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Transactional vs. Marketing messaging. What's the difference?
Transactional vs. Marketing messaging. What's the difference?
Erin avatar
Written by Erin
Updated over 10 months ago

Transactional emails include class and appointment confirmations, cancelations, receipts, etc.

Marketing emails include anything sent from Sequences, Leads, or One-off Messages via the marketing suite.

Transactional SMS includes anything like a reminder or confirmation sent via SMS.

Marketing SMS includes anything sent through the marketing suite that happens to be a text.

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