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Where can I change the messages sent to customers and staff for promotion eligibility?
Where can I change the messages sent to customers and staff for promotion eligibility?
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

With Belts/Challenges/Rankings, messages can be sent to notify the customer and staff that a customer is eligible to be promoted to the next rank.

To see the default version of these messages, click Studio Setup > Transactional Templates > search for Promotion > choose one of the first two templates.

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