Momence

Yes, along with a few others to help your customers get up to speed with Momence. You'll find the collection <a href="https://help.momence.com/en/collections/5560931-customers-articles-for-end-users-of-a-business">here</a>. 

Is there an article I can send customer's that explains how referrals work?

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Track the progress of all tickets related to your company.

Tickets portal.

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