All Collections
Classes/Events
Waitlists
Set Waitlist Cut-Off Times for Classes
Set Waitlist Cut-Off Times for Classes
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

Sometimes customers are added to a class from the waitlist at the last minute. This makes it difficult for them to make it to class on time.

Here's how to ensure they have enough time to make it in, every time.

Set a Cut-Off time

Click Classes > Schedule > edit the individual class or series, using the drop down menu to the right.

Click 'Enable waitlist' and choose the cutoff time.

Ex. 60 minutes would stop waitlisters from being added into class automatically and notified 1 hour ahead of the class start time, ensuring everyone had at least an hour heads up, if not more.

Did this answer your question?