If you have a customer with dollar credits or cash they'd like to use toward a sale, you can use the Split Payment toggle in POS (to the right of the Payment options).
Here are some use cases. Skip to:
How to take cash, then the rest on a card (or alternative payment method)
Start a sale (Home > POS > select a customer > add items to the cart > scroll to Payments).
Toggle on Split Payment > choose Cash > enter the amount you're taking > click Add Payment Method.
Click Add new payment method.
Choose your second payment method (if its a card or direct debit, select that option and the balance will pre-populate) > then click Add payment method.
Click Confirm Purchase
The customer will then receive an emailed receipt with a breakdown of their split payment amounts.
How to take dollar credits, then the rest on a gift card (or alternative payment method)
Start a sale (Home > POS > select a customer > add items to the cart > scroll to Payments).
Toggle on Split Payment > choose Membership > select Use Money Credits.
(note: if the balance is higher than the customer's money credits, a red warning will show. To get past this warning, update the 'Amount to be Paid' field with the money credits available)
Enter the amount you're taking > click Add Payment Method.
Add your second payment method.
If its a card or direct debit, choose card and the balance will pre-populate. If its a gift card, select Gift Card, enter the gift card's code and click Apply.
click Add payment method.
Click confirm purchase.
The customer will then receive an emailed receipt with a breakdown of their split payment amounts.