Skip to main content
All CollectionsReferrals, Tags, Price Rules & Discount CodesTags
Restrict bookings by membership tag and control how soon those customers can book
Restrict bookings by membership tag and control how soon those customers can book
Erin Crager avatar
Written by Erin Crager
Updated over 7 months ago

Important: if you are looking to restrict booking of a single specific class, you'll want to edit an existing class. If you have an existing series of classes that need restricted booking, edit the template instead. This will allow you to make these changes to all classes created from that template at once.

To restrict who can book a specific class to just certain customers that have a specific membership tag, follow these steps:

Step 1: Create a membership tag

Click Customers > Tags > Add new tag > select Membership tag

Step 2: Assign the tag to a membership

Click Memberships > Subscriptions and packs > select a membership > edit details > scroll to Tags section and select the tag to assign

Step 3: Update a class or class template to only take bookings from from customers with this membership tag

For the template path, click Classes > Class templates > edit a template using the dropdown menu (or create a new one)

Then:

  1. In Additional Settings, select 'Restrict who is eligible to book'.

  2. Toggle on 'Restrict bookings to customers with specific tags'

  3. Choose which membership tags to restrict bookings to

  4. Choose a timeline for the restriction if one applies > then click Save changes.

Below is an example where we've chosen allow all customers to begin booking this class at the beginning of the week (that Sunday). AND, we've chosen to allow our Monthly Unlimited Members to begin booking any time.

For the class path, click Classes > Upcoming Classes > select a class > click Actions > Edit class > Scroll to the bottom.

Then:

  1. In Additional Settings, select 'Restrict who is eligible to book'.

  2. Toggle on 'Restrict bookings to customers with specific tags'

  3. Choose which membership tags to restrict bookings to

  4. Choose a timeline for the restriction if one applies > then click Save changes.

Did this answer your question?