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Take Deposits on Appointment Services
Take Deposits on Appointment Services
Erin Crager avatar
Written by Erin Crager
Updated over 4 months ago

You can now take deposits when customers book appointments.

This is controlled at the individual service level.

What's the customer experience?

Customers will first see the price of the service. Near the bottom of the checkout page they'll be presented with the deposit requirement.

How do I add a deposit to a service?

Click Appointments > Services > select a service and click Edit > under Pricing > Deposit, choose:

  • either a Fixed Price deposit or a percentage of the service price.

  • whether to require the deposit payment when customers are booking.

How can staff take a deposit when booking an appointment for a customer?

Staff that book appointments from the schedule page will see the same 'book & pay' option.

If they've selected a service that requires a deposit, and click 'book & pay,' they'll be presented with a quick sale to take the deposit.

A paid deposit updates the appointment to show as orange.

How can staff skip the deposit payment part and just take payment for the whole appointment?

Click the appointment > to the right of the customer's name, click the dropdown menu > choose Pay Now.

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