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Will unsubscribes prevent me from messaging my customers manually?
Will unsubscribes prevent me from messaging my customers manually?
Erin Crager avatar
Written by Erin Crager
Updated over 6 months ago

No. As long as the customer is the sole recipient of the message, they'll receive it. In other words, these customers can't receive group messages any more.

You can message them individually from the Inbox, the customer's profile, or even from a class details page if you click the dropdown to the right of their name.

Any time you send a group message, you'll be warned ahead of sending it that the unsubscribed customer will not receive it.

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