After you connect multiple bank accounts to one Momence dashboard, Momence routes each payment to the correct Stripe account for that location. Use this article to understand where each sale type goes and how to report on it.

Momence routes payments based on where the sale happens and the customer’s home location.

Momence asks which location you’re selling from. It routes the sale to the Stripe account for the location you select. You can select only home locations.

Momence routes these purchases to the Stripe account for the location where the purchase takes place:

Momence routes these purchases to the Stripe account connected to the customer’s home location. For example, when a customer buys a membership online, Momence routes the purchase and all later renewals to the Stripe account for their home location.

Momence uses the default Stripe account connected to your dashboard.

Each payment method on file belongs to the home location where the customer created it. For example:

Keep this in mind when you change a customer’s home location. Momence shows an alert if the change puts you at risk of a payment method issue.

You can filter all sales reports by home location. This shows all sales made by customers in that home location. This differs from filtering by Location, which shows sales for classes and appointments in that location.

Run the Bank Reconciliation report in Stripe to see which bank account Momence routed each sale to.