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Control when (or if) reminders are sent for Appointments, Classes & Substitutes Teachers

Erin avatar
Written by Erin
Updated this week

Control when reminders fire

To control when customers receive their SMS or email reminders for upcoming appointments, click Settings > General Setup Scroll nearly to the bottom to Class & Appointment Reminders.

Note that if reminder emails and / or SMS (appointment only) are turned off, these reminders won't be sent.

Disable a reminder

Email or SMS reminders can be disabled from Studio Setup > Transactional templates > select SMS or Email > choose which reminder to disable > select Disable

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