To make your Transactional Templates more personal, click Studio Set-up > Transactional Templates > search for the template in question and click it. Click Drag & Drop > Add Content Then start dragging content over. Related ArticlesHost Onboarding (for Admins)NEW: Leads Stages Visual Plus Drag & Drop FunctionIntroducing: SMS Transactional TemplatesCustomer Communication FAQ'sTemplates for Marketing - FAQ's