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Leads that convert to customers aren't leaving my Leads dashboard. How can I message all leads without messaging these converted customers?
Leads that convert to customers aren't leaving my Leads dashboard. How can I message all leads without messaging these converted customers?
Erin avatar
Written by Erin
Updated over 10 months ago

Its expected behavior that converted leads remain in your leads dashboard and will show a 'Closed' status. This is to help track how well the app is performing.

You can filter these out before messaging the whole group by doing the following: Click Lead Segmentation.

Toggle on 'Filter by conversion status' > click Apply.

Click Save segment for easy future access to this list / easy messaging.

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