gestalten, die konsistente und hochkonvertierende Ergebnisse liefern.
- [Wie man einen Lead manuell in eine Customer Journey einschreibt](https://help.momence.com/de/articles/12835209-wie-man-einen-lead-manuell-in-eine-customer-journey-einschreibt.md): Folgen Sie diesen kurzen Schritten, um \(falls erforderlich\) ein Lead-Profil zu erstellen und jemanden aus dem Kundendatensatz in eine Customer Journey einzuschreiben.

### Kontoeinstellungen / Anpassung

- [So finden Sie Ihre Host-ID](https://help.momence.com/de/articles/10640732-so-finden-sie-ihre-host-id.md)
- [So richten Sie eine verspätete Stornierungsrichtlinie für eine bestimmte Klassenvorlage ein](https://help.momence.com/de/articles/9363280-so-richten-sie-eine-verspatete-stornierungsrichtlinie-fur-eine-bestimmte-klassenvorlage-ein.md)
- [Wie lange kann ich nach dem Unterricht warten, um einen Kunden einzuchecken, bevor er als Nichterscheinen gilt?](https://help.momence.com/de/articles/9416209-wie-lange-kann-ich-nach-dem-unterricht-warten-um-einen-kunden-einzuchecken-bevor-er-als-nichterscheinen-gilt.md)
- [Regeln für späte Stornierungen / Nichterscheinen ermöglichen es Ihnen nun, Prozentsätze des Servicepreises zu berechnen.](https://help.momence.com/de/articles/12558127-regeln-fur-spate-stornierungen-nichterscheinen-ermoglichen-es-ihnen-nun-prozentsatze-des-servicepreises-zu-berechnen.md)
- [Ändern Sie die Schriften auf Checkout-Seiten](https://help.momence.com/de/articles/6546110-andern-sie-die-schriften-auf-checkout-seiten.md)
- [Passen Sie die Video-On-Demand-Bibliothek an.](https://help.momence.com/de/articles/9106885-passen-sie-die-video-on-demand-bibliothek-an.md)
- [Text 'verbleibende Plätze' von den Check-out-Seiten entfernen](https://help.momence.com/de/articles/8418175-text-verbleibende-platze-von-den-check-out-seiten-entfernen.md)
- [Telefonnummern im Checkout sammeln](https://help.momence.com/de/articles/8418007-telefonnummern-im-checkout-sammeln.md)
- [Passen Sie Ihre Checkout-Seiten an](https://help.momence.com/de/articles/6064087-passen-sie-ihre-checkout-seiten-an.md)
- [Wie Sie die Begriffe anpassen, die Sie mit Kunden verwenden \(z.B. Klasse oder Veranstaltung / Workout oder Unterricht usw.\)](https://help.momence.com/de/articles/9868846-wie-sie-die-begriffe-anpassen-die-sie-mit-kunden-verwenden-z-b-klasse-oder-veranstaltung-workout-oder-unterricht-usw.md)
- [Wie man verhindert, dass sich Kunden zweimal in denselben Kurs einbuchen](https://help.momence.com/de/articles/10374836-wie-man-verhindert-dass-sich-kunden-zweimal-in-denselben-kurs-einbuchen.md)
- [Physische Standorte](https://help.momence.com/de/articles/8676182-physische-standorte.md): Dieser Artikel beschreibt, wie physische Standorte funktionieren und hilft Ihnen, Ihre Studioorte und Veranstaltungsorte zu organisieren.
- [Fügen Sie physische Standorte hinzu, fügen Sie Räume innerhalb der physischen Standorte hinzu, um Kunden eine einfachere Buchung zu ermöglichen.](https://help.momence.com/de/articles/8686187-fugen-sie-physische-standorte-hinzu-fugen-sie-raume-innerhalb-der-physischen-standorte-hinzu-um-kunden-eine-einfachere-buchung-zu-ermoglichen.md)
- [Wie man die Koordinaten eines Standorts anpasst](https://help.momence.com/de/articles/10658798-wie-man-die-koordinaten-eines-standorts-anpasst.md)
- [Neugestaltung der Orte](https://help.momence.com/de/articles/11854209-neugestaltung-der-orte.md)
- [Wählen Sie den Zeitpunkt für Klasserinnerungs-E-Mails](https://help.momence.com/de/articles/8404560-wahlen-sie-den-zeitpunkt-fur-klasserinnerungs-e-mails.md)
- [Versende transaktionale E-Mails in Ihrer Zeitzone \(anstatt der des Kunden\)](https://help.momence.com/de/articles/8438185-versende-transaktionale-e-mails-in-ihrer-zeitzone-anstatt-der-des-kunden.md)
- [Preise in der lokalen Währung des Kunden anzeigen](https://help.momence.com/de/articles/8418268-preise-in-der-lokalen-wahrung-des-kunden-anzeigen.md)
- [Richten Sie Ihre Steuersätze ein](https://help.momence.com/de/articles/8438202-richten-sie-ihre-steuersatze-ein.md)
- [Fügen Sie eine Karte als Gastgeber hinzu / aktualisieren Sie eine Karte in den Akten und sehen Sie Ihre Abrechnungshistorie ein.](https://help.momence.com/de/articles/8520155-fugen-sie-eine-karte-als-gastgeber-hinzu-aktualisieren-sie-eine-karte-in-den-akten-und-sehen-sie-ihre-abrechnungshistorie-ein.md)
- [Wie übertrage ich das Eigentum eines Unternehmens?](https://help.momence.com/de/articles/9199160-wie-ubertrage-ich-das-eigentum-eines-unternehmens.md)
- [Wie man Steuereinstellungen nach Standort festlegt](https://help.momence.com/de/articles/9927433-wie-man-steuereinstellungen-nach-standort-festlegt.md)
- [Wo finde ich mein 1099-Formular?](https://help.momence.com/de/articles/14660192-wo-finde-ich-mein-1099-formular.md)

### Termine

- [Termine: Board-Einrichtung, Board-Einstellungen & Service-Einstellungen erläutert](https://help.momence.com/de/articles/12005798-termine-board-einrichtung-board-einstellungen-service-einstellungen-erlautert.md)
- [Service-FAQ's – Termine](https://help.momence.com/de/articles/12027013-service-faq-s-termine.md)
- [Terminplanung FAQ – Termine](https://help.momence.com/de/articles/12026705-terminplanung-faq-termine.md)
- [Preise / Zahlungen / Stundensätze / Versicherungsabrechnung / Lohnabrechnung FAQ – Termine](https://help.momence.com/de/articles/12026791-preise-zahlungen-stundensatze-versicherungsabrechnung-lohnabrechnung-faq-termine.md)
- [Wartelisten-FAQ - Termine](https://help.momence.com/de/articles/12026801-wartelisten-faq-termine.md)
- [Intake-Formulare Einrichtung & FAQs](https://help.momence.com/de/articles/12007139-intake-formulare-einrichtung-faqs.md)
- [FAQ zur Fehlerbehebung – Termine](https://help.momence.com/de/articles/12026906-faq-zur-fehlerbehebung-termine.md)
- [Termin-Service-Varianten](https://help.momence.com/de/articles/12694193-termin-service-varianten.md)
- [Die Teilnehmerverwaltung von Terminen wird optimiert](https://help.momence.com/de/articles/11795934-die-teilnehmerverwaltung-von-terminen-wird-optimiert.md)
- [Termine erhalten neue Optionen für die Anzeige des Checkout-Preises.](https://help.momence.com/de/articles/11795900-termine-erhalten-neue-optionen-fur-die-anzeige-des-checkout-preises.md)
- [Vorbereitungs- und Abschlusszeiten](https://help.momence.com/de/articles/10385938-vorbereitungs-und-abschlusszeiten.md)
- [Kundennotizen \(SOAP-Notizen\)](https://help.momence.com/de/articles/10471427-kundennotizen-soap-notizen.md)
- [Bearbeiten der Verfügbarkeit des Personals für mehrere Dienste gleichzeitig](https://help.momence.com/de/articles/10059490-bearbeiten-der-verfugbarkeit-des-personals-fur-mehrere-dienste-gleichzeitig.md)
- [Zusatzdienste bestimmten Mitarbeitern zuweisen](https://help.momence.com/de/articles/10059485-zusatzdienste-bestimmten-mitarbeitern-zuweisen.md)
- [Automatisieren von No-show- und Spätestornierungsgebühren für Termine](https://help.momence.com/de/articles/10166934-automatisieren-von-no-show-und-spatestornierungsgebuhren-fur-termine.md)
- [Kunden können jetzt mehrere Dienstleistungen in einem Checkout buchen](https://help.momence.com/de/articles/10518287-kunden-konnen-jetzt-mehrere-dienstleistungen-in-einem-checkout-buchen.md)
- [Verfolgen Sie den Fortschritt mit Vorher-Nachher-Fotos + anderen Statistiken über Intake-Formulare](https://help.momence.com/de/articles/11329135-verfolgen-sie-den-fortschritt-mit-vorher-nachher-fotos-anderen-statistiken-uber-intake-formulare.md)
- [Mitarbeiter können jetzt Intake-Formulare und SOAP-Notizen unterschreiben](https://help.momence.com/de/articles/11840896-mitarbeiter-konnen-jetzt-intake-formulare-und-soap-notizen-unterschreiben.md)
- [Liste von Funktionen speziell für Salons](https://help.momence.com/de/articles/13711728-liste-von-funktionen-speziell-fur-salons.md)

### Apps & Integrationen

- [Häufig gestellte Fragen zur Kunden-App](https://help.momence.com/de/articles/12143278-haufig-gestellte-fragen-zur-kunden-app.md)
- [Kunden können jetzt Push-Benachrichtigungen in ihrer mobilen App aktivieren/steuern.](https://help.momence.com/de/articles/11062301-kunden-konnen-jetzt-push-benachrichtigungen-in-ihrer-mobilen-app-aktivieren-steuern.md)
- [Sehen Sie sich die neueste Version der Momence Mobile App an](https://help.momence.com/de/articles/10223733-sehen-sie-sich-die-neueste-version-der-momence-mobile-app-an.md)
- [Marken-App anfordern \(individuelle Mobile App\)](https://help.momence.com/de/articles/15862446-marken-app-anfordern-individuelle-mobile-app.md)
- [Leads - eine Tour durch das Dashboard](https://help.momence.com/de/articles/8296124-leads-eine-tour-durch-das-dashboard.md)
- [Bewertungs-Plugin: zeigen Sie Ihre Momence-Bewertungen auf Ihrer Website.](https://help.momence.com/de/articles/8289323-bewertungs-plugin-zeigen-sie-ihre-momence-bewertungen-auf-ihrer-website.md)
- [Facebook/Meta-Pixel-Tracking](https://help.momence.com/de/articles/7973057-facebook-meta-pixel-tracking.md): Der folgende Artikel beschreibt, wie man Social-Advertising-Tracking mit dem Facebook-Pixel über Momence durchführt.
- [Erhalt von Kundenbewertungen](https://help.momence.com/de/articles/7047158-erhalt-von-kundenbewertungen.md): Dieser Artikel beschreibt, wie Momence-Bewertungen funktionieren, wie man sie aktiviert und wie man sie mit Google synchronisiert.
- [Wo kann ich eine Host-App kündigen?](https://help.momence.com/de/articles/9406802-wo-kann-ich-eine-host-app-kundigen.md)
- [Wo Sie Ihren Vertrag, Ihre Abrechnungshistorie finden + wie Sie Apps hinzufügen oder entfernen](https://help.momence.com/de/articles/10280092-wo-sie-ihren-vertrag-ihre-abrechnungshistorie-finden-wie-sie-apps-hinzufugen-oder-entfernen.md)
- [Platzsuche bekommt neue Funktionen](https://help.momence.com/de/articles/11995610-platzsuche-bekommt-neue-funktionen.md): Warnungen bei niedriger Teilnahme, In-App-Nachrichten, Kurssitzungs-Zeitpunktziel, Verbesserungen der Preisanpassungslogik
- [Spotfiller](https://help.momence.com/de/articles/10479704-spotfiller.md)
- [Starten Sie mit dem Anzeigenmanager](https://help.momence.com/de/articles/9573931-starten-sie-mit-dem-anzeigenmanager.md)
- [Leads - ein Rundgang durch das Dashboard](https://help.momence.com/de/articles/8475375-leads-ein-rundgang-durch-das-dashboard.md)
- [Lead-Erfassung & Management](https://help.momence.com/de/articles/7165021-lead-erfassung-management.md): Dieser Artikel beschreibt, wie Sie Leads in Ihrem Dashboard von Ihrer Website, Facebook & Instagram, QR-Codes usw. erstellen und erfassen können.
- [Wie man einen Lead vom Dashboard erstellt](https://help.momence.com/de/articles/7924309-wie-man-einen-lead-vom-dashboard-erstellt.md): Der folgende Artikel beschreibt, wie Sie Leads manuell von Ihrem Dashboard sammeln können.
- [Wie Facebook und Instagram zur Lead-Erfassung verbunden werden](https://help.momence.com/de/articles/7924316-wie-facebook-und-instagram-zur-lead-erfassung-verbunden-werden.md): Der untenstehende Artikel hilft Ihnen, Ihre Leads-App mit Facebook zu verbinden, damit Sie Leads von Facebook und Instagram sammeln können.
- [Fehlerbehebung bei Facebook Leads Integration](https://help.momence.com/de/articles/7969834-fehlerbehebung-bei-facebook-leads-integration.md): Der unten stehende Artikel führt Sie durch die Fehlersuchschritte in Fällen, in denen die Facebook-Leads-Integration nicht funktioniert.
- [Leads mit Sequenzen pflegen](https://help.momence.com/de/articles/7924397-leads-mit-sequenzen-pflegen.md): Der folgende Artikel beschreibt, wie Sie Leads, die über die Leads-App erfasst wurden, in Sequenzen leiten, um sie zu pflegen.
- [Leads per E-Mail und SMS kontaktieren](https://help.momence.com/de/articles/7924363-leads-per-e-mail-und-sms-kontaktieren.md): Dieser Artikel beschreibt, wie Sie die Leads-App verwenden können, um Ihre Leads per E-Mail und SMS zu betreuen.
- [Wie Sie ein Lead-Formular für Ihre Website erstellen und diese Leads ansprechen](https://help.momence.com/de/articles/7240312-wie-sie-ein-lead-formular-fur-ihre-website-erstellen-und-diese-leads-ansprechen.md): Dieser Artikel beschreibt im Detail, wie Sie das Leads-Formular zu Ihrer Website hinzufügen. Es enthält auch ein Video mit einer schrittweisen Anleitung.
- [ClassPass-FAQs](https://help.momence.com/de/articles/11089060-classpass-faqs.md)
- [Classpass integrieren](https://help.momence.com/de/articles/7033880-classpass-integrieren.md): Dieser Artikel erklärt, wie Sie Ihr Momence-Konto mit Classpass verbinden und welche häufigen Probleme auftreten können.
- [Wellhub](https://help.momence.com/de/articles/9234710-wellhub.md)
- [Momence × Wellhub Integration — FAQ](https://help.momence.com/de/articles/14856299-momence-wellhub-integration-faq.md)
- [Urban Sports Club](https://help.momence.com/de/articles/12273158-urban-sports-club.md)
- [Was ist die MyClubs-ID und wie funktioniert sie?](https://help.momence.com/de/articles/10534699-was-ist-die-myclubs-id-und-wie-funktioniert-sie.md)
- [Momence + QuickBooks Integration](https://help.momence.com/de/articles/12996556-momence-quickbooks-integration.md): Erfahren Sie, wie Sie Momence mit QuickBooks verbinden, Kunden und Umsatzkategorien zuordnen und wie Transaktionen für eine genaue Buchhaltung synchronisiert und unterstützt werden.
- [Buchhaltung-Update: Mikrokategorisierung für Quickbooks](https://help.momence.com/de/articles/10008659-buchhaltung-update-mikrokategorisierung-fur-quickbooks.md)
- [Fiskaly integrieren](https://help.momence.com/de/articles/13892904-fiskaly-integrieren.md)
- [Xero Integration – FAQ](https://help.momence.com/de/articles/12904405-xero-integration-faq.md): Automatisiere deine Buchhaltung, indem du Momence-Umsatzkategorien direkt mit Xero synchronisierst.
- [Spivi-Integration](https://help.momence.com/de/articles/8233542-spivi-integration.md)
- [Google Analytics \(GA4\) Tracking mit Google Tag Manager](https://help.momence.com/de/articles/8114571-google-analytics-ga4-tracking-mit-google-tag-manager.md)
- [Google Analytics FAQ](https://help.momence.com/de/articles/12904358-google-analytics-faq.md): Häufig gestellte Fragen zur Konfiguration von GA4, zur Auslösung von Events und zur Verfolgung von Käufen auf Ihrer Momence-Seite.
- [Momence mit Mailchimp integrieren](https://help.momence.com/de/articles/6093837-momence-mit-mailchimp-integrieren.md)
- [Mit der Mailchimp-Integration: Welche Aktion sorgt dafür, dass Kunden von Momence hinzugefügt werden?](https://help.momence.com/de/articles/9337948-mit-der-mailchimp-integration-welche-aktion-sorgt-dafur-dass-kunden-von-momence-hinzugefugt-werden.md)
- [Whatsapp integrieren](https://help.momence.com/de/articles/11101994-whatsapp-integrieren.md)
- [Zapier FAQ](https://help.momence.com/de/articles/12935473-zapier-faq.md)
- [Momence mit Zapier integrieren](https://help.momence.com/de/articles/6273810-momence-mit-zapier-integrieren.md)
- [Momence mit Zoom verbinden](https://help.momence.com/de/articles/13603197-momence-mit-zoom-verbinden.md): Alle Informationen zur Momence × Zoom-Integration – von der Kontoverbindung über Meeting-Limits bis zur Verwaltung von Unterkonten.
- [Verbindung zu Zoom herstellen, PMI deaktivieren, automatische Check-ins aktivieren, automatische Zusendung von Zoom-Aufzeichnungen zulassen](https://help.momence.com/de/articles/9114491-verbindung-zu-zoom-herstellen-pmi-deaktivieren-automatische-check-ins-aktivieren-automatische-zusendung-von-zoom-aufzeichnungen-zulassen.md)
- [Zoom-Tariflimit](https://help.momence.com/de/articles/7009499-zoom-tariflimit.md): In diesem Artikel erfahren Sie, warum Sie eine E-Mail bezüglich des Erreichens des Zoom-Tariflimits erhalten haben oder warum einigen Kurssitzungen kein Zoom-Link zugeordnet ist.
- [Google Kalender \(GCal\) – FAQ](https://help.momence.com/de/articles/12904416-google-kalender-gcal-faq.md): Synchronisieren Sie Ihre Momence Kurssitzungen und Termine nahtlos mit Google Kalender.
- [Personal: Verbinden Sie Ihren Google Kalender mit Momence](https://help.momence.com/de/articles/6637346-personal-verbinden-sie-ihren-google-kalender-mit-momence.md)
- [Erneute Verbindung für Ihre neue Zoom-Integration erforderlich](https://help.momence.com/de/articles/7872713-erneute-verbindung-fur-ihre-neue-zoom-integration-erforderlich.md): Der untenstehende Artikel beschreibt, wie Sie Ihre Zoom-Integration aktualisieren, sodass sie auch nach Juni 2023 weiterhin funktioniert.
- [Zoom JWT-Abschaltungs-Erinnerung](https://help.momence.com/de/articles/7052611-zoom-jwt-abschaltungs-erinnerung.md): Dieser Artikel soll einen Überblick über die Zoom JWT-Abschaltungs-Erinnerung geben und erklären, wie Momence auf diese Änderung reagiert.
- [Standortbasierte Entsperrfunktion](https://help.momence.com/de/articles/9341637-standortbasierte-entsperrfunktion.md)
- [Kisi-Integration](https://help.momence.com/de/articles/8945511-kisi-integration.md)
- [Passport-Integration – Remote-Türzugang per Tag](https://help.momence.com/de/articles/9535201-passport-integration-remote-turzugang-per-tag.md)

