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Payrates / Payroll FAQ's - Appointments

Erin avatar
Written by Erin
Updated today

Pay Rates / Payroll

Set the default pay rate on an appointment board

Click Appointments > Boards > with Staff selected, click the checkbox next to 'Name'. This will edit the pay rate for all staff at once. You can also edit them individually by unchecking the boxes or using the dropdown menus to the right.

Assign pay rates per Appointment Service, per teacher

You may already have a default pay rate set up for a teacher when they're teaching classes or appointments. But for certain appointment services, you may want a different default pay rate to be automatically assigned for that teacher.

You can set this exception up by: clicking Appointments > Services > and clicking on the service (not editing it).

This lands you on a page where you can see the current default rate assigned for each teacher. To update the default pay rate per teacher for this service:

click the dropdown menu to the right of the teacher's name > then Edit Pay Rate.

Now, when you go to:

  • schedule an appointment,

  • select this service,

  • then select this staff member to teach it,

this pay rate will auto-populate as the default.

In payroll, why is my teacher not getting paid for an appointment they taught?

You may have forgotten to assign a payrate to the appointment when scheduling it.

First double-check that this appointment has a pay rate assigned. Assign one if needed, then check that the change is reflected in the upcoming payroll report.

Note: If you are still seeing unexpected behavior at this point, contact our support team at [email protected].

To avoid forgetting to assign a pay rate to each appointment, consider assigning default pay rates to your services (see below).

Can pay rates pre-populate when scheduling appointments?

Yes. You can assign default pay rates to a service for each teacher (i.e., 'for this service, when this teacher performs it, pay them x').

To do this, click Appointments > Services > click the service.

Next to the staff member, click their dropdown > click 'Edit pay rate'.

This pay rate will now auto-fill when scheduling this teacher to perform this service.

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