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Edit a customer's membership renewal date, pricing for upcoming renewal periods, or the renewals left
Edit a customer's membership renewal date, pricing for upcoming renewal periods, or the renewals left
Erin Crager avatar
Written by Erin Crager
Updated over a year ago

When editing a customer's membership, you'll now see the details of the next 12 upcoming renewals. This allows you to customize the pricing of each renewal in ways that allow you to be flexible with customers when you need to be.

For example, maybe you want to avoid freezing a customer's subscription, opting instead to just give a discounted month or two.

To get started, click Customers > Customer List > Locate the customer and click their name > from their profile

Then click the three dots to the right of the subscription > Edit

Update the renewal price for the scheduled renewal(s) in question.

At the top of the pop up menu, you'll still have the ability to edit the:

  • renewal date

  • # of renewals before customer can cancel

  • # of renewals left

  • price for all upcoming renewals

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