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Opening Hours: Keep Your Support Agent in Sync With Your Studio

Add your opening hours, including split hours and different weekend times, so your Support Agent always shares the right hours.

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Written by Makayla James

Setting Your Opening Hours

Opening Hours are set in groups of days called intervals. Each interval has its own days and times, so you can set different hours for weekdays and weekends, for example.

  1. Go to Settings → Locations.

  2. Select Edit next to the location.

  3. Under Opening hours, select the days for your first interval. Select days individually, or use Quick selection to choose All days, Weekdays, or Weekends.

  4. Enter the opening time in From and the closing time in To.

  5. If your studio closes during the day and reopens later, select Add time to add another time range for the same days.

  6. To set different hours for other days, select Add interval and repeat steps 3 to 5.

  7. Select Save.

Example: Different Weekday and Weekend Hours

Your studio is open 6:00 AM to 9:00 PM on weekdays and 8:00 AM to 2:00 PM on weekends.

  • Interval 1: Weekdays, 6:00 AM to 9:00 PM

  • Interval 2: Weekends, 8:00 AM to 2:00 PM

Example: Split Hours

Your studio is open on weekdays from 6:00 AM to 12:00 PM, closes for the afternoon, and reopens from 4:00 PM to 9:00 PM.

  • Interval 1: Weekdays, 6:00 AM to 12:00 PM, then select Add time and add 4:00 PM to 9:00 PM

The Support Agent can then tell guests you’re open weekday mornings and evenings, but closed in the afternoon.

Studios With Multiple Locations

If you have more than one location, set Opening Hours for each one. The Support Agent can then give guests the right hours for the location they’re asking about.

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