Payments / Refunds / Point of Sale
Issue credit notes (for refunds, cancellations, etc.) directly from a customer's Payments tab
Sunsetting of Host Referall Program
Why do I need to create a new Stripe account to get paid by Momence
Connect Stripe
Order a Stripe Reader
Set up a BBPOS WisePOS E Card Reader
Migrating Stripe customer data to your new Stripe account
Connect Multiple Bank Accounts to One Dashboard
How do I release funds to get paid?
View Fees Charged in Stripe
Troubleshooting Terminal Connection Issues with Momence POS
Change DNS on MacOS
Payments for business in Indonesia
How to add a drop-in customer to a class and charge or comp them
Sell a membership / Add someone to a membership
How to charge customers for membership on the start date?
Add a subscription or pack to a customer's account for free
Sell Retail Products and Gift Cards on the Mobile App
Help a customer pay for someone else, like a child or a friend
Send a receipt to a customer
How to automatically charge customers for their unpaid classes
Use a customer's card on file
Edit a card on file for a customer / or have them edit their own
Can customers use money credits at checkout to split a payment?
Add a custom payment option
Apple Pay on the Mobile App
Use Health Care Provider codes
Split a payment in POS
Use 'Other' payment method in POS
Sell Credits through POS (for Money/Classes/Appointments)
Apple & Google Pay now accepted through POS
Set up an alternative payment method to use in POS
Take tips through the POS and Appointments pages, view tips in combined payroll report
Point of Sale Overview
*Workaround*: Allow a customer to pay for a membership with a gift card (or credits), then apply the balance to future renewals
How to use Pay Later in POS, and collect payment later on
Option to Save New Customer Credit Cards (or Not!)
Sell a gift card in POS, or allow customers to create their own, and send it to a friend
Allow customers to create their own gift cards, pay for them, and send to friends
Allow a gift card purchaser to send a gift card code at a later date
How to install a Gift Card Creation Page Plugin on your website
Did you take payments before you connected Stripe? Here's how to request funds from Momence
View failed renewals / Manually rerun a failed renewal / Update your auto-rerun settings
Payment failures
Failed or declined member payments
Failed Payments in Stripe but not in Momence
How to learn why a customer's payment failed and what to do next
Understanding Stripe Account Rejection and Next Steps
Will I be notified when a customer's renewal payment fails?