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Domain Name Service (DNS) - FAQ's

Erin avatar
Written by Erin
Updated this week

Email Server's New Requirements for Bulk Senders

In February 2024, Gmail began requiring bulk senders, those who send more than 5,000 messages to Gmail addresses in one day, to enhance email security to reduce spam. The main requirement is that emails sent to a Gmail address must have some form of authentication.

To accommodate this, we made several changes to our marketing suite email verification.

As a host, what's required of you is to verify your email domain through your dashboard.

You'll need to:

Navigate to Settings while logged into your Momence as an admin > click on Marketing suite settings > scroll to “Domain verification for emailing” and follow the steps below.

PS. we've run through some of the most common website builders like Godaddy, Cloudflare, Squarespace and have put together specialized tutorials for each.

Step 1

Add your domain. E.g. “momence.com” and click Save domain

Step 2

Add DNS records to your domain. Find your respective DNS provider's documentation in the list provided. This will guide you on how to add the DNS records.

Copy the DNS records from your Momence Dashboard, and follow the documentation to complete this step. Once this is done, we will verify these records and the status check will turn green as shown before. Bear in mind this verification may take up to 72 hours.

Having trouble following along with documentation from your domain provider?

We've run through some of the most common domain providers, and documented the steps with screenshots on how to update your DNS settings. Click here to view the list.

To contact the support team for your specific domain provider, use one of the links below:

If you can't get a hold of them, or the information they give you contradicts the steps you need to take in Momence, feel free to let us know and we'll be more than happy to assist you.

Step 3

Once the previous step has been completed and the DNS records are verified, the final step is to set the sender email address you’ll use to send emails to your customers. E.g. “[email protected]”.

______________________

# SPF

# DKIM

# DMARC

Add DNS Records to

Google Domains

Adding your DNS records from Momence to Google Domains allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To get started, from domains.google.com find your domain and click Manage.

Click DNS

Scroll to Custom Resource Records Enter your first record from Momence into Google Domains and click Add. Repeat until done.

It can help to drag your Momence tab out as a separate window. Below, we have Momence on the left, and Google Domains on the right.

______________________

# SPF

# DKIM

# DMARC

Cloudflare

Adding your DNS records from Momence to Cloudflare allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To get started, in Cloudflare, click your domain name.

Click DNS Settings

Open a separate tab in your browser > Login to Momence as an admin. It can help to drag this tab out as a separate window side by side with Cloudflare. Below, we have Momence on the left, and Cloudflare on the right.

In Momence, as an admin, click Settings > Installed Apps > Marketing Suite Settings. In the field for Step 1, add your domain name. Then scroll to step 2.

In Cloudflare, in the Custom Records section, click Add Record. Then, in Momence, copy each record and paste it into the corresponding sections in Cloudflare.

  • Use the color coded circles below to identify where each record should go.

  • Click Save for each line, then click Add more Records Until complete

______________________

# SPF

# DKIM

# DMARC

Dreamhost

Adding your DNS records from Momence to Dreamhost allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To get started, in Dreamhost, click Manage Websites > DNS

Click Add Record

Open a separate tab in your browser > Login to Momence as an admin. It can help to drag this tab out as a separate window side by side with Dreamhost. Below, we have Momence on the left, and Dreamhost on the right.

In Momence, as an admin, click Settings > Installed Apps > Marketing Suite Settings. In the field for Step 1, add your domain name. Then scroll to step 2.

In Dreamhost, click Add Record, then choose the record type you'll be adding > In Momence, copy each record and paste it into the corresponding sections in Dreamhost.

  • Use the color coded circles below to identify where each record should go.

  • Click Add Record when done, or Add more

Important: Note the pre-existing text in Dreamhost beforehand. This text will need to be cleared out after you paste in the value. It tends to double up. Below I've highlighted the text that needs to be deleted after pasting in order successfully submit this record.

GoDaddy

Adding your DNS records from Momence to GoDaddy allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To set this up, In GoDaddy, click Domain.

Click Manage DNS

Click Add New Record

Open a separate tab in your browser > Login to Momence as an admin. It can help to drag this tab out as a separate window side by side with GoDaddy. Below, we have Momence on the left, and GoDaddy on the right.

In Momence, as an admin, click Settings > Installed Apps > Marketing Suite Settings. In field for Step 1, add your domain name. Then scroll to step 2.

In GoDaddy, in the Custom Records section, click Add Record. Then, in Momence, copy each record and paste it into the corresponding sections in GoDaddy.

  • Use the color coded circles below to identify where each record should go.

  • Click Save for each line, then click Add more Records Until complete

For the MX record, note that when you select the record type in GoDaddy, a new field will appear called 'Priority'. Make sure to add number you see listed in Momence to the priority field.

______________________

# SPF

# DKIM

# DMARC

Host Gator

Adding your DNS records from Momence to HostGator allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To get started,

From the Host Gator Domains page > scroll to Advanced Tools > click Manage

Click Add Record > choose the record type, choose Other Host > and fill in the remaining fields.

It can help to drag your Momence tab out as a separate window. Below, we have a couple examples with Momence on the left, and Hostgator on the right. Each example has each corresponding fields circled for clarity.

You can find your Momence DNS records to add to Hostgator by:

clicking Settings > Installed Apps > Marketing Suite Settings.

Note that as you add records into Hostgator you may need scroll down to see them.

Add DNS Records from Momence to Wix

Adding your DNS records from Momence to Wix allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To get started,

Click on your profile picture on the top right corner and click Account Settings. Then select Domains.

Click on the three dots (...) to the right of your domain, and select Manage DNS records.

Once here, you will need to add the different DNS records to the corresponding section.

For the CNAME records, you will need to add them to the CNAME (Aliases) records as shown below:

Follow the same process for the other two CNAME records.

Once this is done, you will need to do the same with the TXT record:

Add DNS Records from Momence to Namecheap

1. Sign into your Namecheap account.

2. Select Domain List from the left sidebar and click Manage next to your domain:

3. Select the Advanced DNS tab at the top of the page:


4. In the Host Records section, click the Add New Record button


From here copy and paste the records from Momence (Settings > Installed Apps > Marketing Suite Settings) into Namecheap.

Add DNS Records from Momence to Squarespace

Adding your DNS records from Momence to Squarespace allows you send massive amounts email marketing from Momence and ensures you're meeting the industries' new requirements to prove that you are who you say you are.

This prevents spammers from filling up your customer's inboxes and helps your emails avoid your customer's spam folders.

Note that it can take up to 72 hours for the records to be verified. Once verified, a successful status will show in Momence next to each record as a green check.

To set this up, In Squarespace, click Domains.

Click your website > Manage Domain Settings

click Edit DNS > Scroll to Custom Records

Open a separate tab in your browser > Login to Momence as an admin. It can help to drag this tab out as a separate window side by side with Squarespace. Below, we have Momence on the left, and Squarespace on the right.

In Momence, as an admin, click Settings > Installed Apps > Marketing Suite Settings. In field for Step 1, add your domain name. Then scroll to step 2.

In Squarespace, in the Custom Records section, click Add Record. Then, in Momence, copy each record and paste it into the corresponding sections in Squarespace.

  • Use the color coded circles below to identify where each record should go.

  • Click Save for each line.

______________________

# SPF

# DKIM

# DMARC

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