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Did you take payments before you connected Stripe? Here's how to request funds from Momence
Did you take payments before you connected Stripe? Here's how to request funds from Momence
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

Sometimes transactions are made in Momence before you connect your Stripe account. These early transactions will not make their way into your Stripe account and are held in escrow with Momence.

To check to see if you have funds to transfer, and allow us to transfer these funds your way, send the following to [email protected].

Subject: Escrow request


Host ID:
Legal Account Name:
Bank Type (Business/Personal):
Routing Number/ABA Number:
Account Number/ IBAN Number:
BIC/SWIFT (if applicable):
Sort Code (if applicable):
Beneficiary Address:

Please allow a couple of business days to process the request.

Where can I find my host ID?

From your Momence dashboard, copy the number you see here.

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