This article covers variables like {{refundNotice}}, {{numberOfMinutesToRespond}} and others.
We'll add new variables here over time. Don't see a variable here that should be? Email [email protected] to get it added to the list.
Before using variables, you should know that:
You can only use variables that you see listed above the email body
Spelling matters -- copy and paste to be safe
To learn more about how to use variables correctly, click here.
{{noteToCustomers}}
{{noteToCustomers}} refers to a note you might write when cancelling a class. When you cancel a class, a pop up shows a field to add this optional note.
By default, your Class Cancellation template contains this variable. You can change where its placed within the template as you see fit.
{{numberOfMinutesToRespond}}
{{numberOfMinutesToRespond}} refers to the waitlist setting where you choose how long a customer has to respond. Its available from Settings > Waitlist Settings, where, if you've chosen Double Opt-in or Fastest Fingers First, you'll see a field to control how much time passes before the next customer is contacted.
{{refundNotice}}
This variable inserts text to notify the customer if they've received a refund. It changes slightly depending on what the customer used to purchase the class.
If a Package was used, it will read:
"You have been credited. This has automatically been added back to your package."
Momence Dollar credits:
'You have been credited 'x'. This has automatically been added back as a credit.'
Cash:
The event has been credited automatically to your Momence account. You can use it when booking future events.
{{welcomeMessage}}
This refers to a message you can add from a classes 'edit' page.
If you've added a welcome message to a class or class template, and your transactional email template contains {{welcomeMessage}}, then the message you wrote will be inserted in place of the variable.
Learn how to set a welcome message.