### Klassen / Veranstaltungen / Terminplanung

- [Planung / Veröffentlichung FAQ – Kurssitzungen](https://help.momence.com/de/articles/12027523-planung-veroffentlichung-faq-kurssitzungen.md)
- [Einstellungen & Beschränkungen FAQ's – Kurssitzungen](https://help.momence.com/de/articles/12027801-einstellungen-amp-beschrankungen-faq-s-kurssitzungen.md)
- [Bearbeitungs- / Stornierungs- / Lösch-FAQ – Kurssitzungen](https://help.momence.com/de/articles/12027563-bearbeitungs-stornierungs-losch-faq-kurssitzungen.md)
- [FAQ zu den Lehrkrafteinstellungen – Kurssitzungen](https://help.momence.com/de/articles/12027969-faq-zu-den-lehrkrafteinstellungen-kurssitzungen.md)
- [Wartelisten-FAQ – Kurssitzungen](https://help.momence.com/de/articles/12028307-wartelisten-faq-kurssitzungen.md)
- [Einrichtung der Stornierungsrichtlinie / FAQ](https://help.momence.com/de/articles/12027358-einrichtung-der-stornierungsrichtlinie-faq.md)
- [Retreats, Stufen, Halbjahre, Workshops FAQ's - Kurssitzungen](https://help.momence.com/de/articles/12028569-retreats-stufen-halbjahre-workshops-faq-s-kurssitzungen.md)
- [Klassen vorlagen einfach ändern](https://help.momence.com/de/articles/10166850-klassen-vorlagen-einfach-andern.md)
- [Definieren Sie, wann \(und wie oft\) Lehrkräfte zu Kurssitzungen eingeplant werden können](https://help.momence.com/de/articles/12277418-definieren-sie-wann-und-wie-oft-lehrkrafte-zu-kurssitzungen-eingeplant-werden-konnen.md)
- [Community-Beiträge: Teilen Sie Ankündigungen mit Ihrer Kundenbasis und beginnen Sie ein Gespräch](https://help.momence.com/de/articles/8441192-community-beitrage-teilen-sie-ankundigungen-mit-ihrer-kundenbasis-und-beginnen-sie-ein-gesprach.md)
- [Zugangsbereiche](https://help.momence.com/de/articles/8662228-zugangsbereiche.md): Dieser Artikel beschreibt, was Zugangsbereiche sind und wie Sie diese nutzen können, um eine Community mit Ihren Kunden aufzubauen.
- [Wie man einen Community-Post bearbeitet oder entfernt](https://help.momence.com/de/articles/9367552-wie-man-einen-community-post-bearbeitet-oder-entfernt.md)
- [FAQ zu Plug-ins/Widgets](https://help.momence.com/de/articles/12029975-faq-zu-plug-ins-widgets.md)
- [Workout-FAQ – alle](https://help.momence.com/de/articles/12030447-workout-faq-alle.md)
- [Neue Feature-Drops: Workouts-Updates](https://help.momence.com/de/articles/10008664-neue-feature-drops-workouts-updates.md)
- [Workouts: Abschlussstatistiken und Teilnehmerlisten für Kunden sichtbar](https://help.momence.com/de/articles/10167173-workouts-abschlussstatistiken-und-teilnehmerlisten-fur-kunden-sichtbar.md)

### Zahlungen / Rückerstattungen / Rabatte / Geschenkgutscheine / Empfehlungen / Etiketten

- [Verkauf & Zahlungsannahme: FAQ](https://help.momence.com/de/articles/12028713-verkauf-amp-zahlungsannahme-faq.md)
- [Welchen Barcodescanner soll ich bestellen?](https://help.momence.com/de/articles/10546930-welchen-barcodescanner-soll-ich-bestellen.md)
- [Stripe / Zahlungs-FAQ](https://help.momence.com/de/articles/12028686-stripe-zahlungs-faq.md)
- [HSA-/FSA-Karten mit Momence akzeptieren](https://help.momence.com/de/articles/12608770-hsa-fsa-karten-mit-momence-akzeptieren.md): Erfahren Sie, wie Sie HSA-/FSA-Zahlungen in Momence aktivieren, indem Sie Ihren Stripe Merchant Category Code \(MCC\) konfigurieren.
- [Passen Sie an, wie die Zahlungsbearbeitungsgebühren mit den Kunden geteilt werden](https://help.momence.com/de/articles/11391582-passen-sie-an-wie-die-zahlungsbearbeitungsgebuhren-mit-den-kunden-geteilt-werden.md)
- [Zahlungsplan-FAQ](https://help.momence.com/de/articles/12029882-zahlungsplan-faq.md)
- [Zahlungsplan anpassen](https://help.momence.com/de/articles/11709686-zahlungsplan-anpassen.md)
- [FAQ zur automatisierten Buchhaltung](https://help.momence.com/de/articles/12029948-faq-zur-automatisierten-buchhaltung.md)
- [Promotional-finanzielles Guthaben vs echtes finanzielles Guthaben](https://help.momence.com/de/articles/12272465-promotional-finanzielles-guthaben-vs-echtes-finanzielles-guthaben.md)
- [Rabattcodes, Preisregeln, Empfehlungen, Tags – FAQ's](https://help.momence.com/de/articles/12030001-rabattcodes-preisregeln-empfehlungen-tags-faq-s.md)
- [Kursgebühr-Hauptbuch FAQ](https://help.momence.com/de/articles/9612872-kursgebuhr-hauptbuch-faq.md)
- [Übersicht der Kursgebührenkonten](https://help.momence.com/de/articles/10228106-ubersicht-der-kursgebuhrenkonten.md)
- [Verständnis der Quelle nicht ausgegebener Geschenkkarten, die von Kunden erhalten wurden](https://help.momence.com/de/articles/9145826-verstandnis-der-quelle-nicht-ausgegebener-geschenkkarten-die-von-kunden-erhalten-wurden.md)
- [Geschenkgutschein-FAQ](https://help.momence.com/de/articles/12029899-geschenkgutschein-faq.md)

### Kundenmanagement & Kommunikation

- [FAQ zur Kundenkommunikation](https://help.momence.com/de/articles/12028621-faq-zur-kundenkommunikation.md)
- [Wandeln Sie eine Nachricht im Posteingang in eine Personalaufgabe um, zeigen Sie den Kontext dem Personal.](https://help.momence.com/de/articles/10073475-wandeln-sie-eine-nachricht-im-posteingang-in-eine-personalaufgabe-um-zeigen-sie-den-kontext-dem-personal.md)
- [Einführung: SMS-Transaktionsvorlagen](https://help.momence.com/de/articles/10309649-einfuhrung-sms-transaktionsvorlagen.md)
- [Die neue FTC "Klicken zum Kündigen"-Regel -- Was man wissen muss](https://help.momence.com/de/articles/11101261-die-neue-ftc-klicken-zum-kundigen-regel-was-man-wissen-muss.md)
- [Posteingang-Update: E-Mail-Weiterleitung ist jetzt aktiv](https://help.momence.com/de/articles/11786746-posteingang-update-e-mail-weiterleitung-ist-jetzt-aktiv.md)
- [Ausgehende Anrufe aus dem Momence-Posteingang](https://help.momence.com/de/articles/10250719-ausgehende-anrufe-aus-dem-momence-posteingang.md)
- [Kundeninfo-Erfassung, Verwaltung FAQ](https://help.momence.com/de/articles/12028601-kundeninfo-erfassung-verwaltung-faq.md)
- [HIPAA-Compliance bei Momence](https://help.momence.com/de/articles/12609410-hipaa-compliance-bei-momence.md): Dieser Artikel erklärt, wie HIPAA-bezogene Daten in Momence gehandhabt werden, insbesondere wie SOAP-Anmerkungen gespeichert werden, wer darauf zugreifen kann und wie sie in Berichten behandelt wer...
- [Kunden markieren, die bestimmte Kurse buchen](https://help.momence.com/de/articles/9731480-kunden-markieren-die-bestimmte-kurse-buchen.md)
- [Neue Kundeneinschreibung Reibung: MBO vs Momence](https://help.momence.com/de/articles/6536690-neue-kundeneinschreibung-reibung-mbo-vs-momence.md)
- [FAQ zum Selbst-Check-in](https://help.momence.com/de/articles/12030069-faq-zum-selbst-check-in.md)
- [Druckbare Besucherausweise mit Scanfunktion](https://help.momence.com/de/articles/11481644-druckbare-besucherausweise-mit-scanfunktion.md)
- [Einrichtung von Kinderkonten / FAQ](https://help.momence.com/de/articles/8400640-einrichtung-von-kinderkonten-faq.md)
- [Kinderverzichtserklärung hinzufügen](https://help.momence.com/de/articles/8194970-kinderverzichtserklarung-hinzufugen.md)
- [Benutzerdefinierte Verzichtserklärungen](https://help.momence.com/de/articles/10035496-benutzerdefinierte-verzichtserklarungen.md)
- [Abonnementverträge vs. Mitgliedsverzicht. Was ist der Unterschied?](https://help.momence.com/de/articles/9892882-abonnementvertrage-vs-mitgliedsverzicht-was-ist-der-unterschied.md)
- [Laden Sie Aufhebungen als PDFs herunter](https://help.momence.com/de/articles/9535198-laden-sie-aufhebungen-als-pdfs-herunter.md)
- [Datenschutzrichtlinie](https://help.momence.com/de/articles/10617854-datenschutzrichtlinie.md)
- [Gürtelverfolgung, Kundenrankings oder Herausforderungen](https://help.momence.com/de/articles/9641438-gurtelverfolgung-kundenrankings-oder-herausforderungen.md)

### Marketing

- [Webinare / Übersicht - FAQs](https://help.momence.com/de/articles/12030798-webinare-ubersicht-faqs.md)
- [Webchat – FAQ](https://help.momence.com/de/articles/12030796-webchat-faq.md)
- [Leads – FAQ](https://help.momence.com/de/articles/12030800-leads-faq.md)
- [Abfolgen – FAQ](https://help.momence.com/de/articles/12030801-abfolgen-faq.md)
- [Einmalige Nachrichten – FAQ's](https://help.momence.com/de/articles/12030802-einmalige-nachrichten-faq-s.md)
- [Bewertungen – FAQ](https://help.momence.com/de/articles/12030807-bewertungen-faq.md)
- [Vorlagen für Marketing – FAQ](https://help.momence.com/de/articles/12030810-vorlagen-fur-marketing-faq.md)
- [Domain Name Service \(DNS\) - FAQ's](https://help.momence.com/de/articles/12030799-domain-name-service-dns-faq-s.md)
- [FAQ zu Empfehlungen](https://help.momence.com/de/articles/9844918-faq-zu-empfehlungen.md)
- [Wie man Kunden dazu motiviert, mit Vorteilen zu kaufen, die an Käufe gebunden sind](https://help.momence.com/de/articles/9830509-wie-man-kunden-dazu-motiviert-mit-vorteilen-zu-kaufen-die-an-kaufe-gebunden-sind.md)
- [Trichter](https://help.momence.com/de/articles/9764461-trichter.md)
- [Sequenzen erhalten 3 neue True/False-Bedingungen](https://help.momence.com/de/articles/10043236-sequenzen-erhalten-3-neue-true-false-bedingungen.md)
- [NEU: Lead-Phasen-Visualisierung plus Drag & Drop Funktion](https://help.momence.com/de/articles/10296533-neu-lead-phasen-visualisierung-plus-drag-drop-funktion.md): Die Organisation Ihres Verkaufsprozesses wurde gerade 10-fach einfacher für Sie und Ihr Team mit unserer neuen Lead-Phasen-Visualisierung und der Drag & Drop Funktion 💯
- [WhatsApp-Vorlagen können jetzt aus Sequenzen als Aktionen gesendet werden, basierend auf den von Ihnen gewählten Triggern.](https://help.momence.com/de/articles/11564884-whatsapp-vorlagen-konnen-jetzt-aus-sequenzen-als-aktionen-gesendet-werden-basierend-auf-den-von-ihnen-gewahlten-triggern.md)
- [Leiten Sie Kunden für das Event-Tracking auf eine individuelle Dankeseite weiter](https://help.momence.com/de/articles/12676206-leiten-sie-kunden-fur-das-event-tracking-auf-eine-individuelle-dankeseite-weiter.md)

### Subscriptions & Packages

- [Allgemeine FAQ zu Abonnements](https://help.momence.com/de/articles/12030160-allgemeine-faq-zu-abonnements.md)
- [FAQ zu Verlängerung, Einfrieren & Fehlern – Abonnements](https://help.momence.com/de/articles/12030267-faq-zu-verlangerung-einfrieren-fehlern-abonnements.md)
- [Nutzungslimits, Rollover-Guthaben & Überbuchung – Abonnements](https://help.momence.com/de/articles/12030278-nutzungslimits-rollover-guthaben-uberbuchung-abonnements.md)
- [Gästepässe / Schenkungs-FAQ – Abonnements](https://help.momence.com/de/articles/12030353-gastepasse-schenkungs-faq-abonnements.md)
- [FAQ zu Einführungsangeboten / Testphasen – Abonnements](https://help.momence.com/de/articles/12030356-faq-zu-einfuhrungsangeboten-testphasen-abonnements.md)
- [Teilen/Ausblenden/Neu anordnen – FAQ zu Abonnements](https://help.momence.com/de/articles/12030359-teilen-ausblenden-neu-anordnen-faq-zu-abonnements.md)
- [FAQ zu Übertragungen – Abonnements](https://help.momence.com/de/articles/12030364-faq-zu-ubertragungen-abonnements.md)
- [On-Demand-Abonnements – FAQs](https://help.momence.com/de/articles/12030368-on-demand-abonnements-faqs.md)
- [FAQ Kündigungen – Abonnements](https://help.momence.com/de/articles/12030378-faq-kundigungen-abonnements.md)
- [FAQ zu Zahlungs- / Preiseinstellungen – Abonnements](https://help.momence.com/de/articles/12030380-faq-zu-zahlungs-preiseinstellungen-abonnements.md)
- [Pakete – FAQ](https://help.momence.com/de/articles/12028671-pakete-faq.md)

### Produkte

- [Produkt-FAQ](https://help.momence.com/de/articles/12029985-produkt-faq.md)
- [Inventurkontrollen](https://help.momence.com/de/articles/10548123-inventurkontrollen.md)

### Berichte & Analysen

- [Berichte & Analytics FAQ](https://help.momence.com/de/articles/12030052-berichte-analytics-faq.md)
- [Analysieren Sie die Geschäftspositionen kraftvoll mit neuen Insights-Filtern und Aggregaten](https://help.momence.com/de/articles/10262642-analysieren-sie-die-geschaftspositionen-kraftvoll-mit-neuen-insights-filtern-und-aggregaten.md)
- [Leistung und Verkauf von Terminen/Produkten nach Mitarbeiter](https://help.momence.com/de/articles/12739013-leistung-und-verkauf-von-terminen-produkten-nach-mitarbeiter.md)
- [Ich sehe mehr aktive Pakete in meinen Berichten als auf der Tarifdetailseite. Warum ist das so?](https://help.momence.com/de/articles/11511542-ich-sehe-mehr-aktive-pakete-in-meinen-berichten-als-auf-der-tarifdetailseite-warum-ist-das-so.md)

