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Restrict ClassPass customers FROM buying a promotional pack or subscription
Restrict ClassPass customers FROM buying a promotional pack or subscription
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

To set this up you'll need to:

• Create two tags: Standard customer, Class pass customer

Create 2 sequences: to tag, and remove tags from customers

• Restrict purchases of the package or subscription by tag -- only allow Standard customers to purchase it

Create tags

Click Customers > Tags > Create tag > make them each applicable to customers. Create a badge if needed. This can help you identify who's who later on at a glance.

Side note: if you don't want the badges for these tags showing up in customer lists like a class signup list, you can skip the 'badge creation' step when creating tags. Tags are not visible to customers.

Tag 1

Tag 2

Create Sequence 1

Click Marketing > Sequences > Create > Sequence from Scratch

Trigger: class signup

Counter condition: customer has tag: class pass customer

Action: tag the customer using "Standard Customer"

Submit & Enable sequence

Sequence 2

Trigger: number of class pass bookings / trigger on every booking

Action 1: Tag the customer as a class pass user

Action 2: remove the "Standard Customer" tag

Submit & Enable sequence

Edit pack/subscription to restrict purchases by tag

Locate the subscription or pack, click Edit > scroll to Additional Settings > Restrictions > choose that Standard tag > click Save.

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