Stripe is a 3rd party payment processor that integrates with Momence to take payments from your customers. It gives them the option to save their card on file and sends payments from Momence to your stripe account.
To integrate Stripe, in Momence click Settings > Administrative > Get Paid > click Connect Stripe > Enter your login info.
Important: You cannot connect a Stripe account that was previously connected to another software platform. If you attempt to, you may see a message like the one below. To create a new Stripe account and connect it, click the Connect with Stripe button.
You can read more about this limitation here: https://help.momence.com/en/articles/9167318-why-do-i-need-to-create-a-new-stripe-account-to-get-paid-by-momence
Finalizing the connection
In order to finalize the connection, and after clicking on "Connect with Stripe", you will be presented with the screen below:
Make sure you select the option "Create a new account".
Once you do that, you will be able to select and copy your business details from your old Stripe account so you don't need to re-enter them, as seen below:
Select the corresponding business details and click "Continue".
In the last screen, you will simply need to scroll down the page, verify your details are correct, and click on "Agree and submit". Once you do this, your new Stripe account will be connected and ready to process payments.
If you have customer data in your old Stripe account that you'd like to migrate, we'll be happy to assist you. Please follow the process outlined in the article below: