If you have accidentally requested to delete your customer account from the Momence app and are now unable to log in, follow these steps to reinstate it.

1. Uninstall the app (Hold the icon to view an option to remove/delete).

2. Reinstall the Momence app from your phone's app store: (See Android or iOS).

3. Login to the app with your registered email address.

If you're still unable to sign in through the app, try logging in with a web browser at momence.com/sign-in