How to Update Your Browser to the Latest Version
To get the best experience with Momence, we recommend using the latest stable (generally available) version of a supported browser. Up-to-date browsers are faster, more secure, and fully compatible with our newest features.
Note: Please use the stable release of your browser. Beta, Dev, Canary, Nightly, and Technology Preview versions are pre-release builds and may cause unexpected issues with Momence.
Not sure which browser or version you're using?
Visit whatismybrowser.com to see your browser name, version number, and whether it's up to date.
Google Chrome
Windows, Mac, and Linux
Open Chrome and click the three-dot menu (⋮) in the top-right corner.
Select Help > About Google Chrome.
Chrome will automatically check for updates and download any that are available.
When the download finishes, click Relaunch to complete the update.
Tip: You can also type chrome://settings/help into the address bar to go directly to this page.
Android
Open the Google Play Store.
Tap your profile icon in the top-right corner.
Tap Manage apps & device.
Under Updates available, find Chrome and tap Update.
iPhone and iPad
Open the App Store.
Tap your profile icon in the top-right corner.
Scroll to the list of available updates, find Chrome, and tap Update.
Microsoft Edge
Windows and Mac
Open Edge and click the three-dot menu (…) in the top-right corner.
Select Help and feedback > About Microsoft Edge.
Edge will check for updates and install them automatically.
Click Restart to finish updating.
Tip: You can also type edge://settings/help into the address bar.
Mobile
Update Edge through the Google Play Store (Android) or App Store (iPhone/iPad) using the same steps listed for Chrome above.
Mozilla Firefox
Windows and Linux
Open Firefox and click the menu button (☰) in the top-right corner.
Select Help > About Firefox.
Firefox will check for updates and begin downloading them.
Click Restart to update Firefox when prompted.
Mac
Open Firefox.
In the menu bar at the top of your screen, click Firefox > About Firefox.
Firefox will check for and download updates.
Click Restart to update Firefox when prompted.
Mobile
Update Firefox through the Google Play Store (Android) or App Store (iPhone/iPad).
Apple Safari
Safari updates are delivered through Apple's operating system updates, so updating your device also updates Safari.
Mac
Click the Apple menu (the Apple logo) in the top-left corner of your screen.
Select System Settings (or System Preferences on older versions of macOS).
Click General > Software Update (on older versions, click Software Update directly).
If an update is available, click Update Now or Upgrade Now and follow the prompts.
iPhone and iPad
Open the Settings app.
Tap General > Software Update.
If an update is available, tap Download and Install.
Troubleshooting
I don't see an update option, or it says "Managed by your organization."
If you're using a work or school device, your IT department may control browser updates. Please contact your IT administrator for help.
My browser says it's up to date, but Momence still isn't working correctly.
Try clearing your browser's cache and cookies, disabling browser extensions, or opening Momence in a private/incognito window. If the issue continues, contact our support team.
My device can't install the latest version.
Older operating systems may no longer receive browser updates. In this case, you may need to update your operating system, or try a different supported browser that still supports your device.
The update didn't take effect.
Make sure you fully close and reopen your browser after updating. On some devices, restarting your computer may be necessary.
Still need help?
If you're still having trouble, contact our support team and include your browser name, version number, and operating system so we can assist you quickly.