Transactions made in Momence before you connect Stripe don’t reach your Stripe account. Momence holds them in escrow. Email Momence support to confirm you have funds and request a payout to your bank account.
Find Your Host ID
Log in to your Momence dashboard.
Look at the web address in your browser’s address bar.
Copy the number that appears right after
dashboard/.
Request Your Funds
Email [email protected].
Use the subject line Escrow request.
Include this information:
Host ID
Legal account name
Bank type (business or personal)
Routing number or ABA number
Account number or IBAN number
BIC or SWIFT code (if applicable)
Sort code (if applicable)
Beneficiary address
Allow a couple of business days for Momence to process your request.