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Sell a gift card in POS, or allow customers to create their own, and send it to a friend
Sell a gift card in POS, or allow customers to create their own, and send it to a friend
Erin Crager avatar
Written by Erin Crager
Updated over a month ago

Sell a Gift Card to a Customer in POS

To manually create and sell a gift card to a customer in POS,

Click Home > Point of Sale > choose the customer > select Gift Card > click the Plus sign > scan the physical card, and fill in the prompts. (If no card exists, allow Momence to generate a code for you by leaving the code field blank).

Add the amount, the expiration date, and choose what its applicable to. Take payment and the code will be emailed to the customer.

Create a page for customers to create their own gift cards / send the gift card codes to their friends by email

Click Studio Setup > Gift Cards > Gift Card Creation Page > follow the prompts > copy the link & add it to your website.

Add this Gift Card Creation page to your website, using a Plugin

If you'd like your gift card creation page to display on your website, you can achieve this using 'Embed on website' button.

Here's an example of some preset values you might give your customers to choose from.

View / change the default email message that sends to the recipient

Within your Transactional Templates (Studio set-up > Transactional templates) there is now an editable template for 'Gift card purchased as a gift confirmation'.

Here's the default email template Momence has written for you, with an example of how it looks when a customer receives it. The words in curly brackets {{ like this }} are used as placeholders to insert information relevant to the gift card, like an expiration date or promo code.

To make changes to the template, click Studio set-up > Transactional templates > search for 'gift card' > select one of the two gift card templates you see pictured below to make changes.

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