### On-Demand-Inhalte

- [FAQ zu On-Demand-Inhalten](https://help.momence.com/de/articles/12028651-faq-zu-on-demand-inhalten.md)
- [On-Demand-Bibliothek / Abonnements Übersicht](https://help.momence.com/de/articles/6964239-on-demand-bibliothek-abonnements-ubersicht.md)
- [Upload von On-Demand-Inhalten über Sammlungen oder Kurse](https://help.momence.com/de/articles/8296185-upload-von-on-demand-inhalten-uber-sammlungen-oder-kurse.md)
- [Sammlungen oder Kurse?](https://help.momence.com/de/articles/5886716-sammlungen-oder-kurse.md): Welches ist das Richtige für Sie?
- [Videoansichten-Bericht - sehen Sie sich an, wie Ihre Videos abschneiden](https://help.momence.com/de/articles/8411694-videoansichten-bericht-sehen-sie-sich-an-wie-ihre-videos-abschneiden.md)
- [Wie erstelle ich einen Fragebogen oder ein Quiz?](https://help.momence.com/de/articles/9289730-wie-erstelle-ich-einen-fragebogen-oder-ein-quiz.md)
- [Ändern Sie die Mietpreise der Videos einer Sammlung](https://help.momence.com/de/articles/8387985-andern-sie-die-mietpreise-der-videos-einer-sammlung.md)
- [Ändern Sie die Mietpreise aller Videos einer Sammlung in einem Durchgang.](https://help.momence.com/de/articles/8391399-andern-sie-die-mietpreise-aller-videos-einer-sammlung-in-einem-durchgang.md)
- [Erstellen Sie eine Sammlung für On-Demand-Videos](https://help.momence.com/de/articles/6964235-erstellen-sie-eine-sammlung-fur-on-demand-videos.md)
- [Videos in eine On-Demand-Videosammlung hochladen](https://help.momence.com/de/articles/6964230-videos-in-eine-on-demand-videosammlung-hochladen.md)
- [Wie funktionieren Tags für On-Demand-Inhalte?](https://help.momence.com/de/articles/5987456-wie-funktionieren-tags-fur-on-demand-inhalte.md)
- [Passen Sie die On-Demand-Videobibliothek an.](https://help.momence.com/de/articles/8392366-passen-sie-die-on-demand-videobibliothek-an.md)
- [Wie erstelle ich einen On-Demand Kurs?](https://help.momence.com/de/articles/5901633-wie-erstelle-ich-einen-on-demand-kurs.md)
- [Übersicht über Videokurse](https://help.momence.com/de/articles/5894659-ubersicht-uber-videokurse.md): On-Demand-Videos können Kunden in zwei Stilen präsentiert werden: Sammlungen und Kurse. Kurse fügen ein wenig mehr Struktur hinzu.
- [Wie richte ich Content Dripping für meinen On-Demand-Videokurs ein?](https://help.momence.com/de/articles/9273462-wie-richte-ich-content-dripping-fur-meinen-on-demand-videokurs-ein.md)
- [Erstelle ein On-Demand-Abonnement.](https://help.momence.com/de/articles/8233685-erstelle-ein-on-demand-abonnement.md)

### Franchise / Unternehmen

- [Unternehmens-Dashboard](https://help.momence.com/de/articles/10119082-unternehmens-dashboard.md)
- [FAQ zu Lizenzgebühren für Franchisenehmer](https://help.momence.com/de/articles/10439072-faq-zu-lizenzgebuhren-fur-franchisenehmer.md)
- [Unternehmens-Dashboard: Erstellen neuer Franchisees](https://help.momence.com/de/articles/10459439-unternehmens-dashboard-erstellen-neuer-franchisees.md)
- [Unternehmens-Dashboard: Entitäten verwalten](https://help.momence.com/de/articles/10459474-unternehmens-dashboard-entitaten-verwalten.md)
- [Unternehmens E-Mail & SMS-Marketing-Vorlagen](https://help.momence.com/de/articles/10768446-unternehmens-e-mail-sms-marketing-vorlagen.md)
- [Unternehmen: Kopieren von Sequenzen, Lead-Quellen oder Tags zu mehreren Franchise-Nehmern](https://help.momence.com/de/articles/10829447-unternehmen-kopieren-von-sequenzen-lead-quellen-oder-tags-zu-mehreren-franchise-nehmern.md)

### Fehlerbehebung / Hilfe erhalten / Funktionsanfragen

- [Wie man Telefon-Support findet](https://help.momence.com/de/articles/10438960-wie-man-telefon-support-findet.md)
- [Wie erhalte ich Unterstützung von Momence Support?](https://help.momence.com/de/articles/9273461-wie-erhalte-ich-unterstutzung-von-momence-support.md)
- [Mit Google-Kalender, ist es möglich, dass das Personal nur ihre eigenen Klassen/Termine sieht?](https://help.momence.com/de/articles/11534742-mit-google-kalender-ist-es-moglich-dass-das-personal-nur-ihre-eigenen-klassen-termine-sieht.md)
- [Werden Ihre Kurs-Einstellungen nicht gespeichert? Versuchen Sie dies](https://help.momence.com/de/articles/11510853-werden-ihre-kurs-einstellungen-nicht-gespeichert-versuchen-sie-dies.md)
- [Wo kann ich eine Funktionsanfrage einreichen?](https://help.momence.com/de/articles/14295472-wo-kann-ich-eine-funktionsanfrage-einreichen.md)
- [Wo kann ich neue Funktionen vorschlagen?](https://help.momence.com/de/articles/9307028-wo-kann-ich-neue-funktionen-vorschlagen.md)

## Italiano

### Nuove uscite

- [Foto personalizzate dei clienti per struttura](https://help.momence.com/it/articles/15715043-foto-personalizzate-dei-clienti-per-struttura.md)
- [Che cos’è Xplor Capital?](https://help.momence.com/it/articles/15452019-che-cos-e-xplor-capital.md)
- [Seleziona in blocco le prenotazioni non pagate nel POS](https://help.momence.com/it/articles/14982553-seleziona-in-blocco-le-prenotazioni-non-pagate-nel-pos.md)
- [L'app mobile ora accetta SEPA addebito diretto, Bancontact e iDEAL](https://help.momence.com/it/articles/14726802-l-app-mobile-ora-accetta-sepa-addebito-diretto-bancontact-e-ideal.md)
- [Aggiungi più account Stripe alla tua integrazione Quickbooks](https://help.momence.com/it/articles/14604134-aggiungi-piu-account-stripe-alla-tua-integrazione-quickbooks.md)
- [Penali per nuovi tentativi di rinnovo: addebita una tariffa per ogni rinnovo fallito](https://help.momence.com/it/articles/14425560-penali-per-nuovi-tentativi-di-rinnovo-addebita-una-tariffa-per-ogni-rinnovo-fallito.md)
- [Casella informativa sulla privacy per appuntamenti prenotati sul web](https://help.momence.com/it/articles/14294711-casella-informativa-sulla-privacy-per-appuntamenti-prenotati-sul-web.md)
- [Carrelli POS salvati](https://help.momence.com/it/articles/14078068-carrelli-pos-salvati.md)
- [Codici diagnostici](https://help.momence.com/it/articles/13978517-codici-diagnostici.md)
- [La pagina di personalizzazione del plug-in classe aggiunge un widget calendario mensile](https://help.momence.com/it/articles/13920306-la-pagina-di-personalizzazione-del-plug-in-classe-aggiunge-un-widget-calendario-mensile.md)
- [Mostra i posti rimanenti nelle classi](https://help.momence.com/it/articles/13766869-mostra-i-posti-rimanenti-nelle-classi.md)
- [Duplica in blocco Semestri, Periodi o Serie](https://help.momence.com/it/articles/13768383-duplica-in-blocco-semestri-periodi-o-serie.md)
- [Nuovi miglioramenti al report Analisi della frequenza dei clienti](https://help.momence.com/it/articles/13719589-nuovi-miglioramenti-al-report-analisi-della-frequenza-dei-clienti.md)
- [Sono arrivati gli sconti early bird](https://help.momence.com/it/articles/13605234-sono-arrivati-gli-sconti-early-bird.md)
- [3 nuove funzionalità per le gift card](https://help.momence.com/it/articles/13613148-3-nuove-funzionalita-per-le-gift-card.md)
- [Servizi 'solo su richiesta' per Appuntamenti](https://help.momence.com/it/articles/13493128-servizi-solo-su-richiesta-per-appuntamenti.md)
- [Crea pre-vendite di abbonamenti per le nuove aperture dello studio](https://help.momence.com/it/articles/13380727-crea-pre-vendite-di-abbonamenti-per-le-nuove-aperture-dello-studio.md)
- [Elenco clienti dashboard aziendale](https://help.momence.com/it/articles/13005095-elenco-clienti-dashboard-aziendale.md)
- [Codici Sconto Aziendali](https://help.momence.com/it/articles/13336716-codici-sconto-aziendali.md)
- [Ricariche a tempo dei pacchetti](https://help.momence.com/it/articles/12859468-ricariche-a-tempo-dei-pacchetti.md)
- [Miglioramenti alle Gift Card](https://help.momence.com/it/articles/12821844-miglioramenti-alle-gift-card.md)
- [Impedisci allo staff di modificare il prezzo di una prenotazione di appuntamento](https://help.momence.com/it/articles/12738632-impedisci-allo-staff-di-modificare-il-prezzo-di-una-prenotazione-di-appuntamento.md)
- [Disabilita temporaneamente la prenotazione online di appuntamenti per specifico staff o intere sedi](https://help.momence.com/it/articles/12706231-disabilita-temporaneamente-la-prenotazione-online-di-appuntamenti-per-specifico-staff-o-intere-sedi.md)
- [Ricevi una notifica su tutte le nuove release principali: iscriviti al nostro changelog](https://help.momence.com/it/articles/10235437-ricevi-una-notifica-su-tutte-le-nuove-release-principali-iscriviti-al-nostro-changelog.md)
- [Un miglioramento dell'esperienza d'uso per la vendita di carte regalo dal POS](https://help.momence.com/it/articles/14426131-un-miglioramento-dell-esperienza-d-uso-per-la-vendita-di-carte-regalo-dal-pos.md)

### Per iniziare

- [Per iniziare](https://help.momence.com/it/articles/14489944-per-iniziare.md)
- [Politiche e procedure Momence](https://help.momence.com/it/articles/15402691-politiche-e-procedure-momence.md)

### Onboarding per strutture e clienti + webinar

- [Webinar passati per l'onboarding](https://help.momence.com/it/articles/9006595-webinar-passati-per-l-onboarding.md)
- [Tutti i webinar](https://help.momence.com/it/articles/9982106-tutti-i-webinar.md)
- [Onboarding host \(per Admin\)](https://help.momence.com/it/articles/8017873-onboarding-host-per-admin.md)
- [Onboarding cliente / FAQ](https://help.momence.com/it/articles/11943074-onboarding-cliente-faq.md)

### Formazione dello staff / Account dello staff / 2FA

- [Panoramica del Point of Sale](https://help.momence.com/it/articles/6998085-panoramica-del-point-of-sale.md)
- [Formazione sul ruolo Front Desk con marker temporali per argomento](https://help.momence.com/it/articles/8412193-formazione-sul-ruolo-front-desk-con-marker-temporali-per-argomento.md)
- [Panoramica di abbonamenti e pacchetti](https://help.momence.com/it/articles/6974708-panoramica-di-abbonamenti-e-pacchetti.md)
- [Timbratura in entrata e in uscita](https://help.momence.com/it/articles/5832635-timbratura-in-entrata-e-in-uscita.md): Per timbrare l'ingresso, fai clic su Home > Punto vendita
- [Come inserire qualcuno in una classe dal punto vendita](https://help.momence.com/it/articles/9504936-come-inserire-qualcuno-in-una-classe-dal-punto-vendita.md)
- [Lo staff può impostare sedi predefinite per un programma delle classi pre-filtrato](https://help.momence.com/it/articles/8589211-lo-staff-puo-impostare-sedi-predefinite-per-un-programma-delle-classi-pre-filtrato.md)
- [Usa la barra di ricerca per trovare ciò che cerchi più velocemente](https://help.momence.com/it/articles/8400359-usa-la-barra-di-ricerca-per-trovare-cio-che-cerchi-piu-velocemente.md)
- [FAQ sul fuso orario](https://help.momence.com/it/articles/13371407-faq-sul-fuso-orario.md)
- [Glossario dei Termini Momence](https://help.momence.com/it/articles/7869547-glossario-dei-termini-momence.md)
- [Formazione per insegnanti in 3 minuti](https://help.momence.com/it/articles/6428848-formazione-per-insegnanti-in-3-minuti.md)
- [Scorciatoia sito mobile staff - Android](https://help.momence.com/it/articles/6185065-scorciatoia-sito-mobile-staff-android.md)
- [Account personale / FAQ insegnanti](https://help.momence.com/it/articles/12030073-account-personale-faq-insegnanti.md)
- [FAQ Staff Reception](https://help.momence.com/it/articles/12030135-faq-staff-reception.md)
- [Commissioni Staff](https://help.momence.com/it/articles/9718840-commissioni-staff.md)
- [Come usare l'autenticazione a due fattori con Momence](https://help.momence.com/it/articles/10029654-come-usare-l-autenticazione-a-due-fattori-con-momence.md)
- [Perché è richiesta la verifica in due passaggi per accedere?](https://help.momence.com/it/articles/10100107-perche-e-richiesta-la-verifica-in-due-passaggi-per-accedere.md)
- [Non vedi l'email di verifica? Prova queste soluzioni](https://help.momence.com/it/articles/10120135-non-vedi-l-email-di-verifica-prova-queste-soluzioni.md)
- [Conformità di Momence al GDPR](https://help.momence.com/it/articles/11467153-conformita-di-momence-al-gdpr.md)

### AI e Agente di vendita

- [Agente AI](https://help.momence.com/it/articles/11594607-agente-ai.md)
- [Come testare AI Inbox](https://help.momence.com/it/articles/12036802-come-testare-ai-inbox.md)
- [Come ottenere il massimo da AI Inbox](https://help.momence.com/it/articles/11739857-come-ottenere-il-massimo-da-ai-inbox.md): Una guida alla personalizzazione
- [Panoramica di Sales Agent](https://help.momence.com/it/articles/12638868-panoramica-di-sales-agent.md): Scopri cosa fa Sales Agent AI, come funziona insieme agli altri tuoi strumenti e perché è rivoluzionario per convertire i lead più velocemente.
- [Panoramica del Support Agent](https://help.momence.com/it/articles/12639251-panoramica-del-support-agent.md): Scopri di più sulle funzionalità e le capacità del Support Agent di Momence
- [Configura il tuo Support Agent in modo semplice e veloce](https://help.momence.com/it/articles/14500193-configura-il-tuo-support-agent-in-modo-semplice-e-veloce.md): Completa ogni pagina di configurazione per assicurarti che il Support Agent risponda correttamente a prenotazioni, abbonamenti e messaggi. Collegamenti rapidi e monitoraggio dei progressi rendono s...
- [Policy di sospensione e annullamento dell’abbonamento: come funziona](https://help.momence.com/it/articles/13613058-policy-di-sospensione-e-annullamento-dell-abbonamento-come-funziona.md): Scopri come Momence e gli Agenti collaborano per valutare, applicare ed eseguire le richieste di sospensione e annullamento dell’abbonamento
- [Controllo tramite tag](https://help.momence.com/it/articles/13612988-controllo-tramite-tag.md): Scopri cos’è il controllo tramite tag e come puoi utilizzarlo per personalizzare ancora di più il tuo agente di assistenza
- [Indicatori di escalation e attività dell’inbox](https://help.momence.com/it/articles/12639304-indicatori-di-escalation-e-attivita-dell-inbox.md): Scopri come utilizzare gli indicatori di escalation e attività dell’IA nel tuo inbox di Momence.
- [Best practice per mantenere aggiornata la tua FAQ](https://help.momence.com/it/articles/14626112-best-practice-per-mantenere-aggiornata-la-tua-faq.md): Linee guida per mantenere la sezione FAQ accurata, semplice e sempre aggiornata, così che l’Agente di Assistenza possa fornire risposte coerenti e corrette.
- [Report e prestazioni dell’agente di assistenza](https://help.momence.com/it/articles/13892095-report-e-prestazioni-dell-agente-di-assistenza.md): Scopri come usare il Riepilogo dei log per monitorare l’attività dell’AI, i principali indicatori e le interazioni con i clienti.
- [FAQ Agenti AI Momence](https://help.momence.com/it/articles/12639336-faq-agenti-ai-momence.md): Ecco alcune domande frequenti relative al Sales Agent e al Support Agent
- [Agent Thinking: visibilità totale su ogni conversazione](https://help.momence.com/it/articles/15532829-agent-thinking-visibilita-totale-su-ogni-conversazione.md): Scopri di più sulle azioni del tuo agente; puoi vedere esattamente cosa sta pensando: non solo cosa ha fatto, ma anche perché lo ha fatto e cosa sta aspettando per procedere.
- [Risposta a saluti e conversazione generica](https://help.momence.com/it/articles/15888174-risposta-a-saluti-e-conversazione-generica.md): Scopri come funziona l’impostazione "Risposta a saluti e conversazione generica", inclusa la differenza tra i comportamenti attivo e disattivo
- [Spiega le escalation ai clienti](https://help.momence.com/it/articles/15888257-spiega-le-escalation-ai-clienti.md): Controlla se il tuo AI Agent avvisa i clienti quando una conversazione viene trasferita al tuo team
- [Gestisci i congelamenti degli abbonamenti già esistenti con l’agente dell’assistenza](https://help.momence.com/it/articles/15902112-gestisci-i-congelamenti-degli-abbonamenti-gia-esistenti-con-l-agente-dell-assistenza.md): Consenti all’AI Agent di aggiornare i congelamenti dell’abbonamento in corso senza l’intervento dello staff, applicando automaticamente le regole di congelamento configurate dallo studio
- [Come configurare il tuo Sales Agent](https://help.momence.com/it/articles/12639326-come-configurare-il-tuo-sales-agent.md): Assicurati che il tuo Sales Agent funzioni nel modo più efficace possibile seguendo questi passaggi.
- [Cos'è un Customer Journey e come impostarlo](https://help.momence.com/it/articles/12638977-cos-e-un-customer-journey-e-come-impostarlo.md): Scopri come progettare percorsi chiari e orientati agli obiettivi che offrono risultati costanti e ad alta conversione.
- [Come iscrivere manualmente un Lead in un Customer Journey](https://help.momence.com/it/articles/12835209-come-iscrivere-manualmente-un-lead-in-un-customer-journey.md): Segui questi rapidi passaggi per creare un Lead Profile \(se necessario\) e iscrivere qualcuno in un Customer Journey dal suo record cliente.

