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Allow customers to check into your gym with key fobs
Allow customers to check into your gym with key fobs
Erin Crager avatar
Written by Erin Crager
Updated over a year ago

If you have a key fob scanner and want to allow customers to scan themselves in on arrival, you can assign key cards to customers from their profile. Scanning a customer in can be done by using the search bar at the top of your dashboard.

Note: You may also be interested in exploring our Self Check-in Kiosk feature and can learn more about it here.

To set this up,

grab the key fob you'll be scanning, then navigate to the customer's profile via Customers > Customer List > search for them > click their name

From their profile, click Actions > Self check-in keys

Click the field for 'Assign Customer Key' so the cursor populates > then scan the key fob > click Assign.

If you aren't using key fobs, you can enter a code manually that they'll use to sign in.

After assigning a code you'll see it listed with an option to delete it.

To sign someone in, from the dashboard > click the search bar at the top > scan or type the code and hit enter

You'll see this confirmation page with options to book them into class, open their profile, or simply close the window

Related: Learn more about our Self Check-in Kiosk feature here.

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