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Connect multiple zoom accounts to Momence

Erin avatar
Written by Erin
Updated over 3 weeks ago

To enable multiple Zoom rooms, our back end support team will need to get involved.

Before they can make the necessary changes to your account, there are a couple steps you'll need to take.

• In Zoom, create a sub-zoom account -- contact Zoom sales to make this happen

Integrate your main Zoom account with Momence (It's OK if this is already done).

• Submit a ticket to [email protected] that lists:

  • A request to add your sub-zoom account to your Momence dashboard

  • The main email for the integration

  • The emails attached to the sub accounts

Feel free to copy and paste this template:

Please enable multiple zoom rooms for my Momence account.

My main zoom email is:

My sub account zoom emails are:

After support confirms the changes are made, you'll now see that when creating a class template or scheduling a one off online class, toggling the auto zoom link setting will prompt you to select which email/zoom account you want to use.

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