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Choose which of your staff roles receive Inbox message notifications

Erin avatar
Written by Erin
Updated over a year ago

The inbox allows you to communicate with your customers more easily via email, sms or in-app messages -- all from one place.

You may have a certain staff role in mind that should be notified when a new message arrives from a customer.

To set this up click Home > Inbox > Settings (the gear wheel to the far right)

Then choose the roles you want to receive notifications > click Submit

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