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Split a payment in POS
Erin Crager avatar
Written by Erin Crager
Updated over 7 months ago

If you have a customer with dollar credits or cash they'd like to use toward a sale, you can use the Split Payment toggle in POS (to the right of the Payment options).

Here are some use cases. Skip to:

How to take cash, then the rest on a card (or alternative payment method)

Start a sale (Home > POS > select a customer > add items to the cart > scroll to Payments).

Toggle on Split Payment > choose Cash > enter the amount you're taking > click Add Payment Method.

Click Add new payment method.

Choose your second payment method (if its a card or direct debit, select that option and the balance will pre-populate) > then click Add payment method.

Click Confirm Purchase

The customer will then receive an emailed receipt with a breakdown of their split payment amounts.

How to take dollar credits, then the rest on a gift card (or alternative payment method)

Start a sale (Home > POS > select a customer > add items to the cart > scroll to Payments).

Toggle on Split Payment > choose Membership > select Use Money Credits.

(note: if the balance is higher than the customer's money credits, a red warning will show. To get past this warning, update the 'Amount to be Paid' field with the money credits available)

Enter the amount you're taking > click Add Payment Method.

Add your second payment method.

If its a card or direct debit, choose card and the balance will pre-populate. If its a gift card, select Gift Card, enter the gift card's code and click Apply.

click Add payment method.

Click confirm purchase.

The customer will then receive an emailed receipt with a breakdown of their split payment amounts.

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