### Impostazioni account / Personalizzazione

- [Come trovare il tuo ID struttura](https://help.momence.com/it/articles/10640732-come-trovare-il-tuo-id-struttura.md)
- [Come impostare una policy di cancellazione tardiva per uno specifico modello di classe](https://help.momence.com/it/articles/9363280-come-impostare-una-policy-di-cancellazione-tardiva-per-uno-specifico-modello-di-classe.md)
- [Per quanto tempo posso aspettare dopo la classe per registrare un cliente prima che venga considerato un no-show?](https://help.momence.com/it/articles/9416209-per-quanto-tempo-posso-aspettare-dopo-la-classe-per-registrare-un-cliente-prima-che-venga-considerato-un-no-show.md)
- [Le regole di cancellazione tardiva / mancata presentazione ora ti permettono di addebitare percentuali del prezzo del servizio](https://help.momence.com/it/articles/12558127-le-regole-di-cancellazione-tardiva-mancata-presentazione-ora-ti-permettono-di-addebitare-percentuali-del-prezzo-del-servizio.md)
- [Modifica i caratteri nelle pagine di checkout](https://help.momence.com/it/articles/6546110-modifica-i-caratteri-nelle-pagine-di-checkout.md)
- [Personalizza la libreria video on-demand](https://help.momence.com/it/articles/9106885-personalizza-la-libreria-video-on-demand.md)
- [Rimuovi il testo 'posti rimanenti' dalle pagine di checkout](https://help.momence.com/it/articles/8418175-rimuovi-il-testo-posti-rimanenti-dalle-pagine-di-checkout.md)
- [Raccogli numeri di telefono durante il pagamento](https://help.momence.com/it/articles/8418007-raccogli-numeri-di-telefono-durante-il-pagamento.md)
- [Personalizza le tue pagine di checkout](https://help.momence.com/it/articles/6064087-personalizza-le-tue-pagine-di-checkout.md)
- [Come personalizzare i termini che usi con i clienti \(ad es. classe o evento / allenamento o lezione, ecc.\)](https://help.momence.com/it/articles/9868846-come-personalizzare-i-termini-che-usi-con-i-clienti-ad-es-classe-o-evento-allenamento-o-lezione-ecc.md)
- [Come impedire ai clienti di prenotarsi due volte nella stessa classe](https://help.momence.com/it/articles/10374836-come-impedire-ai-clienti-di-prenotarsi-due-volte-nella-stessa-classe.md)
- [Sedi fisiche](https://help.momence.com/it/articles/8676182-sedi-fisiche.md): Questo articolo descrive come funzionano le sedi fisiche e ti aiuta a organizzare le sedi e le strutture del tuo studio.
- [Aggiungi Sedi Fisiche, aggiungi stanze all'interno delle Sedi Fisiche per aiutare il cliente a prenotare più facilmente](https://help.momence.com/it/articles/8686187-aggiungi-sedi-fisiche-aggiungi-stanze-all-interno-delle-sedi-fisiche-per-aiutare-il-cliente-a-prenotare-piu-facilmente.md)
- [Come regolare le coordinate di una posizione](https://help.momence.com/it/articles/10658798-come-regolare-le-coordinate-di-una-posizione.md)
- [Nuovo design delle sedi](https://help.momence.com/it/articles/11854209-nuovo-design-delle-sedi.md)
- [Scegli il momento di invio delle email di promemoria delle classi](https://help.momence.com/it/articles/8404560-scegli-il-momento-di-invio-delle-email-di-promemoria-delle-classi.md)
- [Invia email transazionali nel tuo fuso orario \(invece che in quello del cliente\)](https://help.momence.com/it/articles/8438185-invia-email-transazionali-nel-tuo-fuso-orario-invece-che-in-quello-del-cliente.md)
- [Mostra i prezzi nella valuta locale del cliente](https://help.momence.com/it/articles/8418268-mostra-i-prezzi-nella-valuta-locale-del-cliente.md)
- [Configura le tue aliquote fiscali](https://help.momence.com/it/articles/8438202-configura-le-tue-aliquote-fiscali.md)
- [Aggiungi / Aggiorna una carta salvata come host + consulta la tua cronologia di fatturazione](https://help.momence.com/it/articles/8520155-aggiungi-aggiorna-una-carta-salvata-come-host-consulta-la-tua-cronologia-di-fatturazione.md)
- [Come posso trasferire la proprietà di un'attività?](https://help.momence.com/it/articles/9199160-come-posso-trasferire-la-proprieta-di-un-attivita.md)
- [Come impostare le impostazioni fiscali per sede](https://help.momence.com/it/articles/9927433-come-impostare-le-impostazioni-fiscali-per-sede.md)
- [Dove si trova il mio 1099?](https://help.momence.com/it/articles/14660192-dove-si-trova-il-mio-1099.md)

### Appuntamenti

- [Appuntamenti: configurazione della bacheca, impostazioni bacheca e impostazioni servizio, spiegazione](https://help.momence.com/it/articles/12005798-appuntamenti-configurazione-della-bacheca-impostazioni-bacheca-e-impostazioni-servizio-spiegazione.md)
- [FAQ sui servizi - Appuntamenti](https://help.momence.com/it/articles/12027013-faq-sui-servizi-appuntamenti.md)
- [Domande frequenti sulla programmazione - Appuntamenti](https://help.momence.com/it/articles/12026705-domande-frequenti-sulla-programmazione-appuntamenti.md)
- [Prezzi / Pagamenti / Tariffe / Fatturazione assicurativa / FAQ su buste paga - Appuntamenti](https://help.momence.com/it/articles/12026791-prezzi-pagamenti-tariffe-fatturazione-assicurativa-faq-su-buste-paga-appuntamenti.md)
- [FAQ lista d'attesa - Appuntamenti](https://help.momence.com/it/articles/12026801-faq-lista-d-attesa-appuntamenti.md)
- [Configurazione moduli di raccolta dati e FAQ](https://help.momence.com/it/articles/12007139-configurazione-moduli-di-raccolta-dati-e-faq.md)
- [Domande frequenti sulla risoluzione dei problemi - Appuntamenti](https://help.momence.com/it/articles/12026906-domande-frequenti-sulla-risoluzione-dei-problemi-appuntamenti.md)
- [Varianti di Servizio Appuntamento](https://help.momence.com/it/articles/12694193-varianti-di-servizio-appuntamento.md)
- [La gestione dei partecipanti agli appuntamenti viene semplificata](https://help.momence.com/it/articles/11795934-la-gestione-dei-partecipanti-agli-appuntamenti-viene-semplificata.md)
- [Gli appuntamenti hanno nuove opzioni per la visualizzazione del prezzo al checkout](https://help.momence.com/it/articles/11795900-gli-appuntamenti-hanno-nuove-opzioni-per-la-visualizzazione-del-prezzo-al-checkout.md)
- [Tempi di preparazione e di conclusione](https://help.momence.com/it/articles/10385938-tempi-di-preparazione-e-di-conclusione.md)
- [Note Cliente \(SOAP Note\)](https://help.momence.com/it/articles/10471427-note-cliente-soap-note.md)
- [Modifica disponibilità dello staff per più servizi contemporaneamente](https://help.momence.com/it/articles/10059490-modifica-disponibilita-dello-staff-per-piu-servizi-contemporaneamente.md)
- [Assegna servizi aggiuntivi a specifici membri dello staff](https://help.momence.com/it/articles/10059485-assegna-servizi-aggiuntivi-a-specifici-membri-dello-staff.md)
- [Automatizza penali per mancata presentazione & cancellazione tardiva degli appuntamenti](https://help.momence.com/it/articles/10166934-automatizza-penali-per-mancata-presentazione-cancellazione-tardiva-degli-appuntamenti.md)
- [Ora i clienti possono prenotare più servizi in un unico checkout](https://help.momence.com/it/articles/10518287-ora-i-clienti-possono-prenotare-piu-servizi-in-un-unico-checkout.md)
- [Monitora i progressi con foto Prima & Dopo + Altre statistiche, utilizzando i moduli di accettazione](https://help.momence.com/it/articles/11329135-monitora-i-progressi-con-foto-prima-dopo-altre-statistiche-utilizzando-i-moduli-di-accettazione.md)
- [Il personale può ora firmare Moduli di accoglienza e Note SOAP](https://help.momence.com/it/articles/11840896-il-personale-puo-ora-firmare-moduli-di-accoglienza-e-note-soap.md)
- [Elenco delle funzionalità specifiche per saloni](https://help.momence.com/it/articles/13711728-elenco-delle-funzionalita-specifiche-per-saloni.md)

### App e Integrazioni

- [FAQ app mobile cliente](https://help.momence.com/it/articles/12143278-faq-app-mobile-cliente.md)
- [I clienti possono ora abilitare/gestire le notifiche push dalla loro app mobile](https://help.momence.com/it/articles/11062301-i-clienti-possono-ora-abilitare-gestire-le-notifiche-push-dalla-loro-app-mobile.md)
- [Scopri la versione più recente dell'App Mobile Momence](https://help.momence.com/it/articles/10223733-scopri-la-versione-piu-recente-dell-app-mobile-momence.md)
- [Richiedi un'app brandizzata \(app mobile personalizzata\)](https://help.momence.com/it/articles/15862446-richiedi-un-app-brandizzata-app-mobile-personalizzata.md)
- [Leads - panoramica della dashboard](https://help.momence.com/it/articles/8296124-leads-panoramica-della-dashboard.md)
- [Plug-in Recensioni: mostra le tue recensioni Momence sul tuo sito web](https://help.momence.com/it/articles/8289323-plug-in-recensioni-mostra-le-tue-recensioni-momence-sul-tuo-sito-web.md)
- [Monitoraggio Facebook/Meta Pixel](https://help.momence.com/it/articles/7973057-monitoraggio-facebook-meta-pixel.md): L'articolo qui sotto descrive come effettuare il monitoraggio della pubblicità social tramite Facebook Pixel su Momence
- [Ottenere recensioni dei clienti](https://help.momence.com/it/articles/7047158-ottenere-recensioni-dei-clienti.md): Questo articolo descrive come funzionano le recensioni Momence, come abilitarle e come sincronizzarle con Google
- [Dove posso annullare una Host App?](https://help.momence.com/it/articles/9406802-dove-posso-annullare-una-host-app.md)
- [Dove trovare il tuo contratto, la tua cronologia di fatturazione + come aggiungere o rimuovere app](https://help.momence.com/it/articles/10280092-dove-trovare-il-tuo-contratto-la-tua-cronologia-di-fatturazione-come-aggiungere-o-rimuovere-app.md)
- [Riempiposti riceve nuove funzionalità](https://help.momence.com/it/articles/11995610-riempiposti-riceve-nuove-funzionalita.md): Avvisi di bassa affluenza, Messaggistica in-app, Targeting orario delle classi, miglioramenti alla logica dei prezzi
- [Spotfiller](https://help.momence.com/it/articles/10479704-spotfiller.md)
- [Inizia con Ads Manager](https://help.momence.com/it/articles/9573931-inizia-con-ads-manager.md)
- [Lead - una panoramica del dashboard](https://help.momence.com/it/articles/8475375-lead-una-panoramica-del-dashboard.md)
- [Raccolta e gestione dei lead](https://help.momence.com/it/articles/7165021-raccolta-e-gestione-dei-lead.md): Questo articolo descrive come creare e raccogliere lead nella tua dashboard dal tuo sito web, Facebook & Instagram, codici QR, ecc.
- [Come creare un lead dal dashboard](https://help.momence.com/it/articles/7924309-come-creare-un-lead-dal-dashboard.md): L'articolo qui sotto descrive come raccogliere manualmente lead dal tuo dashboard
- [Come collegare Facebook e Instagram per raccogliere lead](https://help.momence.com/it/articles/7924316-come-collegare-facebook-e-instagram-per-raccogliere-lead.md): L'articolo qui sotto ti aiuta a collegare la tua App Lead a Facebook così puoi raccogliere lead da Facebook e Instagram.
- [Risoluzione dei problemi dell'integrazione Lead di Facebook](https://help.momence.com/it/articles/7969834-risoluzione-dei-problemi-dell-integrazione-lead-di-facebook.md): L'articolo qui sotto ti guida attraverso i passaggi per la risoluzione dei problemi nei casi in cui l'integrazione Lead di Facebook non funziona.
- [Coltivare i lead con le sequenze](https://help.momence.com/it/articles/7924397-coltivare-i-lead-con-le-sequenze.md): L'articolo qui sotto descrive come convogliare i lead raccolti tramite l'app Lead verso le sequenze per coltivarli.
- [Contattare i lead tramite email e SMS](https://help.momence.com/it/articles/7924363-contattare-i-lead-tramite-email-e-sms.md): Questo articolo descrive come utilizzare l’App Lead per coltivare i tuoi lead via email e SMS
- [Come creare un modulo Lead per il tuo sito web e indirizzare quei lead](https://help.momence.com/it/articles/7240312-come-creare-un-modulo-lead-per-il-tuo-sito-web-e-indirizzare-quei-lead.md): Questo articolo descrive in dettaglio come aggiungere il modulo lead al tuo sito web. Include anche un video con una procedura passo passo.
- [Domande frequenti su ClassPass](https://help.momence.com/it/articles/11089060-domande-frequenti-su-classpass.md)
- [Integra Classpass](https://help.momence.com/it/articles/7033880-integra-classpass.md): Questo articolo spiega come collegare il tuo account Momence con Classpass e i problemi comuni che potresti incontrare.
- [Wellhub](https://help.momence.com/it/articles/9234710-wellhub.md)
- [Integrazione Momence × Wellhub — Domande frequenti](https://help.momence.com/it/articles/14856299-integrazione-momence-wellhub-domande-frequenti.md)
- [Urban Sports Club](https://help.momence.com/it/articles/12273158-urban-sports-club.md)
- [Cos'è l'ID MyClubs e come funziona?](https://help.momence.com/it/articles/10534699-cos-e-l-id-myclubs-e-come-funziona.md)
- [Integrazione Momence + QuickBooks](https://help.momence.com/it/articles/12996556-integrazione-momence-quickbooks.md): Scopri come collegare Momence a QuickBooks, mappare clienti e categorie di entrata e comprendere come le transazioni vengono sincronizzate e supportate per una contabilità accurata.
- [Aggiornamento Contabilità: Categorizzazione dettagliata per Quickbooks](https://help.momence.com/it/articles/10008659-aggiornamento-contabilita-categorizzazione-dettagliata-per-quickbooks.md)
- [Integra Fiskaly](https://help.momence.com/it/articles/13892904-integra-fiskaly.md)
- [Integrazione Xero – FAQ](https://help.momence.com/it/articles/12904405-integrazione-xero-faq.md): Automatizza la tua contabilità sincronizzando direttamente le categorie di ricavi di Momence in Xero.
- [Integrazione Spivi](https://help.momence.com/it/articles/8233542-integrazione-spivi.md)
- [Monitoraggio Google Analytics \(GA4\) con Google Tag Manager](https://help.momence.com/it/articles/8114571-monitoraggio-google-analytics-ga4-con-google-tag-manager.md)
- [FAQ Google Analytics](https://help.momence.com/it/articles/12904358-faq-google-analytics.md): Domande comuni sulla configurazione di GA4, attivazione degli eventi e monitoraggio degli acquisti dal tuo sito Momence.
- [Integra Momence con Mailchimp](https://help.momence.com/it/articles/6093837-integra-momence-con-mailchimp.md)
- [Con l'integrazione Mailchimp, quale azione fa sì che i clienti vengano aggiunti da Momence?](https://help.momence.com/it/articles/9337948-con-l-integrazione-mailchimp-quale-azione-fa-si-che-i-clienti-vengano-aggiunti-da-momence.md)
- [Integra Whatsapp](https://help.momence.com/it/articles/11101994-integra-whatsapp.md)
- [FAQ Zapier](https://help.momence.com/it/articles/12935473-faq-zapier.md)
- [Integra Momence con Zapier](https://help.momence.com/it/articles/6273810-integra-momence-con-zapier.md)
- [Collega Momence con Zoom](https://help.momence.com/it/articles/13603197-collega-momence-con-zoom.md): Scopri di più sull'integrazione Momence × Zoom: come collegare gli account, quali sono i limiti di riunioni e come gestire i sottoaccount.
- [Collega Zoom, disattiva PMI, abilita check-in automatici, invio automatico delle registrazioni zoom](https://help.momence.com/it/articles/9114491-collega-zoom-disattiva-pmi-abilita-check-in-automatici-invio-automatico-delle-registrazioni-zoom.md)
- [Limite tariffa Zoom](https://help.momence.com/it/articles/7009499-limite-tariffa-zoom.md): Questo articolo spiega il motivo per cui hai ricevuto un'email riguardo il raggiungimento del limite di tariffa Zoom, o perché alcune classi non hanno un link Zoom.
- [Google Calendar \(GCal\) – Domande frequenti](https://help.momence.com/it/articles/12904416-google-calendar-gcal-domande-frequenti.md): Sincronizza le tue classi e appuntamenti di Momence con Google Calendar in modo semplice e senza interruzioni.
- [Staff: Collega il tuo Google Calendar a Momence](https://help.momence.com/it/articles/6637346-staff-collega-il-tuo-google-calendar-a-momence.md)
- [Riconnessione richiesta per la nuova integrazione Zoom](https://help.momence.com/it/articles/7872713-riconnessione-richiesta-per-la-nuova-integrazione-zoom.md): L'articolo qui sotto descrive come aggiornare la tua integrazione Zoom affinché continui a funzionare dopo giugno 2023.
- [Promemoria deprecazione Zoom JWT](https://help.momence.com/it/articles/7052611-promemoria-deprecazione-zoom-jwt.md): Questo articolo ha lo scopo di fornire un contesto sul promemoria di deprecazione Zoom JWT e su come Momence affronterà questo cambiamento.
- [Funzionalità di sblocco basata sulla sede](https://help.momence.com/it/articles/9341637-funzionalita-di-sblocco-basata-sulla-sede.md)
- [Integrazione Kisi](https://help.momence.com/it/articles/8945511-integrazione-kisi.md)
- [Integrazione Passport -- Accesso remoto alla porta tramite Tag](https://help.momence.com/it/articles/9535201-integrazione-passport-accesso-remoto-alla-porta-tramite-tag.md)

