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Can customers with memberships use them to book Appointments through the plugin on a website?
Can customers with memberships use them to book Appointments through the plugin on a website?
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

Customers with memberships can click the ‘sign in’ button to book using their memberships. But they won't be able to book the appointment with their membership right from plugin. All customers using the plugin can book right from the plugin using a card.

You can also allow all customers (including those with memberships) to book themselves from the plugin but pay later, enabling them to use their memberships when convenient.

This is possible if you update the service setting (click Appointments > Services > edit the service) to allow for booking without payment. Customers can then book from the plugin and pay later by logging in to use their membership or card on file.

Customers with unpaid appointments that login to their account will see the following. The drop down menu to the right will allow them to pay.

If a customer is physically at your business and wants to pay in person, just pull up Point of Sale, select the customer, and choose Appointments to see a list of unpaid appointments.

To see a list of all Unpaid Appointments all in one place, click Appointments > Reservations > Filters > update Payment Status to only include Unpaid.

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