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Add a subscription or pack to a customer's account for free
Add a subscription or pack to a customer's account for free
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

You can do this one of two ways:

POS

Through Point of Sale > click Home > Point of Sale > choose the customer > add the subscription or pack to the cart > under payment method, choose free buy.

From the subscription/pack page

Click Memberships > Subscriptions/packs > select the membership > scroll to the Active signups list > click New sale > search for the customer > choose free option.

Note: for both options listed above, if the subscription is a renewing subscription, the customer will continue to receive the benefits free of charge every billing cycle.

If you would like to set an expiration date to these benefits or a planned price increase, head to their profile, click the dropdown menu to the right of the subscription and click Edit.

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