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Check your monthly text message (SMS) limit
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

Wondering what your monthly text limit is? You can check this by clicking:

Settings > Phone number

Then click SMS Tiers

You'll then see how many you've used this month and pricing plans to consider.

I'm seeing an error about a hold on my account. How do I remove this?

You might be seeing an error that reads something like:
โ€‹
โ€‹It looks like you might be a predominantly message-based business, which has triggered a hold on your account. To request an exception, reach out to our support team at [email protected]

This is a security protocol in place to protect your account. Reaching out to support will allow for an exception to be made and for your account to resume its normal messaging volume.

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