Starting Thursday, November 12, due to US mobile carrier A2P 10DLC compliance requirements, we will no longer be able to offer immediate SMS activation to new US hosts.
What’s changing?
All new US hosts must complete A2P compliance (Brand and Campaign registration) before they can begin sending SMS.
The registration process typically takes around 72 hours, but in some cases can take up to 2 weeks.
SMS capabilities will only become available once registration is approved.
Hosts who have already started onboarding will fall under our migration process and will also be required to complete registration.
What about existing hosts?
All US hosts must complete A2P registration by January 31, 2027, to continue sending SMS through our platform.
Learn more about A2P 10DLC registration and why it's required here.