Momence Help Center

Classes/Events

37 articles

Written by Erin Crager, Juan Dominguez and Lucas Kling

Class types overview

Written by Erin Crager. Updated over a week ago

What is auto check-in and how can it help?

Written by Erin Crager. Updated this week

View your cancelled classes / How to un-cancel them

Written by Erin Crager. Updated this week

Classes & Events Schedule

This article covers the basics and potential issues when using the events schedule and its filters

Written by Juan Dominguez. Updated over a week ago

Create a class (one off or recurring, online or in-person)

Written by Erin Crager. Updated this week

Create a Semester

This article covers the basic of creating and working with semesters

Written by Juan Dominguez. Updated over a week ago

Recurring class settings

Written by Erin Crager. Updated over a week ago

Assigning teachers & pay rates to classes

Written by Erin Crager. Updated over a week ago

Class location settings

Written by Erin Crager. Updated over a week ago

Semesters vs Courses/Challenges: a side by side comparison

Written by Lucas Kling. Updated over a week ago

Extend how far out a recurring class is bookable by duplicating it

Written by Lucas Kling. Updated over a week ago

Class waitlist common problems

This article covers some of the most frequent issues that hosts face when working with class waitlists.

Written by Juan Dominguez. Updated over a week ago

Book a customer into an upcoming class

Written by Lucas Kling. Updated over a week ago

Add someone to a class waitlist

Written by Lucas Kling. Updated over a week ago

Override a class waitlist

Written by Lucas Kling. Updated over a week ago

Late cancel someone out of class

Written by Lucas Kling. Updated over a week ago

Un-cancel someone (back into) class

Written by Lucas Kling. Updated over a week ago

Change the teacher or location for a class

Written by Lucas Kling. Updated over a week ago

Add a second teacher to a class

Written by Lucas Kling. Updated over a week ago

Automatically charge customers for their unpaid classes

Written by Lucas Kling. Updated over a week ago

Recurring class settings: schedule an end date + more

Written by Lucas Kling. Updated over a week ago

Create a hybrid class (online and in-person)

Hybrid classes help increase revenue by allowing those that can't make the in person classes to attend from home.

Written by Lucas Kling. Updated over a week ago

Create recurring drafts of classes that auto-publish 1 week ahead of each class

Written by Lucas Kling. Updated over a week ago

How does the welcome message work?

Written by Lucas Kling. Updated over a week ago

Create a sales cutoff for classes

Written by Lucas Kling. Updated over a week ago

Customers can now book themselves into a recurring series

Written by Lucas Kling. Updated over a week ago

Cancel a customer out of a recurring class series

Written by Lucas Kling. Updated over a week ago

How to view a vaccination status in customer profile + in class roster

Written by Lucas Kling. Updated over a week ago

Ticket tiers for classes

Written by Lucas Kling. Updated over a week ago

Altering the class duration of a course on a per day basis

Written by Lucas Kling. Updated over a week ago

Bulk booking: Book a customer into recurring sessions in one click

Written by Lucas Kling. Updated over a week ago

Remove 'spots remaining' from checkout pages

Written by Lucas Kling. Updated over a week ago

Use spot selection in classes

Written by Lucas Kling. Updated over a week ago

How to know if someone at the studio is new

Written by Lucas Kling. Updated over a week ago

Message your class while canceling it

Written by Lucas Kling. Updated over a week ago

Sub in a teacher for a past class

Written by Lucas Kling. Updated over a week ago

Prorate courses and semesters for late arrivals

Written by Lucas Kling. Updated over a week ago