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How to sell Ticket Tiers: Learn where you can (and can't) make Tier sales
How to sell Ticket Tiers: Learn where you can (and can't) make Tier sales
Erin Crager avatar
Written by Erin Crager
Updated over 2 months ago

You've recently put together a Retreat (or another class type) that offers Tiered Pricing (ticket types, upgrade options). You're now wondering how you can start selling these Tiers.

Tiers are sold from the class's customer facing purchase pages on desktop and mobile browsers.

What about the mobile app or POS?

Tier sales are not currently available on the mobile app or through POS, although sales for the Class's base price can be made through these two avenues.

So, where can customers find your Tiered options?

From your Schedule Page or your Schedule Plugin (Auto-scroll to: Tiers with Plugins).

For your schedule page, click your logo in the top right > then click 'Your page.'

Copy the URL of the class's Book Now page and share it with customers, either on your site or through email blasts. In this example we're navigating to a Retreat.

Once they land on the 'Book now' page, they'll see a dropdown titled 'Choose Ticket Type.'

If you're not seeing this page display as expected, follow these guidelines for setting up a Retreat with Ticket Tiers. (Pay special attention to the disabling of 'booking with memberships', as this affects what the customer will (and will not) see at checkout).

What about Schedule Plugins?

If you're also running a Class Schedule Plugin on your site, this is another way to easily point customers to a place where they'll see your Tiered options.

You can find your plugin here: click Studio Setup > Add to Website.

Learn how to install a plugin on your website (and what filters you can run) here.

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