Momence

How to install Webchat on your website builder

Erin

Juan

Lucas Kling

Marketing

Past Webinars in Marketing

Intro to the Marketing Suite

Intro to Marketing Suite / Links to Past Webinars

Email Server's New Requirements for Bulk Senders

DNS (Domain Name Service) Setup / Help

Add DNS Records from Momence to Google Domains

Add DNS Records from Momence to Cloudflare

Add DNS Records from Momence to Dreamhost

Add DNS Records from Momence to GoDaddy

Add DNS Records from Momence to Host Gator

Add DNS Records from Momence to Wix

Add DNS Records from Momence to Namecheap

Add DNS Records from Momence to Squarespace

DNS help for specific website builders (ie. squarespace, godaddy, etc)  

Turn Missed Calls Into Opportunities Using Your Momence Phone Number

Conversion Ad Tracking Using UTMs

Leads

Leads FAQ's (all)

What are leads?

What are my options for using Sequences to convert Leads?

How do I create a lead form to capture leads from my website?

What are the different sources leads can come from?

In Leads, how can I view a list of Abandoned Checkouts? How can I save this list for quick access?

How do abandoned checkout leads work?

How does the Sequence Template for Abandoned Checkout Lead Conversion work?

How do I create a lead manually? For instance, if I'm talking to a potential customer who just wants to learn more.

How do I stop an automated sequence from messaging a specific lead?

How can I ensure new leads are assigned to staff in a round robin fashion?

Are staff notified when a lead is assigned to them?

How do I assign a staff member to a lead manually?

How do I update Lead Notification Preferences?

How do I add / edit Custom Lead Fields?

How do I add / edit Sources for Leads?

How do I add / edit Stages for Leads?

How do I reorder my saved segments at the top of my Leads dashboard?

Leads that convert to customers aren't leaving my Leads dashboard. How can I message all leads without messaging these converted customers?

How to use Zapier to create leads via the Momence API

How can I import leads in bulk? Are there any formatting requirements?

What's a bogus lead?

Leads FAQs

Lead Collection & Management

Abandoned Checkout Leads

Convert ClassPass customers to a membership with a Sequence

How to Create a Lead Form for Your Website and target those leads

We've Revamped our Lead Profile Page and Added 2 new features: Automatically Update Lead Stages with Sequences & Assign Leads to Staff Members

Lead Conversion Template

Appointment Attendee management gets streamlined

New releases / how-to's

Sequences

How do I target intro offer customers with Sequences?

Sequence FAQs (all)

How do Sequences Work?

How do I create a new Sequence?

How does the Sequence builder work?

How does each Sequence Trigger work? What does each one look for?

Sequence Templates: what does each one do?

Where can I find the pre-built sequences Momence has? How does setup work?

How can I edit, remove, enable or duplicate a Sequence, or move one to another folder?

Where can I control the Uptime for when customers receive Sequence messaging?

How can I enable all sequences at once? I am using a prebuilt Sequence Template

How do I manually add customers to a Sequence?

How do I remove someone from a Sequence?

Sequence FAQ's

One-time Enrollment in Sequences

Create New Leads from Sequences

New Sequence Metrics

New Triggers for Sequences: Customer Referred, Tag Added to Customer

New Tag Condition

A New Counter Condition for Sequences: Active Membership

An In-Depth Guide to Using the Intro Offer Funnel in Sequences

Sequences 2.0: Map your Sequences visually / Add conditions more intuitively

Message customers by tag, using a sequence and segmented list

Customized Prerequisites using Tags and Sequences

Restrict ClassPass customers from buying a promotional pack or subscription

Sequences Get Three New Triggers, One New Condition

Abandoned Checkout Leads Template

Sequences: Bulk Assign Staff Tasks by Role or Location

Sequence Features & how-to's

Check your open rate statistics for one-off messages

Resend Unopened Marketing Emails

Create and save a segmented list to message

How do One off Messages work?

One off Messaging

Reviews Plugin: show off your Momence reviews on your website

Connect Multiple Google Review Pages

How to change how often reviews are asked of your customers

Reviews

Create Email Marketing Templates to save time

SMS marketing templates

How to add social media buttons to an email

Convert Referrals to Members with the Referrals Sequence Template

Drag and drop email templates in the Marketing Suite

Moving a Recurring Class to a Different Template

Kassandra Villa Arroyo

Templates

How do I set up customer referrals?

Customer Referrals

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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