Getting customer reviews

This article describes how Momence reviews work, how to enable it, and how to sync it with Google

Juan avatar
Written by Juan
Updated over a week ago

Customer reviews are a powerful tool for businesses to build trust and credibility with potential customers. Momence offers an out-of-the-box app for automatically collecting and promoting reviews from your customers.

How to enable the Reviews app

In order to enable the reviews app, you can simply navigate to the Apps & Integrations section, and select App Store. Here, you can click on the Reviews App to activate it. Once it is activated, you can access it via the going to the Marketing section and selecting Reviews.

How Reviews work

Your customers will be asked for a review via in-app push notifications and email, based on the settings you create when going to the Reviews section on the Dashboard and clicking on "Reviews settings".

Also, our system will automatically prompt customers to give you one-click reviews on Google, which will boost your SEO and ranking in search results. For this, you just need to provide us with your Google review link via the "Review settings" questions.

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