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Customer Management & Communication
Customer Management & Communication
By Erin and 1 other
2 authors
18 articles
Communication
Customer Communication FAQ's
Turn an Inbox Message into a Staff Task, show Context to Staff
Introducing: SMS Transactional Templates
The new FTC 'Click to Cancel' Rule -- What to know
Inbox Update: email forwarding is now live
Outbound Calling from the Momence Inbox
Info/Management
Customer Info Collection, Management FAQs
Tag customers that book specific classes
New customer signup friction: MBO vs Momence
Self Check-in
Self Check-in FAQs
Printing Scannable Badges for Visitors
Child Accounts
Child Account Setup / FAQs
Add a child waiver
Waivers
Custom Waivers
Subscription Contracts vs Membership Waivers. What's the difference?
Download Waivers as PDFs
Privacy Policy
Belt Tracking
Belt Tracking, Customer Rankings, or Challenges