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How to change the membership a customer used to book a class
How to change the membership a customer used to book a class
Erin avatar
Written by Erin
Updated yesterday

If you've booked a customer into class using a class pack or subscription and they have another you'd like to switch this booking to, do the following.


From the class details page, click the dropdown next to their name > Click 'switch membership used'.

Note: 'Switch membership used' will only show as an option if a customer was booked in with a 'class pack' or a 'subscription' (and has a second subscription (or pack) to switch this booking to).

In other words, if a customer was booked into class with: 'cash,' 'money credits,' 'pay later,' a 'gift card', or as 'free,' this 'Switch Membership' option will not show.

Next, choose the new membership to switch this booking to and Submit.

The updated payment method will now show.

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