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Leads that convert to customers aren't leaving my Leads dashboard. How can I message all leads without messaging these converted customers?
Leads that convert to customers aren't leaving my Leads dashboard. How can I message all leads without messaging these converted customers?
Erin Crager avatar
Written by Erin Crager
Updated over 8 months ago

Its expected behavior that converted leads remain in your leads dashboard and will show a 'Closed' status. This is to help track how well the app is performing.

You can filter these out before messaging the whole group by doing the following: Click Lead Segmentation.

Toggle on 'Filter by conversion status' > click Apply.

Click Save segment for easy future access to this list / easy messaging.

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