Overview
What are appointment services used for?
Typically for 1:1 services. Sometimes for small groups. Appointments allow you to set a teacher's custom schedule and make them available to be booked by customers (or not). Restrictions can be placed on which services are available when and where.
For larger groups, we recommend classes.
How does setup work?
The basic steps are:
Create a board (Appointments > Boards > Create Board).
Assign services, staff and venues
Check scheduled availability for each
Start scheduling
Can customers see the appointment schedule?
Only if a host makes a board public.
If its public, customers will see the schedule on:
their Momence mobile app
on web (desktop/laptop), from their momence.com account
on your website if you're using the plugin for Appointments
Where can I set a Cancellation Policy?
To set up your cancellation policy and automatic charges for appointments, go to Settings > Cancellation Policy > Appointments.
From here, you will be able to decide on your cancellation policy for appointments, the Cancellation credit cut-off time and Late cancellation period within that policy, and set up any auto-charge rules that you prefer.