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Assign notes to a customer or a specific purchase they made

Erin avatar
Written by Erin
Updated this week

Notes help you track your customer's progress. They can even be assigned to purchases for helpful context.

To add one, in the left hand nav, click Customers > Customer List > Search for customer & click their name

From their profile, click Notes > Add note

If you've chosen to add a regular note, you can assign it to a specific purchase by choosing a category, then using the dropdown menu. Or, to leave a stand alone note, use the 'Nothing' category.

If you've chosen to add a SOAP note, you'll find options to tie it to specific Appointment reservations or to create from a template

Afterward, both note types will appear here in the user's profile for reference.

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