### Classi / Eventi / Pianificazione

- [FAQ Programmazione / Pubblicazione - Classi](https://help.momence.com/it/articles/12027523-faq-programmazione-pubblicazione-classi.md)
- [FAQ Impostazioni e Restrizioni - Classi](https://help.momence.com/it/articles/12027801-faq-impostazioni-e-restrizioni-classi.md)
- [Modifica / Annullamento / Eliminazione delle FAQ - Classi](https://help.momence.com/it/articles/12027563-modifica-annullamento-eliminazione-delle-faq-classi.md)
- [FAQ sulle Impostazioni Insegnante - Classi](https://help.momence.com/it/articles/12027969-faq-sulle-impostazioni-insegnante-classi.md)
- [Domande frequenti sulla lista d'attesa - Classi](https://help.momence.com/it/articles/12028307-domande-frequenti-sulla-lista-d-attesa-classi.md)
- [Configurazione della Politica di Cancellazione / FAQ](https://help.momence.com/it/articles/12027358-configurazione-della-politica-di-cancellazione-faq.md)
- [FAQ Ritiri, Livelli, Semestri, Workshop - Classi](https://help.momence.com/it/articles/12028569-faq-ritiri-livelli-semestri-workshop-classi.md)
- [Cambia facilmente i modelli di classe](https://help.momence.com/it/articles/10166850-cambia-facilmente-i-modelli-di-classe.md)
- [Definisci quando \(e con quale frequenza\) gli insegnanti possono essere programmati nelle classi](https://help.momence.com/it/articles/12277418-definisci-quando-e-con-quale-frequenza-gli-insegnanti-possono-essere-programmati-nelle-classi.md)
- [Post della Community: condividi annunci con la tua base di clienti e inizia una conversazione](https://help.momence.com/it/articles/8441192-post-della-community-condividi-annunci-con-la-tua-base-di-clienti-e-inizia-una-conversazione.md)
- [Livelli di Accesso](https://help.momence.com/it/articles/8662228-livelli-di-accesso.md): Questo articolo descrive cosa sono i livelli di accesso e come puoi usarli per costruire una community con i tuoi clienti.
- [Come modificare o rimuovere un Post della Community](https://help.momence.com/it/articles/9367552-come-modificare-o-rimuovere-un-post-della-community.md)
- [FAQ plug-in / widget](https://help.momence.com/it/articles/12029975-faq-plug-in-widget.md)
- [Domande frequenti sugli allenamenti - tutte](https://help.momence.com/it/articles/12030447-domande-frequenti-sugli-allenamenti-tutte.md)
- [Nuove funzionalità: aggiornamenti allenamenti](https://help.momence.com/it/articles/10008664-nuove-funzionalita-aggiornamenti-allenamenti.md)
- [Allenamenti: Statistiche di Completamento e Liste Partecipanti Visibili ai Clienti](https://help.momence.com/it/articles/10167173-allenamenti-statistiche-di-completamento-e-liste-partecipanti-visibili-ai-clienti.md)

### Pagamenti / Rimborsi / Sconti / Carte regalo / Referral / Tag

- [FAQ su Vendita di prodotti / Accettazione pagamenti](https://help.momence.com/it/articles/12028713-faq-su-vendita-di-prodotti-accettazione-pagamenti.md)
- [Quale scanner di codici a barre dovrei ordinare?](https://help.momence.com/it/articles/10546930-quale-scanner-di-codici-a-barre-dovrei-ordinare.md)
- [Stripe / FAQ sui pagamenti](https://help.momence.com/it/articles/12028686-stripe-faq-sui-pagamenti.md)
- [Accettare carte HSA / FSA con Momence](https://help.momence.com/it/articles/12608770-accettare-carte-hsa-fsa-con-momence.md): Scopri come abilitare i pagamenti HSA/FSA in Momence configurando il codice Merchant Category Code \(MCC\) di Stripe.
- [Regola in modo preciso come le commissioni di elaborazione dei pagamenti sono condivise con i clienti](https://help.momence.com/it/articles/11391582-regola-in-modo-preciso-come-le-commissioni-di-elaborazione-dei-pagamenti-sono-condivise-con-i-clienti.md)
- [FAQ sui piani di pagamento](https://help.momence.com/it/articles/12029882-faq-sui-piani-di-pagamento.md)
- [Personalizza un piano di pagamento](https://help.momence.com/it/articles/11709686-personalizza-un-piano-di-pagamento.md)
- [FAQ sulla Contabilità automatizzata](https://help.momence.com/it/articles/12029948-faq-sulla-contabilita-automatizzata.md)
- [Crediti in Denaro Promozionali vs Crediti in Denaro Reali](https://help.momence.com/it/articles/12272465-crediti-in-denaro-promozionali-vs-crediti-in-denaro-reali.md)
- [Codici sconto, Regole di Prezzo, Referral, Tag - FAQ](https://help.momence.com/it/articles/12030001-codici-sconto-regole-di-prezzo-referral-tag-faq.md)
- [Domande frequenti sui registri contabili delle quote di iscrizione](https://help.momence.com/it/articles/9612872-domande-frequenti-sui-registri-contabili-delle-quote-di-iscrizione.md)
- [Panoramica delle quote di iscrizione](https://help.momence.com/it/articles/10228106-panoramica-delle-quote-di-iscrizione.md)
- [Comprendere la fonte delle carte regalo non emesse ricevute dai clienti](https://help.momence.com/it/articles/9145826-comprendere-la-fonte-delle-carte-regalo-non-emesse-ricevute-dai-clienti.md)
- [FAQ sulle gift card](https://help.momence.com/it/articles/12029899-faq-sulle-gift-card.md)

### Gestione e comunicazione con i clienti

- [FAQ Comunicazione con il cliente](https://help.momence.com/it/articles/12028621-faq-comunicazione-con-il-cliente.md)
- [Trasforma un messaggio della Posta in arrivo in un'attività dello staff, mostra il contesto allo staff](https://help.momence.com/it/articles/10073475-trasforma-un-messaggio-della-posta-in-arrivo-in-un-attivita-dello-staff-mostra-il-contesto-allo-staff.md)
- [Presentazione: Modelli SMS Transazionali](https://help.momence.com/it/articles/10309649-presentazione-modelli-sms-transazionali.md)
- [La nuova regola FTC “Click to Cancel” -- Cosa sapere](https://help.momence.com/it/articles/11101261-la-nuova-regola-ftc-click-to-cancel-cosa-sapere.md)
- [Aggiornamento casella di posta: l'inoltro delle email è ora attivo](https://help.momence.com/it/articles/11786746-aggiornamento-casella-di-posta-l-inoltro-delle-email-e-ora-attivo.md)
- [Chiamate in uscita dalla Inbox di Momence](https://help.momence.com/it/articles/10250719-chiamate-in-uscita-dalla-inbox-di-momence.md)
- [Domande frequenti raccolta e gestione informazioni clienti](https://help.momence.com/it/articles/12028601-domande-frequenti-raccolta-e-gestione-informazioni-clienti.md)
- [Conformità HIPAA in Momence](https://help.momence.com/it/articles/12609410-conformita-hipaa-in-momence.md): Questo articolo spiega come vengono gestiti i dati relativi all'HIPAA all'interno di Momence, in particolare come sono archiviate le note SOAP, chi vi ha accesso e come vengono trattate nella repor...
- [Etichetta i clienti che prenotano specifiche classi](https://help.momence.com/it/articles/9731480-etichetta-i-clienti-che-prenotano-specifiche-classi.md)
- [Ostacoli nell'iscrizione di un nuovo cliente: MBO vs Momence](https://help.momence.com/it/articles/6536690-ostacoli-nell-iscrizione-di-un-nuovo-cliente-mbo-vs-momence.md)
- [Domande frequenti sull'auto check-in](https://help.momence.com/it/articles/12030069-domande-frequenti-sull-auto-check-in.md)
- [Stampa di badge scansionabili per visitatori](https://help.momence.com/it/articles/11481644-stampa-di-badge-scansionabili-per-visitatori.md)
- [Configurazione account bambino / FAQ](https://help.momence.com/it/articles/8400640-configurazione-account-bambino-faq.md)
- [Aggiungi una liberatoria per minori](https://help.momence.com/it/articles/8194970-aggiungi-una-liberatoria-per-minori.md)
- [Liberatorie personalizzate](https://help.momence.com/it/articles/10035496-liberatorie-personalizzate.md)
- [Contratti di abbonamento vs Liberatorie per abbonamenti. Qual è la differenza?](https://help.momence.com/it/articles/9892882-contratti-di-abbonamento-vs-liberatorie-per-abbonamenti-qual-e-la-differenza.md)
- [Scarica le liberatorie come PDF](https://help.momence.com/it/articles/9535198-scarica-le-liberatorie-come-pdf.md)
- [Informativa sulla privacy](https://help.momence.com/it/articles/10617854-informativa-sulla-privacy.md)
- [Tracciamento Cinture, Classifiche Clienti o Sfide](https://help.momence.com/it/articles/9641438-tracciamento-cinture-classifiche-clienti-o-sfide.md)

### Marketing

- [Webinar / Panoramica - Domande frequenti](https://help.momence.com/it/articles/12030798-webinar-panoramica-domande-frequenti.md)
- [Webchat - FAQ](https://help.momence.com/it/articles/12030796-webchat-faq.md)
- [Leads - Domande frequenti](https://help.momence.com/it/articles/12030800-leads-domande-frequenti.md)
- [Sequenze - FAQ](https://help.momence.com/it/articles/12030801-sequenze-faq.md)
- [Messaggi singoli - FAQ](https://help.momence.com/it/articles/12030802-messaggi-singoli-faq.md)
- [Recensioni - Domande frequenti](https://help.momence.com/it/articles/12030807-recensioni-domande-frequenti.md)
- [Modelli per il Marketing - FAQ](https://help.momence.com/it/articles/12030810-modelli-per-il-marketing-faq.md)
- [Servizio Domain Name Service \(DNS\) - FAQ](https://help.momence.com/it/articles/12030799-servizio-domain-name-service-dns-faq.md)
- [FAQ sui referral](https://help.momence.com/it/articles/9844918-faq-sui-referral.md)
- [Come incentivare i clienti ad acquistare con vantaggi legati agli acquisti](https://help.momence.com/it/articles/9830509-come-incentivare-i-clienti-ad-acquistare-con-vantaggi-legati-agli-acquisti.md)
- [Funnel](https://help.momence.com/it/articles/9764461-funnel.md)
- [Le sequenze ricevono 3 nuove condizioni Vero/Falso](https://help.momence.com/it/articles/10043236-le-sequenze-ricevono-3-nuove-condizioni-vero-falso.md)
- [NUOVO: Visual Lead Stages più funzione Drag & Drop](https://help.momence.com/it/articles/10296533-nuovo-visual-lead-stages-piu-funzione-drag-amp-drop.md): L'organizzazione del tuo processo di vendita è diventata 10 volte più semplice per te e il tuo team con la nuova visualizzazione Lead Stages e la funzione drag & drop 💯
- [I template WhatsApp ora possono essere inviati dalle Sequenze come Azioni, in base ai Trigger che scegli.](https://help.momence.com/it/articles/11564884-i-template-whatsapp-ora-possono-essere-inviati-dalle-sequenze-come-azioni-in-base-ai-trigger-che-scegli.md)
- [Reindirizza i clienti a una pagina di ringraziamento personalizzata per il monitoraggio degli eventi](https://help.momence.com/it/articles/12676206-reindirizza-i-clienti-a-una-pagina-di-ringraziamento-personalizzata-per-il-monitoraggio-degli-eventi.md)

### Subscriptions & Packages

- [FAQ generali abbonamenti](https://help.momence.com/it/articles/12030160-faq-generali-abbonamenti.md)
- [FAQ su rinnovo, blocco e mancato pagamento - Abbonamenti](https://help.momence.com/it/articles/12030267-faq-su-rinnovo-blocco-e-mancato-pagamento-abbonamenti.md)
- [Limiti di utilizzo, trasferimento dei crediti e overbooking - Abbonamenti](https://help.momence.com/it/articles/12030278-limiti-di-utilizzo-trasferimento-dei-crediti-e-overbooking-abbonamenti.md)
- [Pass ospiti / FAQ su regali - Abbonamenti](https://help.momence.com/it/articles/12030353-pass-ospiti-faq-su-regali-abbonamenti.md)
- [FAQ Offerte Introduttive / Prove - Abbonamenti](https://help.momence.com/it/articles/12030356-faq-offerte-introduttive-prove-abbonamenti.md)
- [FAQ - Condivisione / Nascondi / Riordino - Abbonamenti](https://help.momence.com/it/articles/12030359-faq-condivisione-nascondi-riordino-abbonamenti.md)
- [Domande frequenti sul trasferimento - Abbonamenti](https://help.momence.com/it/articles/12030364-domande-frequenti-sul-trasferimento-abbonamenti.md)
- [Abbonamenti on demand - FAQ](https://help.momence.com/it/articles/12030368-abbonamenti-on-demand-faq.md)
- [FAQ cancellazione - Abbonamenti](https://help.momence.com/it/articles/12030378-faq-cancellazione-abbonamenti.md)
- [FAQ Impostazioni di pagamento / prezzi - Abbonamenti](https://help.momence.com/it/articles/12030380-faq-impostazioni-di-pagamento-prezzi-abbonamenti.md)
- [FAQ su pacchetti](https://help.momence.com/it/articles/12028671-faq-su-pacchetti.md)

### Prodotti

- [FAQ sul prodotto](https://help.momence.com/it/articles/12029985-faq-sul-prodotto.md)
- [Controlli di Inventario](https://help.momence.com/it/articles/10548123-controlli-di-inventario.md)

### Report e analisi

- [Domande frequenti - Report & Analytics](https://help.momence.com/it/articles/12030052-domande-frequenti-report-analytics.md)
- [Analizza Potentemente la Situazione della Tua Attività con i Nuovi Filtri e Aggregati di Insights](https://help.momence.com/it/articles/10262642-analizza-potentemente-la-situazione-della-tua-attivita-con-i-nuovi-filtri-e-aggregati-di-insights.md)
- [Rendimento e vendite di appuntamenti/prodotti per staff](https://help.momence.com/it/articles/12739013-rendimento-e-vendite-di-appuntamenti-prodotti-per-staff.md)
- [Nel mio report vedo più pacchetti attivi rispetto a quanti ne vedo nella pagina dei dettagli dei pacchetti. Perché succede questo?](https://help.momence.com/it/articles/11511542-nel-mio-report-vedo-piu-pacchetti-attivi-rispetto-a-quanti-ne-vedo-nella-pagina-dei-dettagli-dei-pacchetti-perche-succede-questo.md)

### Contenuti on-demand

- [FAQ sui contenuti On Demand](https://help.momence.com/it/articles/12028651-faq-sui-contenuti-on-demand.md)
- [Panoramica della libreria On Demand / Abbonamenti](https://help.momence.com/it/articles/6964239-panoramica-della-libreria-on-demand-abbonamenti.md)
- [Carica contenuti on demand tramite Collezioni o Corsi](https://help.momence.com/it/articles/8296185-carica-contenuti-on-demand-tramite-collezioni-o-corsi.md)
- [Collezioni o Corsi?](https://help.momence.com/it/articles/5886716-collezioni-o-corsi.md): Quale fa al caso tuo?
- [Report visualizzazioni video - scopri come stanno andando i tuoi video](https://help.momence.com/it/articles/8411694-report-visualizzazioni-video-scopri-come-stanno-andando-i-tuoi-video.md)
- [Come posso creare un questionario o un quiz?](https://help.momence.com/it/articles/9289730-come-posso-creare-un-questionario-o-un-quiz.md)
- [Modifica i prezzi di noleggio dei video di una raccolta](https://help.momence.com/it/articles/8387985-modifica-i-prezzi-di-noleggio-dei-video-di-una-raccolta.md)
- [Modifica in blocco i prezzi di noleggio di tutti i video in una raccolta](https://help.momence.com/it/articles/8391399-modifica-in-blocco-i-prezzi-di-noleggio-di-tutti-i-video-in-una-raccolta.md)
- [Crea una raccolta per i video on-demand](https://help.momence.com/it/articles/6964235-crea-una-raccolta-per-i-video-on-demand.md)
- [Carica video in una collezione di video on-demand](https://help.momence.com/it/articles/6964230-carica-video-in-una-collezione-di-video-on-demand.md)
- [Come funzionano i tag per i contenuti on-demand?](https://help.momence.com/it/articles/5987456-come-funzionano-i-tag-per-i-contenuti-on-demand.md)
- [Personalizza la libreria video on-demand](https://help.momence.com/it/articles/8392366-personalizza-la-libreria-video-on-demand.md)
- [Come posso creare un corso On-demand?](https://help.momence.com/it/articles/5901633-come-posso-creare-un-corso-on-demand.md)
- [Panoramica dei video corsi](https://help.momence.com/it/articles/5894659-panoramica-dei-video-corsi.md): I video on-demand possono essere presentati ai clienti in due modalità: raccolte e corsi. I corsi aggiungono un po' più di struttura.
- [Come posso configurare il rilascio dei contenuti per il mio corso video On Demand?](https://help.momence.com/it/articles/9273462-come-posso-configurare-il-rilascio-dei-contenuti-per-il-mio-corso-video-on-demand.md)
- [Crea un abbonamento on-demand](https://help.momence.com/it/articles/8233685-crea-un-abbonamento-on-demand.md)

### Franchising / Aziendale

- [Dashboard Aziendale](https://help.momence.com/it/articles/10119082-dashboard-aziendale.md)
- [FAQ sulle commissioni di royalty delle franchisee](https://help.momence.com/it/articles/10439072-faq-sulle-commissioni-di-royalty-delle-franchisee.md)
- [Dashboard aziendale: creazione di nuovi affiliati](https://help.momence.com/it/articles/10459439-dashboard-aziendale-creazione-di-nuovi-affiliati.md)
- [Dashboard aziendale: Gestione delle entità](https://help.momence.com/it/articles/10459474-dashboard-aziendale-gestione-delle-entita.md)
- [Modelli di Email & SMS marketing aziendali](https://help.momence.com/it/articles/10768446-modelli-di-email-sms-marketing-aziendali.md)
- [Corporate: Copia Sequenze, Fonti di Lead o Tag a più affiliati](https://help.momence.com/it/articles/10829447-corporate-copia-sequenze-fonti-di-lead-o-tag-a-piu-affiliati.md)

