All Collections
Payments / Refunds / Point of Sale
Refund or void a transaction
Accept Direct Debit Payments
Interac Now Live for Canadian Hosts
How do I release funds to get paid?
Payment failures
Use Health Care Provider codes
Add a custom payment option
Send a receipt to a customer
Edit a card on file for a customer / or have them edit their own
How to add a drop-in customer to a class and charge or comp them
Help a customer pay for someone else, like a child or a friend
Offer customers a payment plan on high priced items / edit existing payment plans
Use a customer's card on file
View failed renewals / Manually rerun a failed renewal / Update your auto-rerun settings
How to charge customers for membership on the start date?
Failed or declined member payments
Automatically charge customers for their unpaid classes
Schedule a custom payment (Customers > Payment plans)
Connect Multiple Bank Accounts to One Dashboard
Sell a membership / Add someone to a membership
Add a subscription or pack to a customer's account for free
View Fees Charged in Stripe
Understanding Stripe Account Rejection and Next Steps
Sell Retail Products and Gift Cards on the Mobile App
Apple Pay on the Mobile App
Void vs Refund FAQ's
Split a payment in POS
Use 'Other' payment method in POS
Sell Credits through POS (for Money/Classes/Appointments)
Apple & Google Pay now accepted through POS
Set up an alternative payment method to use in POS
Take tips through the POS and Appointments pages, view tips in combined payroll report
Point of Sale Overview
*Workaround*: Allow a customer to pay for a membership with a gift card (or credits), then apply the balance to future renewals