Add a waiver
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

To add a waiver, click Settings > waivers & terms

Momence gives you default waiver options to choose from. Select your waiver type > add your content and Save.

You can also create a custom waiver type by clicking 'New Waiver.'

Where can customers agree to waivers?

In three possible ways.

In POS, you can:

  • have them sign in-person

  • email them a waiver link to sign

For child waivers, if you are ringing up the parent in POS and they are booking for their child, the waiver button next to the child's name will display a child waiver to sign.

Click it and you'll see the option to have the parent sign in person.

When customers are self serving

If the customer is running through their own checkout page to make a purchase, they'll be prompted to agree with a checkbox. The waiver they see will depend on what they're buying.

Membership waivers will show when a membership is being purchased.

Customer waivers will show to customers registering for a class.

Child waivers will appear to the parent booking for their children like this. In this example, Julie is booking for her son, Ben.

Custom waivers can be signed by navigating to a customer's profile, and below their name, clicking Custom Waivers. From here, you can have them sign in person or email the waiver link to them.

Afterward, you can return to this section where you'll see a link indicating they signed. If you click it you'll see what they agreed to and the timestamp of their signature.

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