### Risoluzione dei problemi / Ottieni aiuto / Richieste di funzionalità

- [Come trovare assistenza telefonica](https://help.momence.com/it/articles/10438960-come-trovare-assistenza-telefonica.md)
- [Come ricevere assistenza dal supporto Momence?](https://help.momence.com/it/articles/9273461-come-ricevere-assistenza-dal-supporto-momence.md)
- [Con Google Calendar è possibile che il personale veda solo le proprie lezioni/appuntamenti?](https://help.momence.com/it/articles/11534742-con-google-calendar-e-possibile-che-il-personale-veda-solo-le-proprie-lezioni-appuntamenti.md)
- [Le impostazioni della tua lezione non vengono salvate? Prova così](https://help.momence.com/it/articles/11510853-le-impostazioni-della-tua-lezione-non-vengono-salvate-prova-cosi.md)
- [Dove posso inviare una richiesta di funzionalità?](https://help.momence.com/it/articles/14295472-dove-posso-inviare-una-richiesta-di-funzionalita.md)
- [Dove posso proporre nuove funzionalità?](https://help.momence.com/it/articles/9307028-dove-posso-proporre-nuove-funzionalita.md)

## Español

### Nuevas versiones

- [Fotos personalizadas de clientes por negocio anfitrión](https://help.momence.com/es/articles/15715043-fotos-personalizadas-de-clientes-por-negocio-anfitrion.md)
- [¿Qué es Xplor Capital?](https://help.momence.com/es/articles/15452019-que-es-xplor-capital.md)
- [Seleccionar en bloque reservas no pagadas en POS](https://help.momence.com/es/articles/14982553-seleccionar-en-bloque-reservas-no-pagadas-en-pos.md)
- [La app móvil ahora acepta domiciliación SEPA, Bancontact e iDEAL](https://help.momence.com/es/articles/14726802-la-app-movil-ahora-acepta-domiciliacion-sepa-bancontact-e-ideal.md)
- [Añadir varias cuentas de Stripe a tu integración con Quickbooks](https://help.momence.com/es/articles/14604134-anadir-varias-cuentas-de-stripe-a-tu-integracion-con-quickbooks.md)
- [Tarifas por reintentar renovaciones: cobra una tarifa por cada renovación fallida](https://help.momence.com/es/articles/14425560-tarifas-por-reintentar-renovaciones-cobra-una-tarifa-por-cada-renovacion-fallida.md)
- [Casilla de política de privacidad para citas reservadas en la web](https://help.momence.com/es/articles/14294711-casilla-de-politica-de-privacidad-para-citas-reservadas-en-la-web.md)
- [Carritos guardados de POS](https://help.momence.com/es/articles/14078068-carritos-guardados-de-pos.md)
- [Códigos de diagnóstico](https://help.momence.com/es/articles/13978517-codigos-de-diagnostico.md)
- [La página de personalización del complemento de clases incluye un widget calendario en vista mensual](https://help.momence.com/es/articles/13920306-la-pagina-de-personalizacion-del-complemento-de-clases-incluye-un-widget-calendario-en-vista-mensual.md)
- [Mostrar plazas restantes en clases](https://help.momence.com/es/articles/13766869-mostrar-plazas-restantes-en-clases.md)
- [Duplicar semestres, trimestres o series en bloque](https://help.momence.com/es/articles/13768383-duplicar-semestres-trimestres-o-series-en-bloque.md)
- [Nuevas mejoras en el Informe de Análisis de Asistencia de Clientes](https://help.momence.com/es/articles/13719589-nuevas-mejoras-en-el-informe-de-analisis-de-asistencia-de-clientes.md)
- [Ya están disponibles los descuentos por compra anticipada](https://help.momence.com/es/articles/13605234-ya-estan-disponibles-los-descuentos-por-compra-anticipada.md)
- [3 novedades en las tarjetas regalo](https://help.momence.com/es/articles/13613148-3-novedades-en-las-tarjetas-regalo.md)
- [Servicios 'solo bajo solicitud' para Citas](https://help.momence.com/es/articles/13493128-servicios-solo-bajo-solicitud-para-citas.md)
- [Crea preventas de suscripciones para nuevas aperturas de estudios](https://help.momence.com/es/articles/13380727-crea-preventas-de-suscripciones-para-nuevas-aperturas-de-estudios.md)
- [Lista de Clientes del Dashboard Corporativo](https://help.momence.com/es/articles/13005095-lista-de-clientes-del-dashboard-corporativo.md)
- [Códigos de descuento corporativos](https://help.momence.com/es/articles/13336716-codigos-de-descuento-corporativos.md)
- [Recargas de paquete basadas en tiempo](https://help.momence.com/es/articles/12859468-recargas-de-paquete-basadas-en-tiempo.md)
- [Mejoras de Tarjetas Regalo](https://help.momence.com/es/articles/12821844-mejoras-de-tarjetas-regalo.md)
- [Impedir que el personal edite el precio de la reserva de una cita](https://help.momence.com/es/articles/12738632-impedir-que-el-personal-edite-el-precio-de-la-reserva-de-una-cita.md)
- [Desactivar temporalmente la reserva de citas en línea para personal específico o ubicaciones completas](https://help.momence.com/es/articles/12706231-desactivar-temporalmente-la-reserva-de-citas-en-linea-para-personal-especifico-o-ubicaciones-completas.md)
- [Recibe notificaciones sobre todos los lanzamientos importantes: suscríbete a nuestro registro de cambios](https://help.momence.com/es/articles/10235437-recibe-notificaciones-sobre-todos-los-lanzamientos-importantes-suscribete-a-nuestro-registro-de-cambios.md)
- [Una mejora de UX para la venta de tarjetas regalo en el POS](https://help.momence.com/es/articles/14426131-una-mejora-de-ux-para-la-venta-de-tarjetas-regalo-en-el-pos.md)

### Para empezar

- [Para empezar](https://help.momence.com/es/articles/14489944-para-empezar.md)
- [Políticas y procedimientos de Momence](https://help.momence.com/es/articles/15402691-politicas-y-procedimientos-de-momence.md)

### Onboarding para negocios anfitriones y clientes + seminarios web

- [Seminarios web pasados de incorporación](https://help.momence.com/es/articles/9006595-seminarios-web-pasados-de-incorporacion.md)
- [Todos los seminarios web](https://help.momence.com/es/articles/9982106-todos-los-seminarios-web.md)
- [Incorporación del negocio anfitrión \(para administradores\)](https://help.momence.com/es/articles/8017873-incorporacion-del-negocio-anfitrion-para-administradores.md)
- [Incorporación de clientes/Preguntas frecuentes](https://help.momence.com/es/articles/11943074-incorporacion-de-clientes-preguntas-frecuentes.md)

### Formación del personal / Cuentas de personal / 2FA

- [Resumen del Punto de Venta](https://help.momence.com/es/articles/6998085-resumen-del-punto-de-venta.md)
- [Capacitación del Rol de Recepcionista con marcase de tiempo por tema](https://help.momence.com/es/articles/8412193-capacitacion-del-rol-de-recepcionista-con-marcase-de-tiempo-por-tema.md)
- [Visión general de suscripciones y paquetes](https://help.momence.com/es/articles/6974708-vision-general-de-suscripciones-y-paquetes.md)
- [Fichar entrada y salida](https://help.momence.com/es/articles/5832635-fichar-entrada-y-salida.md): Para fichar entrada, haz clic en Inicio > Punto de Venta
- [Cómo inscribir a alguien en una clase desde el Punto de Venta](https://help.momence.com/es/articles/9504936-como-inscribir-a-alguien-en-una-clase-desde-el-punto-de-venta.md)
- [El Personal Puede Establecer Ubicaciones Predeterminadas para un Horario de Clases Pre-Filtrado](https://help.momence.com/es/articles/8589211-el-personal-puede-establecer-ubicaciones-predeterminadas-para-un-horario-de-clases-pre-filtrado.md)
- [Usa la barra de búsqueda para encontrar cosas más rápido](https://help.momence.com/es/articles/8400359-usa-la-barra-de-busqueda-para-encontrar-cosas-mas-rapido.md)
- [Preguntas frecuentes sobre husos horarios](https://help.momence.com/es/articles/13371407-preguntas-frecuentes-sobre-husos-horarios.md)
- [Glosario de términos Momence](https://help.momence.com/es/articles/7869547-glosario-de-terminos-momence.md)
- [Capacitación docente en 3 minutos](https://help.momence.com/es/articles/6428848-capacitacion-docente-en-3-minutos.md)
- [Acceso directo al sitio móvil del personal - Android](https://help.momence.com/es/articles/6185065-acceso-directo-al-sitio-movil-del-personal-android.md)
- [Cuentas de personal / Preguntas frecuentes sobre profesores](https://help.momence.com/es/articles/12030073-cuentas-de-personal-preguntas-frecuentes-sobre-profesores.md)
- [Preguntas frecuentes del personal de recepción](https://help.momence.com/es/articles/12030135-preguntas-frecuentes-del-personal-de-recepcion.md)
- [Comisiones del Personal](https://help.momence.com/es/articles/9718840-comisiones-del-personal.md)
- [Cómo usar la autenticación de dos factores con Momence](https://help.momence.com/es/articles/10029654-como-usar-la-autenticacion-de-dos-factores-con-momence.md)
- [¿Por qué se requiere la verificación en dos pasos para iniciar sesión?](https://help.momence.com/es/articles/10100107-por-que-se-requiere-la-verificacion-en-dos-pasos-para-iniciar-sesion.md)
- [¿No ves tu correo de verificación? Intenta estas cosas](https://help.momence.com/es/articles/10120135-no-ves-tu-correo-de-verificacion-intenta-estas-cosas.md)
- [Momence y el Cumplimiento del RGPD](https://help.momence.com/es/articles/11467153-momence-y-el-cumplimiento-del-rgpd.md)

### IA y agente de ventas

- [Agente de IA](https://help.momence.com/es/articles/11594607-agente-de-ia.md)
- [Cómo probar AI Inbox](https://help.momence.com/es/articles/12036802-como-probar-ai-inbox.md)
- [Aprovechando al máximo AI Inbox](https://help.momence.com/es/articles/11739857-aprovechando-al-maximo-ai-inbox.md): Una guía de personalización
- [Resumen de Sales Agent](https://help.momence.com/es/articles/12638868-resumen-de-sales-agent.md): Descubre qué hace Sales Agent AI, cómo funciona junto a tus otras herramientas y por qué es un cambio radical para convertir clientes potenciales más rápido.
- [Resumen del Agente de Soporte](https://help.momence.com/es/articles/12639251-resumen-del-agente-de-soporte.md): Conozca más sobre el Agente de Soporte de Momence y sus capacidades
- [Configura tu Agente de Asistencia de forma rápida y sencilla](https://help.momence.com/es/articles/14500193-configura-tu-agente-de-asistencia-de-forma-rapida-y-sencilla.md): Completa cada página de configuración para asegurarte de que tu Agente de Asistencia responda correctamente a reservas, membresías y mensajes. Los enlaces rápidos y el seguimiento del progreso hace...
- [Política de congelación y cancelación de suscripción: cómo funciona](https://help.momence.com/es/articles/13613058-politica-de-congelacion-y-cancelacion-de-suscripcion-como-funciona.md): Descubre cómo Momence y los Agentes trabajan juntos para evaluar, aplicar y ejecutar congelaciones de suscripción y solicitudes de cancelación
- [Control por etiquetas](https://help.momence.com/es/articles/13612988-control-por-etiquetas.md): Descubre qué es el control por etiquetas y cómo puedes utilizarlo para personalizar aún más tu agente de asistencia
- [Indicadores de escalaciones y actividad en la bandeja de entrada](https://help.momence.com/es/articles/12639304-indicadores-de-escalaciones-y-actividad-en-la-bandeja-de-entrada.md): Descubre cómo usar los indicadores de escalación y actividad de la IA de Momence en tu bandeja de entrada.
- [Mejores prácticas para mantener tu FAQ](https://help.momence.com/es/articles/14626112-mejores-practicas-para-mantener-tu-faq.md): Directrices para mantener tu sección de preguntas frecuentes precisa, simple y actualizada para que el agente de asistencia pueda ofrecer respuestas correctas y coherentes.
- [Informes y rendimiento del agente de soporte](https://help.momence.com/es/articles/13892095-informes-y-rendimiento-del-agente-de-soporte.md): Descubre cómo usar el Resumen del registro para supervisar la actividad de la IA, los indicadores clave y las interacciones con los clientes.
- [Preguntas frecuentes sobre los Agentes de IA de Momence](https://help.momence.com/es/articles/12639336-preguntas-frecuentes-sobre-los-agentes-de-ia-de-momence.md): Aquí tienes algunas preguntas frecuentes sobre el Agente de Ventas y Soporte
- [Pensamiento del Agente: Visibilidad Completa en Cada Conversación](https://help.momence.com/es/articles/15532829-pensamiento-del-agente-visibilidad-completa-en-cada-conversacion.md): Descubre más sobre las acciones de tu agente: puedes ver exactamente en qué está pensando, no solo lo que hizo, sino por qué lo hizo y qué está esperando para dar el siguiente paso.
- [Responder a saludos y conversaciones triviales](https://help.momence.com/es/articles/15888174-responder-a-saludos-y-conversaciones-triviales.md): Descubre cómo funciona la configuración Responder a saludos y conversaciones triviales, incluidas las diferencias entre los comportamientos activados y desactivados
- [Explicar escalamientos a los clientes](https://help.momence.com/es/articles/15888257-explicar-escalamientos-a-los-clientes.md): Controla si tu Agente de IA notifica a los clientes cuando una conversación se escala a tu equipo
- [Gestiona congelaciones de membresía existentes con el Agente de Asistencia](https://help.momence.com/es/articles/15902112-gestiona-congelaciones-de-membresia-existentes-con-el-agente-de-asistencia.md): Permite que el Agente de IA actualice congelaciones de membresía en curso sin intervención del personal mientras se aplican automáticamente las reglas de congelación configuradas en tu estudio
- [Cómo configurar tu Agente de Ventas](https://help.momence.com/es/articles/12639326-como-configurar-tu-agente-de-ventas.md): Haz que tu Agente de Ventas trabaje de la manera más eficaz posible siguiendo estos pasos.
- [¿Qué es un Customer Journey y cómo configurarlo?](https://help.momence.com/es/articles/12638977-que-es-un-customer-journey-y-como-configurarlo.md): Aprende a diseñar recorridos claros, orientados a objetivos, que logren resultados coherentes y con alta conversión.
- [Cómo inscribir manualmente a un Cliente Potencial en un Recorrido del Cliente](https://help.momence.com/es/articles/12835209-como-inscribir-manualmente-a-un-cliente-potencial-en-un-recorrido-del-cliente.md): Sigue estos pasos rápidos para crear un Perfil de Cliente Potencial \(si es necesario\) e inscribir a alguien en un Recorrido del Cliente desde su registro de cliente.

### Configuración de la cuenta / Personalización

- [Cómo encontrar tu ID de Anfitrión](https://help.momence.com/es/articles/10640732-como-encontrar-tu-id-de-anfitrion.md)
- [Cómo configurar una política de cancelación tardía para una plantilla de clase específica](https://help.momence.com/es/articles/9363280-como-configurar-una-politica-de-cancelacion-tardia-para-una-plantilla-de-clase-especifica.md)
- [¿Cuánto tiempo puedo esperar después de la clase para registrar al cliente antes de considerarlo un no-show?](https://help.momence.com/es/articles/9416209-cuanto-tiempo-puedo-esperar-despues-de-la-clase-para-registrar-al-cliente-antes-de-considerarlo-un-no-show.md)
- [Las reglas de cancelación tardía / no presentación ahora te permiten cobrar porcentajes del precio del servicio](https://help.momence.com/es/articles/12558127-las-reglas-de-cancelacion-tardia-no-presentacion-ahora-te-permiten-cobrar-porcentajes-del-precio-del-servicio.md)
- [Cambiar las fuentes en las páginas de pago](https://help.momence.com/es/articles/6546110-cambiar-las-fuentes-en-las-paginas-de-pago.md)
- [Personaliza la biblioteca de videos bajo demanda](https://help.momence.com/es/articles/9106885-personaliza-la-biblioteca-de-videos-bajo-demanda.md)
- [Eliminar el texto 'lugares restantes' de las páginas de pago](https://help.momence.com/es/articles/8418175-eliminar-el-texto-lugares-restantes-de-las-paginas-de-pago.md)
- [Recoger números de teléfono en pagos](https://help.momence.com/es/articles/8418007-recoger-numeros-de-telefono-en-pagos.md)
- [Personaliza tus páginas de pago](https://help.momence.com/es/articles/6064087-personaliza-tus-paginas-de-pago.md)
- [Cómo personalizar los términos que usas con los clientes \(ej. Clase o Evento / Ejercicio o Lección, etc.\)](https://help.momence.com/es/articles/9868846-como-personalizar-los-terminos-que-usas-con-los-clientes-ej-clase-o-evento-ejercicio-o-leccion-etc.md)
- [Cómo prevenir que los clientes se reserven dos veces en una clase](https://help.momence.com/es/articles/10374836-como-prevenir-que-los-clientes-se-reserven-dos-veces-en-una-clase.md)
- [Ubicaciones Físicas](https://help.momence.com/es/articles/8676182-ubicaciones-fisicas.md): Este artículo describe cómo funcionan las ubicaciones físicas y te ayuda a organizar tus ubicaciones y espacios del estudio.
- [Agregue Ubicaciones Físicas, Agregue Salas dentro de Ubicaciones Físicas para ayudar a los clientes a reservar más fácilmente.](https://help.momence.com/es/articles/8686187-agregue-ubicaciones-fisicas-agregue-salas-dentro-de-ubicaciones-fisicas-para-ayudar-a-los-clientes-a-reservar-mas-facilmente.md)
- [Cómo ajustar las coordenadas de una ubicación](https://help.momence.com/es/articles/10658798-como-ajustar-las-coordenadas-de-una-ubicacion.md)
- [Rediseño de Ubicaciones](https://help.momence.com/es/articles/11854209-rediseno-de-ubicaciones.md)
- [Elija el tiempo de los correos de recordatorio de clase](https://help.momence.com/es/articles/8404560-elija-el-tiempo-de-los-correos-de-recordatorio-de-clase.md)
- [Enviar correos electrónicos transaccionales en tu zona horaria \(en lugar de la del cliente\)](https://help.momence.com/es/articles/8438185-enviar-correos-electronicos-transaccionales-en-tu-zona-horaria-en-lugar-de-la-del-cliente.md)
- [Mostrar precios en la moneda local del cliente](https://help.momence.com/es/articles/8418268-mostrar-precios-en-la-moneda-local-del-cliente.md)
- [Configura tus tasas de impuestos](https://help.momence.com/es/articles/8438202-configura-tus-tasas-de-impuestos.md)
- [Añadir / Actualizar una tarjeta guardada como anfitrión + ver tu historial de facturación.](https://help.momence.com/es/articles/8520155-anadir-actualizar-una-tarjeta-guardada-como-anfitrion-ver-tu-historial-de-facturacion.md)
- [¿Cómo transfiero la propiedad de un negocio?](https://help.momence.com/es/articles/9199160-como-transfiero-la-propiedad-de-un-negocio.md)
- [Cómo configurar ajustes fiscales por ubicación](https://help.momence.com/es/articles/9927433-como-configurar-ajustes-fiscales-por-ubicacion.md)
- [¿Dónde está mi 1099?](https://help.momence.com/es/articles/14660192-donde-esta-mi-1099.md)

### Citas

- [Citas: Configuración de tablero, ajustes de tablero y ajustes de servicio, explicados](https://help.momence.com/es/articles/12005798-citas-configuracion-de-tablero-ajustes-de-tablero-y-ajustes-de-servicio-explicados.md)
- [Preguntas frecuentes sobre Appointment Services](https://help.momence.com/es/articles/12027013-preguntas-frecuentes-sobre-appointment-services.md)
- [Preguntas frecuentes sobre la programación - Citas](https://help.momence.com/es/articles/12026705-preguntas-frecuentes-sobre-la-programacion-citas.md)
- [Preguntas frecuentes sobre precios, pagos, tarifas de pago, facturación de seguros y nómina - Citas](https://help.momence.com/es/articles/12026791-preguntas-frecuentes-sobre-precios-pagos-tarifas-de-pago-facturacion-de-seguros-y-nomina-citas.md)
- [Preguntas frecuentes sobre la lista de espera - Citas](https://help.momence.com/es/articles/12026801-preguntas-frecuentes-sobre-la-lista-de-espera-citas.md)
- [Configuración y preguntas frecuentes sobre formularios de admisión](https://help.momence.com/es/articles/12007139-configuracion-y-preguntas-frecuentes-sobre-formularios-de-admision.md)
- [Preguntas frecuentes de solución de problemas - Citas](https://help.momence.com/es/articles/12026906-preguntas-frecuentes-de-solucion-de-problemas-citas.md)
- [Variantes de servicio de cita](https://help.momence.com/es/articles/12694193-variantes-de-servicio-de-cita.md)
- [La gestión de asistentes a citas se optimiza](https://help.momence.com/es/articles/11795934-la-gestion-de-asistentes-a-citas-se-optimiza.md)
- [Las citas obtienen nuevas opciones para mostrar el precio de pago](https://help.momence.com/es/articles/11795900-las-citas-obtienen-nuevas-opciones-para-mostrar-el-precio-de-pago.md)
- [Tiempos de Preparación y Finalización](https://help.momence.com/es/articles/10385938-tiempos-de-preparacion-y-finalizacion.md)
- [Notas del Cliente \(Notas SOAP\)](https://help.momence.com/es/articles/10471427-notas-del-cliente-notas-soap.md)
- [Editar Disponibilidad del Personal para Múltiples Servicios de una Vez](https://help.momence.com/es/articles/10059490-editar-disponibilidad-del-personal-para-multiples-servicios-de-una-vez.md)
- [Asignar servicios adicionales a personal específico](https://help.momence.com/es/articles/10059485-asignar-servicios-adicionales-a-personal-especifico.md)
- [Automatiza tarifas de ausencias sin aviso y cancelaciones tardías de citas](https://help.momence.com/es/articles/10166934-automatiza-tarifas-de-ausencias-sin-aviso-y-cancelaciones-tardias-de-citas.md)
- [Los clientes ahora pueden reservar múltiples servicios en un solo pago](https://help.momence.com/es/articles/10518287-los-clientes-ahora-pueden-reservar-multiples-servicios-en-un-solo-pago.md)
- [Sigue el progreso con Fotos del Antes y Después + Otras Estadísticas, utilizando Formulario de Admisión](https://help.momence.com/es/articles/11329135-sigue-el-progreso-con-fotos-del-antes-y-despues-otras-estadisticas-utilizando-formulario-de-admision.md)
- [El personal ahora puede firmar Formularios de Admisión y Notas SOAP](https://help.momence.com/es/articles/11840896-el-personal-ahora-puede-firmar-formularios-de-admision-y-notas-soap.md)
- [Lista de funciones específicas para salones](https://help.momence.com/es/articles/13711728-lista-de-funciones-especificas-para-salones.md)

### Aplicaciones e integraciones

- [Preguntas frecuentes de la app móvil para clientes](https://help.momence.com/es/articles/12143278-preguntas-frecuentes-de-la-app-movil-para-clientes.md)
- [Los clientes ahora pueden habilitar/controlar las notificaciones push desde su aplicación móvil](https://help.momence.com/es/articles/11062301-los-clientes-ahora-pueden-habilitar-controlar-las-notificaciones-push-desde-su-aplicacion-movil.md)
- [Revisa la Nueva Versión de la App Móvil de Momence](https://help.momence.com/es/articles/10223733-revisa-la-nueva-version-de-la-app-movil-de-momence.md)
- [Solicitar una app con marca propia \(app móvil personalizada\)](https://help.momence.com/es/articles/15862446-solicitar-una-app-con-marca-propia-app-movil-personalizada.md)
- [Leads - un recorrido por el panel](https://help.momence.com/es/articles/8296124-leads-un-recorrido-por-el-panel.md)
- [Plugin de Reseñas: muestra tus reseñas de Momence en tu sitio web](https://help.momence.com/es/articles/8289323-plugin-de-resenas-muestra-tus-resenas-de-momence-en-tu-sitio-web.md)
- [Seguimiento de Facebook/Meta Pixel](https://help.momence.com/es/articles/7973057-seguimiento-de-facebook-meta-pixel.md): El artículo a continuación describe cómo realizar el seguimiento de publicidad social con Facebook Pixel a través de Momence
- [Obteniendo reseñas de clientes](https://help.momence.com/es/articles/7047158-obteniendo-resenas-de-clientes.md): Este artículo describe cómo funcionan las reseñas de Momence, cómo habilitarlo y cómo sincronizarlo con Google.
- [¿Dónde puedo cancelar una aplicación anfitrión?](https://help.momence.com/es/articles/9406802-donde-puedo-cancelar-una-aplicacion-anfitrion.md)
- [Dónde encontrar su contrato, su historial de facturación + cómo agregar o eliminar aplicaciones](https://help.momence.com/es/articles/10280092-donde-encontrar-su-contrato-su-historial-de-facturacion-como-agregar-o-eliminar-aplicaciones.md)
- [Rellenador de plazas recibe nuevas funciones](https://help.momence.com/es/articles/11995610-rellenador-de-plazas-recibe-nuevas-funciones.md): Alertas de baja asistencia, Mensajería en la app, Segmentación por hora de clase, Mejoras en la lógica de precios
- [Spotfiller](https://help.momence.com/es/articles/10479704-spotfiller.md)
- [Empieza con el Gestor de Anuncios](https://help.momence.com/es/articles/9573931-empieza-con-el-gestor-de-anuncios.md)
- [Leads - un recorrido del panel de control](https://help.momence.com/es/articles/8475375-leads-un-recorrido-del-panel-de-control.md)
- [Recopilación y Gestión de Leads](https://help.momence.com/es/articles/7165021-recopilacion-y-gestion-de-leads.md): Este artículo describe cómo crear y recopilar leads en tu Panel desde tu sitio web, Facebook & Instagram, códigos QR, etc.
- [Cómo crear un lead desde el Panel de control](https://help.momence.com/es/articles/7924309-como-crear-un-lead-desde-el-panel-de-control.md): El siguiente artículo describe cómo recopilar leads manualmente desde su Panel de control
- [Cómo conectar Facebook e Instagram para recopilar leads](https://help.momence.com/es/articles/7924316-como-conectar-facebook-e-instagram-para-recopilar-leads.md): El artículo a continuación te ayuda a conectar tu aplicación de Leads a Facebook para que puedas recopilar leads de Facebook e Instagram.
- [Resolución de problemas en la integración de Leads de Facebook](https://help.momence.com/es/articles/7969834-resolucion-de-problemas-en-la-integracion-de-leads-de-facebook.md): El artículo a continuación te guía a través de los pasos de solución de problemas en aquellos casos en los que la integración de Leads de Facebook no está funcionando.
- [Nutrindo Leads con secuencias](https://help.momence.com/es/articles/7924397-nutrindo-leads-con-secuencias.md): El artículo a continuación describe cómo canalizar los leads recogidos a través de la app de Leads hacia secuencias para nutrirlos.
- [Contactar clientes potenciales a través de correo electrónico y SMS](https://help.momence.com/es/articles/7924363-contactar-clientes-potenciales-a-traves-de-correo-electronico-y-sms.md): Este artículo describe cómo utilizar la aplicación de Clientes potenciales para nutrir a tus clientes potenciales mediante correo electrónico y SMS
- [Cómo Crear un Formulario de Lead para tu Sitio Web y dirigir esos leads](https://help.momence.com/es/articles/7240312-como-crear-un-formulario-de-lead-para-tu-sitio-web-y-dirigir-esos-leads.md): Este artículo describe en detalle cómo añadir el formulario de leads a tu sitio web. También incluye un video con un proceso paso a paso.
- [Preguntas frecuentes de ClassPass](https://help.momence.com/es/articles/11089060-preguntas-frecuentes-de-classpass.md)
- [Integrar Classpass](https://help.momence.com/es/articles/7033880-integrar-classpass.md): Este artículo explica cómo conectar tu cuenta de Momence con Classpass y los problemas comunes que puedes enfrentar.
- [Wellhub](https://help.momence.com/es/articles/9234710-wellhub.md)
- [Integración Momence × Wellhub — Preguntas frecuentes](https://help.momence.com/es/articles/14856299-integracion-momence-wellhub-preguntas-frecuentes.md)
- [Urban Sports Club](https://help.momence.com/es/articles/12273158-urban-sports-club.md)
- [¿Qué es el ID de MyClubs y cómo funciona?](https://help.momence.com/es/articles/10534699-que-es-el-id-de-myclubs-y-como-funciona.md)
- [Integración Momence + QuickBooks](https://help.momence.com/es/articles/12996556-integracion-momence-quickbooks.md): Aprende cómo conectar Momence con QuickBooks, asignar clientes y categorías de ingresos, y entender cómo se sincronizan y respaldan las transacciones para una teneduría de libros precisa.
- [Actualización de Contabilidad: Categorización a Nivel Micro para Quickbooks](https://help.momence.com/es/articles/10008659-actualizacion-de-contabilidad-categorizacion-a-nivel-micro-para-quickbooks.md)
- [Integrar Fiskaly](https://help.momence.com/es/articles/13892904-integrar-fiskaly.md)
- [Integración de Xero – Preguntas frecuentes](https://help.momence.com/es/articles/12904405-integracion-de-xero-preguntas-frecuentes.md): Automatiza tu teneduría de libros sincronizando directamente las categorías de ingresos de Momence en Xero.
- [Integración con Spivi](https://help.momence.com/es/articles/8233542-integracion-con-spivi.md)
- [Seguimiento de Google Analytics \(GA4\) con Google Tag Manager](https://help.momence.com/es/articles/8114571-seguimiento-de-google-analytics-ga4-con-google-tag-manager.md)
- [Preguntas frecuentes sobre Google Analytics](https://help.momence.com/es/articles/12904358-preguntas-frecuentes-sobre-google-analytics.md): Preguntas comunes sobre la configuración de GA4, la activación de eventos y el seguimiento de compras desde tu sitio Momence.
- [Integra Momence con Mailchimp](https://help.momence.com/es/articles/6093837-integra-momence-con-mailchimp.md)
- [Con la integración de Mailchimp, ¿qué acción hace que los clientes se agreguen desde Momence?](https://help.momence.com/es/articles/9337948-con-la-integracion-de-mailchimp-que-accion-hace-que-los-clientes-se-agreguen-desde-momence.md)
- [Integrar Whatsapp](https://help.momence.com/es/articles/11101994-integrar-whatsapp.md)
- [Preguntas frecuentes de Zapier](https://help.momence.com/es/articles/12935473-preguntas-frecuentes-de-zapier.md)
- [Integra Momence con Zapier](https://help.momence.com/es/articles/6273810-integra-momence-con-zapier.md)
- [Conectar Momence con Zoom](https://help.momence.com/es/articles/13603197-conectar-momence-con-zoom.md): Descubre más sobre la integración de Momence × Zoom: conectar cuentas, límites de reuniones y gestión de subcuentas.
- [Conectar Zoom, desactivar PMI, activar el registro automático y enviar de forma automática grabaciones de Zoom](https://help.momence.com/es/articles/9114491-conectar-zoom-desactivar-pmi-activar-el-registro-automatico-y-enviar-de-forma-automatica-grabaciones-de-zoom.md)
- [Límite de tasa de Zoom](https://help.momence.com/es/articles/7009499-limite-de-tasa-de-zoom.md): Este artículo cubre la razón por la cual recibiste un correo electrónico sobre haber alcanzado el límite de tasa de Zoom, o por qué algunas clases no tienen un enlace de Zoom.
- [Google Calendar \(GCal\) – Preguntas frecuentes](https://help.momence.com/es/articles/12904416-google-calendar-gcal-preguntas-frecuentes.md): Sincroniza tus clases y citas de Momence perfectamente con Google Calendar.
- [Personal: Conecta tu Google Calendar a Momence](https://help.momence.com/es/articles/6637346-personal-conecta-tu-google-calendar-a-momence.md)
- [Re-conexión requerida para tu nueva integración de Zoom](https://help.momence.com/es/articles/7872713-re-conexion-requerida-para-tu-nueva-integracion-de-zoom.md): El siguiente artículo describe cómo actualizar tu integración de Zoom para que continúe funcionando después de junio de 2023.
- [Recordatorio de desaprobación de Zoom JWT](https://help.momence.com/es/articles/7052611-recordatorio-de-desaprobacion-de-zoom-jwt.md): Este artículo tiene como objetivo proporcionar contexto sobre el Registro de Desaprobación de Zoom JWT y cómo Momence abordará este cambio.
- [Capacidad de desbloqueo basada en ubicación](https://help.momence.com/es/articles/9341637-capacidad-de-desbloqueo-basada-en-ubicacion.md)
- [Integración de Kisi](https://help.momence.com/es/articles/8945511-integracion-de-kisi.md)
- [Integración de Pasaporte -- Acceso Remoto a Puerta por Etiqueta](https://help.momence.com/es/articles/9535201-integracion-de-pasaporte-acceso-remoto-a-puerta-por-etiqueta.md)

### Clases / Eventos / Programación

- [Preguntas frecuentes sobre Programación / Publicación - Clases](https://help.momence.com/es/articles/12027523-preguntas-frecuentes-sobre-programacion-publicacion-clases.md)
- [Preguntas frecuentes sobre configuración y restricciones - Clases](https://help.momence.com/es/articles/12027801-preguntas-frecuentes-sobre-configuracion-y-restricciones-clases.md)
- [Editar / Cancelar / Eliminar Preguntas Frecuentes - Clases](https://help.momence.com/es/articles/12027563-editar-cancelar-eliminar-preguntas-frecuentes-clases.md)
- [Preguntas frecuentes sobre ajustes de profesores - Clases](https://help.momence.com/es/articles/12027969-preguntas-frecuentes-sobre-ajustes-de-profesores-clases.md)
- [Preguntas Frecuentes de la lista de espera - Clases](https://help.momence.com/es/articles/12028307-preguntas-frecuentes-de-la-lista-de-espera-clases.md)
- [Configuración de la política de cancelación / Preguntas frecuentes](https://help.momence.com/es/articles/12027358-configuracion-de-la-politica-de-cancelacion-preguntas-frecuentes.md)
- [Preguntas frecuentes de Retiros, Niveles, Semestres, Talleres - Clases](https://help.momence.com/es/articles/12028569-preguntas-frecuentes-de-retiros-niveles-semestres-talleres-clases.md)
- [Cambia fácilmente las plantillas de clase](https://help.momence.com/es/articles/10166850-cambia-facilmente-las-plantillas-de-clase.md)
- [Defina cuándo \(y con qué frecuencia\) los profesores pueden ser programados para clases](https://help.momence.com/es/articles/12277418-defina-cuando-y-con-que-frecuencia-los-profesores-pueden-ser-programados-para-clases.md)
- [Publicaciones Comunitarias: comparte anuncios con tus clientes y comienza una conversación](https://help.momence.com/es/articles/8441192-publicaciones-comunitarias-comparte-anuncios-con-tus-clientes-y-comienza-una-conversacion.md)
- [Niveles de Acceso](https://help.momence.com/es/articles/8662228-niveles-de-acceso.md): Este artículo describe qué son los niveles de acceso y cómo puede usarlos para construir una comunidad con sus clientes.
- [Cómo editar o eliminar una publicación de la comunidad](https://help.momence.com/es/articles/9367552-como-editar-o-eliminar-una-publicacion-de-la-comunidad.md)
- [Complementos / Widgets - Preguntas frecuentes](https://help.momence.com/es/articles/12029975-complementos-widgets-preguntas-frecuentes.md)
- [Preguntas frecuentes sobre entrenamientos - todo](https://help.momence.com/es/articles/12030447-preguntas-frecuentes-sobre-entrenamientos-todo.md)
- [Nuevas Funcionalidades Lanzadas: Actualizaciones de Entrenamientos](https://help.momence.com/es/articles/10008664-nuevas-funcionalidades-lanzadas-actualizaciones-de-entrenamientos.md)
- [Entrenamientos: Estadísticas de Finalización y Listas de Participantes Visibles para los Clientes.](https://help.momence.com/es/articles/10167173-entrenamientos-estadisticas-de-finalizacion-y-listas-de-participantes-visibles-para-los-clientes.md)

