Add a child to a customer's account
To do this for the customer, from a customer's profile, click Actions > Add child.
Enter the child's info.
When it comes to booking for the child, the parent will be able to select their child from a dropdown menu on the checkout page (provided the class allows for children).
Note: the option to book for a child will only show if you have this setting turned on in your Momence General Setup settings. (see Settings > General Setup > Misc. Settings).
The setting is titled 'Always show customers the option to book for their children'.
Can parents see their child's bookings from the mobile app?
In the mobile app, parents can see their child's upcoming appointments and classes by tapping 'Show child bookings' > selecting the child, then Continue.
Afterward, parents will see their child's name assigned to all bookings they're registered for.
What resources exist to help my customers with child account setup / use?
The Customer Onboarding / FAQ article has a whole section dedicated to common questions and answers.
It covers the following items:
