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The New Momence Customer App
The New Momence Customer App
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

**Important**: this app is customer facing only. Staff can use the mobile browser on their phone to use a teacher or front desk staff login. They can even create a shortcut from their phone's home screen by following one of these two tutorials: Android, iOS

The new Momence (customer facing) app

The new Momence customer facing app is designed to make the customer journey easier than ever, with cleaner and more intuitive ways for your customers to view your schedule, book classes & appointments, pay for memberships, refer friends, view on demand videos and more.

As a customer, where can I download the app?

Every new customer that creates a Momence account and confirms it by email will see a QR code when they log in. This will take them directly to the app download page respective of their device. They can also just google the words 'Momence app' for quick results.

The new updates include:

Home Page

The home page now enjoys a cleaner, simplified look and makes the Schedule link more prominent. Customers can also easily message your business and access their referral link right from this page.

Refer and Earn

If you have a referral program active, your customers can now access the details of the program and copy their referral link right from the home page, creating ease and simplicity for customers when they want to refer someone on the fly.

Schedule Page

This page has a sleek new look, and is designed for customers to quickly get the information they need to book the correct classes and see which classes they've booked for themselves or their children.

Booking page

Its now easier to select the best payment method, toggle between memberships, make a new payment, add a promo code, or add a new card.

Appointments Page

Appointment boards will now appear first, for customers to choose from. Also, once a customer has an appointment booked, the details of the appointment are more visually enticing, and they have access to rating their session right from the appointment page.

Memberships Page

We’ve completely reworked this page to ensure customers can clearly see all of their different options, with broken out sections for subscriptions and packages, in addition to an offers section to highlight any intro offers for new clients. Customers can now easily see the price of any membership, along with the details of what’s included.

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