Momence is only compatible with the BBPOS WisePOS E Card Reader.

You can order this device directly from Stripe here:

Install/charge the battery

  • From back of device, in the the bottom left, remove cover. Note: it can take a significant amount of force to open the battery door. A house key or small coin may help.

  • Slide battery into the exposed slot with gold connectors aligned

  • Charge the reader -- plug cable into the port with the lightning bolt symbol

  • Power on the device

In a countertop deployment, leaving the device on for extended periods is expected. With a full charge, you can expect the battery to last about eight hours.

Connect the reader to the internet

  • Select Settings > Wifi Settings > choose the network and connect


  • Your WiFi network must use WPA-Personal or WPA2-Personal encryption and be password protected.

  • Both your computer and the reader must be on 2.4 GH wifi.

Pair it to Momence POS

  • In Momence, click Home > Point of Sale > Actions > New Card Reader

  • Choose a location & name the card reader

  • On the BBPOS device, from the left edge of the screen, swipe right to reveal a settings button -- Tap it and enter the admin PIN 07139

  • Under Admin Options, tap 'Generate a pairing code' for device registration

  • Enter the newly generated code into the Momence section titled Registration Code, then click 'Confirm registration'.

  • on BBPOS device, click the back arrow in the top left corner to exit

Test the connection

Choose or create a test customer. If the device is connected to your network, Momence POS will detect and display the reader when a card is used for payment

If you still need help, follow these Troubleshooting steps.

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