### Pagos / Reembolsos / Descuentos / Tarjetas regalo / Recomendaciones / Etiquetas

- [Vender productos / Preguntas frecuentes sobre cobros](https://help.momence.com/es/articles/12028713-vender-productos-preguntas-frecuentes-sobre-cobros.md)
- [¿Qué escáner de códigos de barras debo ordenar?](https://help.momence.com/es/articles/10546930-que-escaner-de-codigos-de-barras-debo-ordenar.md)
- [Stripe / Preguntas frecuentes sobre pagos](https://help.momence.com/es/articles/12028686-stripe-preguntas-frecuentes-sobre-pagos.md)
- [Aceptar tarjetas HSA / FSA con Momence](https://help.momence.com/es/articles/12608770-aceptar-tarjetas-hsa-fsa-con-momence.md): Aprende cómo habilitar pagos HSA/FSA en Momence configurando tu Código de Categoría de Comercio \(MCC\) de Stripe.
- [Ajusta cómo se comparten las tarifas de procesamiento de pagos con los clientes](https://help.momence.com/es/articles/11391582-ajusta-como-se-comparten-las-tarifas-de-procesamiento-de-pagos-con-los-clientes.md)
- [Preguntas frecuentes sobre el plan de pagos](https://help.momence.com/es/articles/12029882-preguntas-frecuentes-sobre-el-plan-de-pagos.md)
- [Personalizar un plan de pago](https://help.momence.com/es/articles/11709686-personalizar-un-plan-de-pago.md)
- [Preguntas frecuentes sobre la Teneduría de Libros Automatizada](https://help.momence.com/es/articles/12029948-preguntas-frecuentes-sobre-la-teneduria-de-libros-automatizada.md)
- [Créditos Monetarios Promocionales vs Créditos Monetarios Reales](https://help.momence.com/es/articles/12272465-creditos-monetarios-promocionales-vs-creditos-monetarios-reales.md)
- [Códigos de descuento, Reglas de Precio, Recomendaciones, Etiquetas - Preguntas Frecuentes](https://help.momence.com/es/articles/12030001-codigos-de-descuento-reglas-de-precio-recomendaciones-etiquetas-preguntas-frecuentes.md)
- [Preguntas frecuentes sobre libros mayores de matrícula](https://help.momence.com/es/articles/9612872-preguntas-frecuentes-sobre-libros-mayores-de-matricula.md)
- [Visión general de los libros de matrícula.](https://help.momence.com/es/articles/10228106-vision-general-de-los-libros-de-matricula.md)
- [Entendiendo el origen de las tarjetas de regalo no emitidas recibidas por los clientes](https://help.momence.com/es/articles/9145826-entendiendo-el-origen-de-las-tarjetas-de-regalo-no-emitidas-recibidas-por-los-clientes.md)
- [Preguntas frecuentes sobre tarjetas regalo](https://help.momence.com/es/articles/12029899-preguntas-frecuentes-sobre-tarjetas-regalo.md)

### Gestión y comunicación con el cliente

- [Preguntas frecuentes sobre la comunicación con el cliente](https://help.momence.com/es/articles/12028621-preguntas-frecuentes-sobre-la-comunicacion-con-el-cliente.md)
- [Convertir un mensaje de la bandeja de entrada en una tarea para el personal, mostrar contexto al personal](https://help.momence.com/es/articles/10073475-convertir-un-mensaje-de-la-bandeja-de-entrada-en-una-tarea-para-el-personal-mostrar-contexto-al-personal.md)
- [Introducción: Plantillas de SMS Transaccional](https://help.momence.com/es/articles/10309649-introduccion-plantillas-de-sms-transaccional.md)
- [La nueva regla de la FTC 'Click to Cancel' -- Lo que debes saber](https://help.momence.com/es/articles/11101261-la-nueva-regla-de-la-ftc-click-to-cancel-lo-que-debes-saber.md)
- [Actualización de la bandeja de entrada: el reenvío de correos electrónicos ahora está activo](https://help.momence.com/es/articles/11786746-actualizacion-de-la-bandeja-de-entrada-el-reenvio-de-correos-electronicos-ahora-esta-activo.md)
- [Llamadas Salientes desde la Bandeja de entrada de Momence](https://help.momence.com/es/articles/10250719-llamadas-salientes-desde-la-bandeja-de-entrada-de-momence.md)
- [Preguntas frecuentes sobre la recopilación y gestión de información del cliente](https://help.momence.com/es/articles/12028601-preguntas-frecuentes-sobre-la-recopilacion-y-gestion-de-informacion-del-cliente.md)
- [Cumplimiento de HIPAA en Momence](https://help.momence.com/es/articles/12609410-cumplimiento-de-hipaa-en-momence.md): Este artículo explica cómo se gestiona la información relacionada con HIPAA dentro de Momence, específicamente cómo se almacenan las notas SOAP, quién tiene acceso a ellas y cómo se tratan en los i...
- [Etiquetar a los clientes que reservan clases específicas](https://help.momence.com/es/articles/9731480-etiquetar-a-los-clientes-que-reservan-clases-especificas.md)
- [Fricción de inscripción de nuevos clientes: MBO versus Momence](https://help.momence.com/es/articles/6536690-friccion-de-inscripcion-de-nuevos-clientes-mbo-versus-momence.md)
- [Preguntas frecuentes sobre el auto check-in](https://help.momence.com/es/articles/12030069-preguntas-frecuentes-sobre-el-auto-check-in.md)
- [Imprimir credenciales escaneables para visitantes](https://help.momence.com/es/articles/11481644-imprimir-credenciales-escaneables-para-visitantes.md)
- [Configuración de cuenta de hijo / Preguntas frecuentes](https://help.momence.com/es/articles/8400640-configuracion-de-cuenta-de-hijo-preguntas-frecuentes.md)
- [Agregar una exención infantil](https://help.momence.com/es/articles/8194970-agregar-una-exencion-infantil.md)
- [Renuncias personalizadas](https://help.momence.com/es/articles/10035496-renuncias-personalizadas.md)
- [Contratos de Suscripción vs Exenciones de Membresía. ¿Cuál es la diferencia?](https://help.momence.com/es/articles/9892882-contratos-de-suscripcion-vs-exenciones-de-membresia-cual-es-la-diferencia.md)
- [Descargar exenciones como PDFs](https://help.momence.com/es/articles/9535198-descargar-exenciones-como-pdfs.md)
- [Política de Privacidad](https://help.momence.com/es/articles/10617854-politica-de-privacidad.md)
- [Seguimiento de Cinturones, Rankings de Clientes, o Desafíos](https://help.momence.com/es/articles/9641438-seguimiento-de-cinturones-rankings-de-clientes-o-desafios.md)

### Marketing

- [Webinars / Visión general - Preguntas frecuentes](https://help.momence.com/es/articles/12030798-webinars-vision-general-preguntas-frecuentes.md)
- [Webchat - Preguntas Frecuentes](https://help.momence.com/es/articles/12030796-webchat-preguntas-frecuentes.md)
- [Preguntas frecuentes sobre leads](https://help.momence.com/es/articles/12030800-preguntas-frecuentes-sobre-leads.md)
- [Secuencias - Preguntas frecuentes](https://help.momence.com/es/articles/12030801-secuencias-preguntas-frecuentes.md)
- [Mensajes únicos - Preguntas frecuentes](https://help.momence.com/es/articles/12030802-mensajes-unicos-preguntas-frecuentes.md)
- [Reseñas - Preguntas frecuentes](https://help.momence.com/es/articles/12030807-resenas-preguntas-frecuentes.md)
- [Plantillas para Marketing - Preguntas frecuentes](https://help.momence.com/es/articles/12030810-plantillas-para-marketing-preguntas-frecuentes.md)
- [Servicio de nombres de dominio \(DNS\) - Preguntas frecuentes](https://help.momence.com/es/articles/12030799-servicio-de-nombres-de-dominio-dns-preguntas-frecuentes.md)
- [Preguntas frecuentes sobre recomendaciones](https://help.momence.com/es/articles/9844918-preguntas-frecuentes-sobre-recomendaciones.md)
- [Cómo incentivar a los clientes para que compren con beneficios vinculados a las compras](https://help.momence.com/es/articles/9830509-como-incentivar-a-los-clientes-para-que-compren-con-beneficios-vinculados-a-las-compras.md)
- [Embudos](https://help.momence.com/es/articles/9764461-embudos.md)
- [Las Secuencias obtienen 3 Nuevas Condiciones Verdadero/Falso](https://help.momence.com/es/articles/10043236-las-secuencias-obtienen-3-nuevas-condiciones-verdadero-falso.md)
- [NUEVO: Visualización de Etapas de Lead más Función de Arrastrar y Soltar](https://help.momence.com/es/articles/10296533-nuevo-visualizacion-de-etapas-de-lead-mas-funcion-de-arrastrar-y-soltar.md): La organización de tu proceso de ventas ahora es 10 veces más fácil para ti y tu equipo con nuestra nueva visualización de Etapas de Lead y la función de arrastrar y soltar 💯
- [Las plantillas de WhatsApp ahora se pueden enviar desde Secuencias como Acciones, basadas en los Disparadores que usted elija.](https://help.momence.com/es/articles/11564884-las-plantillas-de-whatsapp-ahora-se-pueden-enviar-desde-secuencias-como-acciones-basadas-en-los-disparadores-que-usted-elija.md)
- [Redirigir clientes a una página de agradecimiento personalizada para el seguimiento de eventos](https://help.momence.com/es/articles/12676206-redirigir-clientes-a-una-pagina-de-agradecimiento-personalizada-para-el-seguimiento-de-eventos.md)

### Subscriptions & Packages

- [Preguntas frecuentes generales sobre suscripciones](https://help.momence.com/es/articles/12030160-preguntas-frecuentes-generales-sobre-suscripciones.md)
- [Preguntas frecuentes sobre Renovación, Congelación y Fallos - Suscripciones](https://help.momence.com/es/articles/12030267-preguntas-frecuentes-sobre-renovacion-congelacion-y-fallos-suscripciones.md)
- [Límites de uso, transferencia de créditos y sobrerreserva - Suscripciones](https://help.momence.com/es/articles/12030278-limites-de-uso-transferencia-de-creditos-y-sobrerreserva-suscripciones.md)
- [Preguntas frecuentes sobre pases de invitado / regalos - Suscripciones](https://help.momence.com/es/articles/12030353-preguntas-frecuentes-sobre-pases-de-invitado-regalos-suscripciones.md)
- [Ofertas de introducción / Preguntas frecuentes sobre pruebas - Suscripciones](https://help.momence.com/es/articles/12030356-ofertas-de-introduccion-preguntas-frecuentes-sobre-pruebas-suscripciones.md)
- [Preguntas frecuentes sobre Compartir / Ocultar / Reordenar - Suscripciones](https://help.momence.com/es/articles/12030359-preguntas-frecuentes-sobre-compartir-ocultar-reordenar-suscripciones.md)
- [Preguntas frecuentes sobre transferencias - Suscripciones](https://help.momence.com/es/articles/12030364-preguntas-frecuentes-sobre-transferencias-suscripciones.md)
- [Suscripciones bajo demanda - Preguntas frecuentes](https://help.momence.com/es/articles/12030368-suscripciones-bajo-demanda-preguntas-frecuentes.md)
- [Preguntas frecuentes sobre cancelaciones - Suscripciones](https://help.momence.com/es/articles/12030378-preguntas-frecuentes-sobre-cancelaciones-suscripciones.md)
- [Preguntas frecuentes sobre configuración de pago/precio - Suscripciones](https://help.momence.com/es/articles/12030380-preguntas-frecuentes-sobre-configuracion-de-pago-precio-suscripciones.md)
- [Preguntas frecuentes sobre paquetes](https://help.momence.com/es/articles/12028671-preguntas-frecuentes-sobre-paquetes.md)

### Productos

- [Preguntas frecuentes del producto](https://help.momence.com/es/articles/12029985-preguntas-frecuentes-del-producto.md)
- [Verificaciones de Inventario](https://help.momence.com/es/articles/10548123-verificaciones-de-inventario.md)

### Informes y análisis

- [Preguntas frecuentes sobre Informes y Analytics](https://help.momence.com/es/articles/12030052-preguntas-frecuentes-sobre-informes-y-analytics.md)
- [Analiza Poderosamente el Estado de tu Negocio con Nuevos Filtros y Agregados de Insights](https://help.momence.com/es/articles/10262642-analiza-poderosamente-el-estado-de-tu-negocio-con-nuevos-filtros-y-agregados-de-insights.md)
- [Rendimiento y ventas de citas y productos por personal](https://help.momence.com/es/articles/12739013-rendimiento-y-ventas-de-citas-y-productos-por-personal.md)
- [Veo más paquetes activos en mis informes de lo que veo en la página de detalles de los paquetes. ¿Por qué es eso?](https://help.momence.com/es/articles/11511542-veo-mas-paquetes-activos-en-mis-informes-de-lo-que-veo-en-la-pagina-de-detalles-de-los-paquetes-por-que-es-eso.md)

### Contenido bajo demanda

- [Preguntas frecuentes sobre contenido bajo demanda](https://help.momence.com/es/articles/12028651-preguntas-frecuentes-sobre-contenido-bajo-demanda.md)
- [Biblioteca bajo demanda / Descripción general de suscripciones](https://help.momence.com/es/articles/6964239-biblioteca-bajo-demanda-descripcion-general-de-suscripciones.md)
- [Sube contenido a demanda a través de Colecciones o Cursos](https://help.momence.com/es/articles/8296185-sube-contenido-a-demanda-a-traves-de-colecciones-o-cursos.md)
- [¿Colecciones o Cursos?](https://help.momence.com/es/articles/5886716-colecciones-o-cursos.md): ¿Cuál es el adecuado para ti?
- [Informe de vistas de video - vea cómo están rindiendo sus videos](https://help.momence.com/es/articles/8411694-informe-de-vistas-de-video-vea-como-estan-rindiendo-sus-videos.md)
- [¿Cómo creo un cuestionario o examen?](https://help.momence.com/es/articles/9289730-como-creo-un-cuestionario-o-examen.md)
- [Cambiar los precios de alquiler de los videos de una colección](https://help.momence.com/es/articles/8387985-cambiar-los-precios-de-alquiler-de-los-videos-de-una-coleccion.md)
- [Cambiar los precios de alquiler de todos los videos en una colección de forma masiva](https://help.momence.com/es/articles/8391399-cambiar-los-precios-de-alquiler-de-todos-los-videos-en-una-coleccion-de-forma-masiva.md)
- [Crea una colección para videos bajo demanda](https://help.momence.com/es/articles/6964235-crea-una-coleccion-para-videos-bajo-demanda.md)
- [Subir videos a una colección de videos a demanda](https://help.momence.com/es/articles/6964230-subir-videos-a-una-coleccion-de-videos-a-demanda.md)
- [¿Cómo funcionan las etiquetas para contenido bajo demanda?](https://help.momence.com/es/articles/5987456-como-funcionan-las-etiquetas-para-contenido-bajo-demanda.md)
- [Personaliza la biblioteca de video a pedido](https://help.momence.com/es/articles/8392366-personaliza-la-biblioteca-de-video-a-pedido.md)
- [¿Cómo creo un Curso a Pedido?](https://help.momence.com/es/articles/5901633-como-creo-un-curso-a-pedido.md)
- [Visión general de los Cursos de Video](https://help.momence.com/es/articles/5894659-vision-general-de-los-cursos-de-video.md): Videos a demanda pueden presentarse a los clientes en dos estilos: colecciones y cursos. Los cursos añaden un poco más de estructura.
- [¿Cómo configuro el dripping de contenido para mi curso de video Bajo Demanda?](https://help.momence.com/es/articles/9273462-como-configuro-el-dripping-de-contenido-para-mi-curso-de-video-bajo-demanda.md)
- [Cree una suscripción bajo demanda](https://help.momence.com/es/articles/8233685-cree-una-suscripcion-bajo-demanda.md)

### Franquicia / Corporativo

- [Tablero Corporativo](https://help.momence.com/es/articles/10119082-tablero-corporativo.md)
- [Preguntas frecuentes sobre las tarifas de regalías de franquicia](https://help.momence.com/es/articles/10439072-preguntas-frecuentes-sobre-las-tarifas-de-regalias-de-franquicia.md)
- [Panel Corporativo: Creación de Nuevos Franquiciados](https://help.momence.com/es/articles/10459439-panel-corporativo-creacion-de-nuevos-franquiciados.md)
- [Panel de Control Corporativo: Gestionar Entidades](https://help.momence.com/es/articles/10459474-panel-de-control-corporativo-gestionar-entidades.md)
- [Plantillas Corporativas de Marketing por Correo Electrónico y SMS](https://help.momence.com/es/articles/10768446-plantillas-corporativas-de-marketing-por-correo-electronico-y-sms.md)
- [Corporativo: Copiar secuencias, fuentes de liderazgo o etiquetas a múltiples franquiciados](https://help.momence.com/es/articles/10829447-corporativo-copiar-secuencias-fuentes-de-liderazgo-o-etiquetas-a-multiples-franquiciados.md)

### Solución de problemas / Obtener ayuda / Sugerencias de funciones

- [Cómo encontrar soporte telefónico](https://help.momence.com/es/articles/10438960-como-encontrar-soporte-telefonico.md)
- [¿Cómo obtengo ayuda del soporte de Momence?](https://help.momence.com/es/articles/9273461-como-obtengo-ayuda-del-soporte-de-momence.md)
- [Con Google Calendar, ¿es posible que el personal solo vea sus propias clases/citas?](https://help.momence.com/es/articles/11534742-con-google-calendar-es-posible-que-el-personal-solo-vea-sus-propias-clases-citas.md)
- [¿Tus configuraciones de clase no se guardan? Intenta esto](https://help.momence.com/es/articles/11510853-tus-configuraciones-de-clase-no-se-guardan-intenta-esto.md)
- [¿Dónde puedo enviar una solicitud de función?](https://help.momence.com/es/articles/14295472-donde-puedo-enviar-una-solicitud-de-funcion.md)
- [¿Dónde puedo sugerir nuevas funciones?](https://help.momence.com/es/articles/9307028-donde-puedo-sugerir-nuevas-funciones.md)