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What's the default message sent to staff and customers in the event of promotion eligibility (belts/rankings/challenges)?
What's the default message sent to staff and customers in the event of promotion eligibility (belts/rankings/challenges)?
Erin Crager avatar
Written by Erin Crager
Updated over 5 months ago

In the event a customer becomes eligible for promotion (provided you've enabled notifications from the category's settings), here's what staff will see.

Here's what customers will see.

Where can I change the messages sent to customers and staff for promotion eligibility?

Click Studio Setup > Transactional Templates > search for Promotion > choose one of the first two templates.

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