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How do I suspend (freeze) my membership as a customer?
Erin avatar
Written by Erin
Updated over 2 weeks ago

If the studio you're a member of allows you to freeze your membership, they'll need to make this change on your behalf. Reach out directly to the studio's staff to request the freeze. To locate their contact info, we recommend checking their website.

Note: freezing will cancel the all future bookings made with this subscription.
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